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Vacation Rental Resolutions

Vacation Rental Resolutions

By: Gerry MacPherson
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Vacation Rental Resolutions is the practical vacation rental management podcast for current and aspiring owners who want more bookings, stronger profits, happier guests and less day-to-day stress. Hosted by hospitality professional Gerry MacPherson, each episode answers a real question vacation rental owners face when starting, managing and growing their properties. You'll discover practical strategies for vacation rental management, Airbnb hosting, pricing, revenue management, direct bookings, vacation rental marketing, guest communication, cleaning and turnovers, maintenance, reviews, technology, AI, systems and profitability. Whether you're managing an established vacation rental, preparing to launch your first property, or looking for ways to improve your existing business, Vacation Rental Resolutions gives you straightforward ideas you can adapt and put to work. No unnecessary jargon. No get-rich-quick promises. Just practical hospitality advice designed to help independent vacation rental owners build better businesses and create better guest experiences. New episodes each week. Follow Vacation Rental Resolutions and start building a more profitable, organised and guest-focused vacation rental business — without the chaos.© Beds, Breakfast & Business | All Rights Reserved Economics Leadership Management Management & Leadership
Episodes
  • Vacation Rental Pricing Strategy: Is Your Nightly Rate Too High or Too Low?
    Oct 20 2026

    Your vacation rental pricing strategy can start to feel shaky after one empty weekend or one booking that arrives faster than expected. Should you lower your rate? Have you been charging too little? In this episode, Gerry MacPherson explains why neither event gives you the full answer — and how to make a calmer pricing decision.

    You’ll look at what a guest is actually comparing. A nearby rental may have a lower nightly rate but fewer amenities, a different location, or a higher total price once fees are included. Gerry also uses a simple revenue example to show why more booked nights do not always mean more accommodation revenue. The aim is to find a rate that makes sense to a suitable guest and works for your business after the costs of hosting.

    You’ll leave with four practical checks: the guest’s total price, a fair set of comparable rentals, your booking pace, and what remains after a stay. Together, they can help you spot signs that a rate may be too high, too low, or about right — without treating a single booking as a verdict.

    Four key takeaways

    • Compare the total price a guest pays, not just the nightly rate.
    • Choose rentals that genuinely offer a similar stay.
    • Look for booking patterns rather than reacting to one date.
    • Check the money left after the costs of hosting.

    One practical action: Pick one upcoming set of dates and run those four checks before changing its price.

    Free resource: The 7-Day Vacation Rental Jumpstart helps you put pricing into a steadier routine alongside the other basics of running your rental.
    Get the resource here: https://vacationrentalresolutions.com/free-resourses

    Direct Jumpstart link: https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download

    For this week’s Pricing Confidence Worksheet, visit Vacation Rental Resolutions on Patreon:
    https://www.patreon.com/cw/vacationrentalresolutions

    Listen next:

    • How Guessing Your Vacation Rental Pricing Is Costing You Bookings (and What to Do Instead): https://vacationrentalresolutions.transistor.fm/episodes/how-guessing-your-vacation-rental-pricing-is-costing-you-bookings-and-what-to-do-instead-128

    • How Can Avoid the Pitfalls of Vacation Rental Pricing?: https://vacationrentalresolutions.transistor.fm/episodes/how-can-avoid-the-pitfalls-of-vacation-rental-pricing-031

    Find more episodes at https://vacationrentalresolutions.transistor.fm/ and explore the free resources and paid toolkits

    Show More Show Less
    17 mins
  • Airbnb Operations Management: 5 Systems That Save Time Without Losing Hospitality-144
    Oct 13 2026

    Practical vacation rental management advice for independent owners.

    Airbnb Automation: 5 Systems That Save Hosts Hours Without Losing Hospitality

    What if you could spend less time managing your vacation rental and actually have more time to be a better host?

    In this week's episode of Vacation Rental Resolutions, Gerry MacPherson looks at Airbnb automation, vacation rental systems, and guest experience to answer one important question:

    What systems save the most time without reducing hospitality?

    Because there's a big difference between automating your business and automating your personality.

    What You'll Learn

    Vacation rental owners can lose hours every week to small repetitive jobs.

    Sending check-in information.

    Updating calendars.

    Coordinating cleaners.

    Following up on maintenance.

    Checking whether jobs have been completed.

    Answering the same Wi-Fi question for what feels like the 400th time.

    None of these tasks seems enormous.

    Together, they can take over your day.

    In this solo episode, Gerry explains how to move repetitive work out of your head and into simple systems, while protecting the human moments that make guests feel genuinely welcome.

    You'll discover five areas worth systemising first:

    • Guest communication triggers
    • Booking and calendar synchronisation
    • Turnover workflows
    • Maintenance reporting
    • A Daily Operations Dashboard

    You'll also hear the rule that ties the entire episode together:

    Automate information. Never automate empathy.

    Your Wi-Fi instructions don't require emotional intelligence.

    An upset guest does.

    That's the difference.

