Showing titles in Workplace Culture

Culture transformation expert Siobhan McHale defines culture simply: “It’s how things work around here.” The secret to the success or failure of any business boils down to its culture. From disengaged employees to underserved customers, business failures invariably stem from a culture...

You probably don't realise this, but every working day you replay and re-enact conflicts, dynamics and relationships from your past. Whether it's confusing an authority figure with a parent; avoiding conflict because of past squabbles with siblings; or suffering from imposter syndrome because of the way your family responded to success, when it comes to work we are all trapped in our own upbringings and the patterns of behaviour we learned while growing up.

In this New York Times, USA Today, and Amazon.com best-selling book, Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day. He offers the tools and practices that have been proven effective in businesses, governments, communities, and homes; on every continent; and in many languages.

How to be human at work. This four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

Transform frontline struggles into systemic change by mastering social work leadership and ethical decision-making. Stepping into a supervisory role often feels like abandoning the grassroots work you love, but guiding a team is simply a higher-impact form of practice. Equip yourself with the...

Most of us spend a third of our waking lives at work. Work shapes our schedules, relationships, identities, and economies—but is it actually making us happy? This crucial question is explored in depth by leading Oxford researchers Jan-Emmanuel De Neve and George Ward, who provide the richest, most comprehensive picture of workplace wellbeing yet. In Why Workplace Wellbeing Matters, the authors clarify what workplace wellbeing is (and is not) and offer a framework for how businesses can approach and improve it

Now a New York Times bestseller This program is read by the author. "Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Kim Scott’s own experiences at places like Apple, Google, and...

Every workplace conversation just got easier. Whether you're navigating passive-aggressive coworkers, coaching underperforming employees, or surviving another pointless meeting, this 2-in-1 bundle gives you the exact phrases you need.

Bloomsbury presents The New Long Life by Andrew J. Scott and Lynda Gratton, read by Carolanne Lyme. A practical guide to how we can positively adapt to a changing world, from the internationally bestselling authors of The 100-Year Life ‘The London Business School professors Andrew J. Scott and...

What really sets the best managers above the rest? It's their power to build a cadre of employees who have great inner work lives—consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly.

You worked hard to get promoted. So why does leadership feel like it might break you? Maybe you are excellent at solving problems, spotting patterns, and getting results —but leadership suddenly feels like an entirely different game. Meetings drain you. Office politics feel exhausting. Constant social demands leave you depleted. And masking your way through leadership is becoming unsustainable. You are not failing at leadership. The leadership model was never built for your brain.

The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

Setting business strategy enables you to develop absolute clarity on priorities, organize resources, and get better results than ever before. It may sound complicated, but Brian Tracy knows how to make it simple. In this practical audiobook, he shares the most important lessons for strategic planning.

Nothing’s ever been handed to Olivia Santini, and she’s proud of her work ethic. After seven years as the assistant manager of the Evergreen Resort and Spa, she has ideas to improve the bottom line and increase reservations. When her manager resigns, Olivia puts in her résumé and waits for the interview. The job is practically hers - all she needs is the paperwork. Hayley Boyd Markham is the youngest Markham, the only girl, and the most spoiled. An artistic soul in a family of business-minded type, as she’s always felt like a bit of a screwup.

Having recently stepped down as chairman and CEO of Best Buy, Hubert Joly shares the leadership principles illustrated by multiple vivid and concrete stories that underpinned the remarkable resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, embrace all stakeholders, and treat profit as an outcome.

When you tame your most impulsive, primitive reactions to the crazy situations you face every day, you'll help others do the same. Tame the Primitive Brain offers a new and simple system to understanding and controlling the behavior of others. Noted body language, behavior, and communication expert Mark Bowden explains the fastest and most effective ways to understand why someone acts toward you the way they do; why you react to their behavior in the way you do; and most important, what exactly to do to achieve the right outcomes.

AN INSTANT USA TODAY BESTSELLER ONE OF FORBES TOP 10 BUSINESS BOOKS OF 2024 ELEVATE LEADERSHIP TO TEAMSHIP. In today’s volatile, fast-paced, and decentralized business environment, even the most talented leaders can’t succeed alone—they need to mobilize the full potential of the team...

In Hope Is the Strategy, bestselling author and leader in the corporate wellbeing movement Jen Fisher shows how the future of work demands a fundamentally new approach to how we think about, structure, and support human flourishing in the workplace.

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.