Showing results by publisher "Phoenix Books" in Management

Rapid change defines the world around us, requiring a more effective type of organization. New discoveries change our understanding of how the world works, and Margaret J. Wheatley shows us how the “new science” can lead to a powerful new view of the business world. Our world has become nonlinear and filled with constant transition, and this new understanding can be applied to the way we organize work, people, and our lives. Wheatley invites us to transform our way of thinking and adapt ourselves—and our companies—to the 21st century by offering a new way of thinking.

Some companies waste millions of dollars on team building, benchmarking, and other quality initiatives, while others save millions with the same initiatives. What makes the difference? Total Quality Management. If you want to know how today's most successful companies are getting the most from their quality initiatives, Total Quality Management: Managing Employees lays out the best practices for you to put to work—today.

Tom Peters sees a problem with the way people do business today: Those who like to get things done are thwarted by absurd organizational barriers and by the egos of petty tyrants. His vision: Employees who dance from project to project; enterprise that reduces the bureaucracy to almost nothing; societies that educate their young to break the rules and invent vivid new futures. Re-Imagine! focuses on how the business climate has changed and how the new world of business works. Peters explores innovative strategies for overcoming outdated company values and procedures.

Part of a series to cover the range of business functions in a typical MBA course, Total Quality Management: Strategic Planning teaches how to integrate strategic quality and business planning to create one tactical process for your entire business. Developed by two leading quality control experts, this well-researched, step-by-step guide helps your company successfully transition from traditional management to total quality management.

Does it seem that good ideas go nowhere at your company, that meetings are often a waste of time, and that nobody seems to be in charge? In Getting It Done, Roger Fisher and Alan Sharp tackle the inertia that afflicts many groups. The authors advance the idea of lateral leadership as a means of breaking apart the logjams that inhibit collaboration in organizations, and they offer surefire ways to help anyone get better results from coworkers.

In the early 1990s, General Gordon R. Sullivan, Army Chief of Staff, and Colonel Michael V. Harper, his key strategic planner, took the post-Cold War Army into the Information Age. Faced with a 40 percent reduction in staff and funding, they dismantled a cumbersome bureaucracy, reinvented procedures, and set the guidelines for achieving a vast array of new goals. Their approach was based on continuity and change: maintaining their focus on the Army's historic vision and values while introducing new problem-solving techniques and training methods.

Thirty-five years ago, Wayne Huizenga rose before the sun to run his garbage collection route. Today, the sun never sets on the international Blockbuster Video empire he created, and he has emerged from the spoils of the Paramount/Viacom merger one of the most powerful and wealthy figures in the entertainment and sports businesses.

More than ever, customer relations and engagement are key components of a company's success. Companies that are intent on tracking their customer's ever-changing requirements and improving their services know the best business management model begins with customer focus and ends with customer satisfaction.

How do successful managers cut through red tape, people problems, and inertia in day-to-day work to make things happen? In this dramatic, inspiring audio presentation listeners discover powerful, proven methods to identify new professional opportunities and envision new managerial goals where others see none. Learn how to organize and motivate employees to work to the fulfillment of organizational goals. Overcome employee procrastination, poor organization, and over-attention to detail as well as how to inspire under-performing workers.

The challenges of today and tomorrow demand new ways of leading organizations, building collaborations, and creating communities. Since its premiere issue, the award-winning journal Leader to Leader—published by The Drucker Foundation—has presented the best thinking from leaders for leaders. This recording collects some of the best contributions to the journal from the likes of management pioneer Peter F. Drucker, Southwest Airlines leader Herb Kelleher, and Pulitzer Prize-winning author Doris Kearns Goodwin.

Today's modern, competitive business environment demands that executives conduct business operations more effectively and compassionately. Turning to the ancient wisdom of China provides insight for professionals who want to stay on the cutting edge. This program guides executives with fundamental teachings on the topics of leadership, strategy, selling, personnel, and ethics from the writings of Confucius, Chuang Tzu, Lao Tzu, and others to present a practical vision for those who strive to maintain formidable status in the ever-changing business world.

Here are fast and proven methods to recognize and correct the nearly two dozen common mistakes that can stand in the way of a successful management career. Discover the "hidden" blunders you may be unknowingly making—and correct them with this sure-fire program that helps you recognize even the hardest-to-acknowledge misstep and discover everything you'll need to excel as a manager.

The quality movement prompted many companies to question their entire way of operating. To understand and profit from the concept of Total Quality Management, companies must pay particular attention to the first word in the phrase: total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes. This management model is customer-driven and focuses on systems thinking.

How can you bring out the best from each member of your team? For Allan Cox, joyful collaboration - trust, humor, and directness - pave the way to success. Cox draws his lessons from the adage "little things that mean a lot" and illustrates his points with powerful anecdotes. Each story yields a moral complete with a set of actions that will yield quick, tangible results for your team.

The intense competitiveness of today's economic world makes outstanding leadership a basic necessity. No matter how carefully an organization is designed to create the right atmosphere, structures, procedures, and managerial behavior, the nature of our rapidly changing environment means major changes are needed more frequently than ever before.

Whether you're a new supervisor or an experienced manager, this inspiring audio will give you hundreds of ideas and strategies you can put to work immediately to get the most from your people. Based on Dun & Bradstreet's popular seminar "How to Be a Successful Supervisor," this dramatic program will strengthen your supervisory skills and make you a more productive, effective and successful manager.