    The aim isn't to create a vacation rental that runs like a machine.

    It's to create one where the machine-like jobs don't consume the human being running it.

    This Episode Is For You If…

    You own or manage a vacation rental and feel as though you're constantly checking messages, calendars, cleaning schedules, maintenance jobs, and guest requests.

    It's also for aspiring vacation rental owners who want to build good operating habits before their business becomes a collection of spreadsheets, WhatsApp messages, sticky notes, and things they swear they'll remember later.

    If you care deeply about guest experience but worry that automation will make your hospitality feel impersonal, this episode will help you draw the line between what should be systemised and what should remain human.


    ABOUT VACATION RENTAL RESOLUTIONS
    Vacation Rental Resolutions is the practical podcast for current and aspiring vacation rental owners who want more bookings, stronger profits, happier guests and less day-to-day stress. Hosted by hospitality professional Gerry MacPherson, each episode shares straightforward advice on vacation rental management, pricing, direct bookings, marketing, guest experience and operations. Follow the podcast for practical ideas to help you build a better vacation rental business — without the chaos.

    FOLLOW THE PODCAST

    Follow Vacation Rental Resolutions in your favourite podcast app so you don't miss the next practical B&B management episode.
    And if you know another b&b owner who could use this episode, please share it with them.

    MORE PRACTICAL HOTEL HELP

    Visit Vacation Rental Resolutions for practical resources for current and aspiring vacation rental owners:

    https://vacationrentalresolutions.com/


    NEXT EPISODE

    Next episode, we'll talk about Pricing with Confidence and tackle one of the questions that can make even experienced vacation rental owners stare suspiciously at their booking calendar:

    How do I know if my prices are too high, too low, or just right?


    CHAPTERS

    Show More Show Less
    19 mins
  • Vacation Rental SOPs: 5 Systems Every Host Needs
    Oct 6 2026

    Practical vacation rental management advice for independent owners.

    Vacation Rental SOPs: The 5 Systems Every Host Needs

    Could your vacation rental run properly for three days without you?

    If the answer involves your cleaner calling about towels, a guest asking for the door code, and somebody desperately trying to remember which plumber actually answers the phone, this episode is for you.

    This week, we're talking about vacation rental SOPs — Standard Operating Procedures — and the five systems that can make the biggest difference to an independent hospitality business.

    Vacation rental owners often carry a remarkable amount of operational knowledge in their heads.

    Cleaning standards.

    Guest messages.

    Access codes.

    Maintenance contacts.

    Check-in procedures.

    What happens if the heating stops at 10:00 at night.

    It works — until you're unavailable, hire someone, add another property, or simply become tired of being the human instruction manual.

    That's where SOPs earn their keep.

    In this solo episode, Gerry MacPherson explains how simple, practical operating procedures can help you create greater consistency without stripping away the personal hospitality that makes an independent vacation rental special.

    You'll discover why the first SOPs you create should protect the parts of your operation where mistakes have the greatest impact.

    We'll cover:

    • Turnover and housekeeping
    • Guest communication
    • Arrival and departure
    • Maintenance and issue escalation
    • Guest recovery

    You'll also learn a straightforward way to create your first SOP.

    Start with the trigger.

    Decide who owns the task.

    Define the standard.

    Create an escalation path for things that go wrong.

    Then test the procedure with somebody who didn't write it.

    Because if your team keeps asking the same question, the answer shouldn't have to live permanently in your head.

    Your vacation rental should remember it for you.

    The bigger lesson?

    Systemise the predictable. Personalise the meaningful.

    Your systems should take care of repeatable work so you have more time and attention for the moments where genuine hospitality matters.

    That idea fits the challenges vacation rental owners regularly face: balancing personal guest experiences with the practical demands of bookings, turnovers, maintenance, communication, and growth. It also reflects the operating approach in Gerry's vacation-rental resources, which emphasise building a profitable business that runs smoothly instead of leaving the owner juggling tasks at all hours.


    ABOUT VACATION RENTAL RESOLUTIONS
    Vacation Rental Resolutions is the practical podcast for current and aspiring vacation rental owners who want more bookings, stronger profits, happier guests and less day-to-day stress. Hosted by hospitality professional Gerry MacPherson, each episode shares straightforward advice on vacation rental management, pricing, direct bookings, marketing, guest experience and operations. Follow the podcast for practical ideas to help you build a better vacation rental business — without the chaos.

    FOLLOW THE PODCAST

    Follow Vacation Rental Resolutions in your favourite podcast app so you don't miss the next practical B&B management episode.
    And if you know another b&b owner who could use this episode, please share it with them.

    MORE PRACTICAL HOTEL HELP

    Visit Vacation Rental Resolutions for practical resources for current and aspiring vacation rental owners:

    https://vacationrentalresolutions.com/


    NEXT EPISODE

    Next episode, we'll tackle Saving Time Through Systems and answer:

    What systems save the most time without reducing hospitality?


    CHAPTERS

    Show More Show Less
    20 mins
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