Showing titles in Workplace & Organisational Behavior

It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.

You are a mind reader, born with an extraordinary ability to understand what others think, feel, believe, want, and know. It's a sixth sense you use every day, in every personal and professional relationship you have. At its best, this ability allows you to achieve the most important goal in almost any life: connecting, deeply and intimately and honestly, to other human beings. At its worst, it is a source of misunderstanding and unnecessary conflict, leading to damaged relationships and broken dreams. How good are you at knowing the minds of others?

We are living in a time of unprecedented crisis and breakdown. But amid the chaos, small "islands of coherence" are emerging—localized pockets of pioneering thought leaders taking action to begin to catalyze multi-system transformation.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

In The Partnership Charter, psychologist and business mediation expert David Gage offers a comprehensive guide to the art of establishing and maintaining a business partnership. The centerpiece of his approach is the Partnership Charter, a document that clearly outlines the goals, expectations...

Leadership can be learned: New evidence from neuroscience clearly points to ways that leaders can significantly improve how they engage with and motivate others. This book provides leaders and managers with an accessible guide to practical, effective actions, based on neuroscience.

The revolutionary book that teaches you how to use the cutting edge of human psychology to build high performing workplace cultures. Too often, great cultures feel like magic. While most leaders believe culture is critical to success, few know how to build one, or sustain it over time. What if...

Leaders are always looking for an edge. That often sends many of them looking for the next big thing. Although leadership approaches and trendy management fads come and go, what remains the same? The qualities of a leader. Internationally-recognized leadership expert, speaker, and author John C...

Author and consultant Jennifer Garvey Berger has worked with all types of leaders, from top executives at Google to nonprofit directors who are trying to make a dent in social change. She hears a version of the same plea from every client in nearly every sector around the world: "I know that complexity and uncertainty are testing my instincts, but I don't know which to trust. Is there some way to know what to do when I can't know what's next?"

In today’s rapidly changing workplace, the old leadership playbook no longer works. Command-and-control has given way to collaboration and connection. Leaders are expected not just to direct—but to cultivate cultures that engage, align, and thrive. In the style of his previous bestselling book The Imperfect Board Member, Jim Brown returns with a powerful new narrative. Picking up the story of CEO David Slater—now twenty years further into his leadership journey—Brown reveals the real-world challenges of leading through complexity and change.

"This is the book I wish I had when I was starting out and even when I was knee-deep thinking success was the be-all and end-all." MARIA SHRIVER The anti-hustle guide to getting what you want - without burning out If you ever feel like your ambition comes at the cost of feeling exhausted - that...

To be successful at work you also need to be influential at work. And to be influential requires an understanding of how the rules of influence work. Influence at Work shows you what these rules are and how to effectively deploy them to command attention; connect with others; win over the sceptics; sway the undecided and motivate people to act.

"A toolbox full of wisdom, an urgent starting point in finding possibility, potential, and power in the people around you."—Seth Godin, author of Linchpin Fans of Crucial Conversations, The Speed of Trust, Radical Candor, and The Five Dysfunctions of a Team will love Get Better, a guide to...

Why do so many world-changing insights come from people with little or no related experience? Charles Darwin was a geologist when he proposed the theory of evolution. And it was an astronomer who finally explained what happened to the dinosaurs. Frans Johansson's The Medici Effect shows how breakthrough ideas most often occur when we bring concepts from one field into a new, unfamiliar territory, and offers examples on how we can turn the ideas we discover into path-breaking innovations.

Thoughtload—not workload—is the culprit causing chaos for your team. Be the leader that creates clarity, calm, and greater capacity. In Thoughtload, New York Times bestselling author and team effectiveness advisor Liane Davey tackles today’s most pressing management challenges: over-burdened systems, burned-out teams, and declining results. However, contrary to conventional wisdom, Davey argues that the problem is not with out-sized workloads. The root cause of the madness sapping productivity in today’s offices is with our excessive thoughtload.

Effective leadership has the power to transform organizations, movements, and lives. Leaders who are able to transform the lives of people have been revered, loved, praised, and respected. They have brought a positive change in this world. They have made this world a better place to live in.

The No Club started when four women who were crushed by endless to-do lists banded together over $10 bottles of wine and vowed to get their work lives under control. Running faster than ever, they nevertheless trailed behind their male colleagues. And so, they vowed to say no to requests that pulled them away from the work that mattered most to their careers. This book reveals how their over-a-decade-long journey and groundbreaking research uncovered that women everywhere are unfairly burdened with 'non-promotable work', a tremendous problem we can—and must—solve.

From an award-winning New York Times investigative reporter comes a gripping account of one of the most captivating and bizarre tales in the history of the FBI and corporate America. It was one of the FBI's biggest secrets: Mark Whitacre, a senior executive at Archer Daniels Midland--America's...

Was it a typo when the CEO mandated that the organization "institutionalize incompetents"? If not, how did the company wind up institutionalizing incompetence instead? How to Work for an Idiot is still the confessions of a recovering Idiot Boss. After decades of writing and consulting, Dr. Hoover finally realized that many of the people he kept trying to "energize" and "enlighten" were, well, idiots. More importantly, he was an idiot for thinking he could change them. This new edition is bigger and better - and filled with even more idiots - than before.

The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational...