Showing titles in Policy & Administration

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

Freedom of choice lies at the heart of American society. Yet, many Americans don't realize that these choices are illusory at best. The available options in food, healthcare, education, transportation, and even online presence are largely constructed by corporations. At What Cost confronts how globalization, financial speculation, monopolies, and control of science and technology have enhanced the ability of corporations and their allies to overwhelm influences of government, family, community, and faith.

A hard-hitting critique of how managed care and the selective use of science to privilege quick-fix therapies have undermined in-depth psychotherapy—to the detriment of patients and practitioners In recent decades there has been a decline in the quality and availability of psychotherapy in...

Imagine leading your high functioning team to meet the organization's goals as an industry leader. You are followed for who you are and what you represent. Your team members willingly share adversity and pending threats. Make this a reality through understanding leadership techniques through our clinical mindset. Learn how to relate to each member of your team and know how to maximize each one's unique skills. Learn how to leverage skills of communication, coaching, conflict resolution, and much more!

""Help me, Dr. Dean! I want to be healthy, but I just don't know where to turn for advice."" No wonder. How often have you felt whipsawed by the experts, confused by conflicting advice, or torn with guilt over what you eat, drink, think? Prepare yourself for a shock: You can relax, enjoy life...

Fifty-three percent of CPHQ candidates fail the exam. Here’s what successful test-takers do differently. While mastering all the essential concepts and topics can certainly improve your chances of earning your certification, passing the CPHQ has less to do with what you know or even how you apply what you know...and more to do with your overall approach to taking the exam itself.

An inside look at how the governments of Iran, Russia, India, Egypt, Brazil, India and the US used COVID as a pretense to undermine freedom The Infodemic lays bare the mechanisms of modern censorship and shows how they were used to undermine the response to the greatest global pandemic in a...

A groundbreaking, “timely and well-written” (Booklist, starred review) guide to addiction from a psychiatrist and public health doctor, offering practical, proven solutions for individuals, families, and communities dealing with substance use and abuse. Written with warmth, accessibility...

A visionary investigation that will change the way we think about health care: how and why it is failing, why expanding coverage will actually make things worse, and how our health care can be transformed into a transparent, affordable, successful system. In 2007, David Goldhill’s father died...

The U.S. healthcare system is in critical condition--but this should come as a surprise to no one. Yet until now the solutions proposed have been unworkable, pie-in-the-sky plans that have had little chance of becoming law and even less of succeeding. In Code Red, David Dranove, one of the nation's leading experts on the economics of healthcare, proposes a set of feasible solutions that address access, efficiency, and quality.

At a time when healthcare and medical insurance are more important than ever comes this authoritative, unbiased new volume in the acclaimed Get What’s Yours series. Healthcare expert Philip Moeller has written a reliable, concise guide to healthcare and health insurance basics. He provides...

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

In the early days of the COVID-19 pandemic, healthcare systems globally faced unprecedented challenges and uncertainties. For medical leaders, the practice of patient care quickly evolved into a high-stakes crisis management task. As the director of a medical group in Texas, I found myself in an unexpected but critical leadership role, embraced with a deep sense of responsibility towards my patients, team, and community. My team and I delivered care during one of the most demanding periods in modern healthcare history.

Mistakes can be fatal—this reality is all too familiar in the healthcare industry. Do you want better clinical outcomes, fewer errors, increased productivity, and highly reliable patient care? High Reliability Healthcare offers some actionable tips from the safest and most reliable industry ever: the nuclear navy. For over seventy-five years, the nuclear navy has operated highly enriched nuclear reactors with sailors in their twenties at the helm and has never experienced an accident.

The Coming Healthcare Revolution identifies and describes five top-down macro forces and five bottom-up market forces that have sufficient strength to transform the US healthcare industry from the outside-in. The powerful macro forces are demographic determinants, funding fatigue, chronic pandemics, technological imperatives, and pro-consumer/market reforms.

Are you a doctor or therapist who is financially stuck despite a full schedule? You built a practice. You show up every day and do exceptional work. And yet the financial freedom that was supposed to come with the degree still feels out of reach. This is not a discipline problem. It is a structural one. In The Freedom Practice, chiropractor and business coach Dr.

Attention. Your insurer moves faster than you. Denials fire off in seconds. Prices climb without warning. Networks shrink every month. You face a system built to overwhelm you. The Patient’s Playbook 2026 shows you how to push back with a calm, structured plan that protects your health and your wallet. The rules shifted in 2026. Automated reviews replaced real conversations. Pharmacies cut hours. Deductibles grew. Patients started losing control because the system expects you to panic, accept the denial, and move on. This book breaks that pattern.

Retail pharmacy stands at a breaking point. Burnout is rising. Staffing is collapsing. Automation is accelerating. Unionization is no longer a theory. It is a response and behind the counter, professionals are holding the system together through sheer will. The Ghost of Pharmacies’ Future is a clear-eyed look at where pharmacy is headed if nothing changes. And what happens if we act now. Written by an industry insider, this audiobook blends real frontline experience with strategic insight.

The COVID-19 pandemic isn’t over. But even as governments around the world try to get it under control, they’re also starting to talk about what happens next. How can we prevent another pandemic from killing millions of people and devastating the global economy? Can we even hope to...

A wild ride through the dark heart of American health and health care, plus sex, drugs, and stem-cell wars. PHYSICAL is the story of a hard-living, happily married, middle-aged American (the author) who gets a three-day "executive checkup" at the Mayo Clinic and is thereby forced to confront his...