Showing titles in Conflict Resolution & Mediation
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Negotiation Boot Camp
- How to Resolve Conflict, Satisfy Customers, and Make Better Deals
- By: Ed Brodow
- Narrated by: John H. Mayer
- Length: 5 hrs and 28 mins
- Unabridged
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We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed...
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Negotiation Boot Camp
- How to Resolve Conflict, Satisfy Customers, and Make Better Deals
- Narrated by: John H. Mayer
- Length: 5 hrs and 28 mins
- Release date: 26-12-06
- Language: English
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£11.18 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Negotiation Boot Camp
- How to Resolve Conflict, Satisfy Customers, and Make Better Deals
- By: Ed Brodow
- Narrated by: Ed Brodow
- Length: 2 hrs and 57 mins
- Abridged
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We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed...
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Negotiation Boot Camp
- How to Resolve Conflict, Satisfy Customers, and Make Better Deals
- Narrated by: Ed Brodow
- Length: 2 hrs and 57 mins
- Release date: 26-12-06
- Language: English
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£7.05 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Building Better Relationships
- A Guide to Enhancing the Customer Experience for Builders, Remodelers, and Construction Managers
- By: Paul Schwinghammer
- Narrated by: Sasha Gorbasew
- Length: 5 hrs and 55 mins
- Unabridged
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"Building Better Relationships" provides actionable strategies for construction professionals to elevate their business by prioritizing strong relationships. Emphasizing trust, transparency, and genuine connection as the foundation for success, the book introduces the "Relationship Bank Account," a framework for understanding how interactions build or erode goodwill. Readers will learn to practice empathetic listening, manage expectations strategically, and skillfully handle conflicts, turning challenging situations into opportunities to reinforce trust.
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Building Better Relationships
- A Guide to Enhancing the Customer Experience for Builders, Remodelers, and Construction Managers
- Narrated by: Sasha Gorbasew
- Length: 5 hrs and 55 mins
- Release date: 27-01-26
- Language: English
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£12.44 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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When Quitting Isn’t an Option
- How to Survive and Grow Inside the Job You Already Have
- By: Courtney Booth
- Narrated by: Deanna Holum
- Length: 2 hrs and 28 mins
- Unabridged
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Not every job is toxic. Not every bad day means it’s time to quit. Not everyone has the option to walk away. You’ve adapted. You’ve stayed professional. You’ve kept things running even when the rules kept shifting, and the support didn’t follow. Somewhere along the way, you started questioning yourself instead of the system.
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When Quitting Isn’t an Option
- How to Survive and Grow Inside the Job You Already Have
- Narrated by: Deanna Holum
- Length: 2 hrs and 28 mins
- Release date: 20-01-26
- Language: English
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£8.91 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Elegant Pivot
- An Inspired Move for Navigating Corporate Politics
- By: Lynn Carnes
- Narrated by: Lynn Carnes
- Length: 2 hrs and 55 mins
- Unabridged
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Every day in corporate life, misunderstandings abound — and sometimes the miscues are intentional. Whether an innocent mistake or an underhanded attack, The Elegant Pivot shares one simple approach to keep you insulated from making things worse: assume positive intent. In The Elegant Pivot, Lynn Carnes tells of her journey from deep resistance to embracing this vulnerable, yet effective way of approaching even the most difficult situations. Along the way, she reveals several key principles that open the gateway to curiosity, build courage and offer strength in the face of uncertainty.
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The Elegant Pivot
- An Inspired Move for Navigating Corporate Politics
- Narrated by: Lynn Carnes
- Length: 2 hrs and 55 mins
- Release date: 07-01-26
- Language: English
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£9.71 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Don’t Lose Your Sh*t at Work
- Stay Calm. Be Heard.
- By: Karen Thrall, Joseph Shrand MD
- Narrated by: Melissa-Marie Shriner, Eric Priessman
- Length: 6 hrs and 53 mins
- Unabridged
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Don't Lose Your Sh*t at Work is for anyone who's ever thought, "Why did I have to say it that way?" or "Why didn't I speak up sooner?" The goal goes beyond better communication. Instead of reacting out of frustration or going quiet to avoid conflict altogether, there's a third option. What if, every time things get heated, you respond clearly and calmly, handling the situation with respect and kindness? This book helps you do that.
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Don’t Lose Your Sh*t at Work
- Stay Calm. Be Heard.
- Narrated by: Melissa-Marie Shriner, Eric Priessman
- Length: 6 hrs and 53 mins
- Release date: 07-01-26
- Language: English
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£13.08 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Die helle und die dunkle Seite der Macht
- Wie Sie Ihre Ziele durchsetzen, ohne Ihre Werte zu verraten
- By: Christine Bauer-Jelinek
- Narrated by: Christine Bauer-Jelinek, Julia Höfler
- Length: 5 hrs and 16 mins
- Unabridged
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Glauben Sie auch, dass andere meist mehr Macht haben als Sie? Ist Macht für Sie negativ besetzt, und möchten Sie sich am liebsten aus Konflikten raushalten, sind dann jedoch vom Ergebnis enttäuscht? Dann zeigt Ihnen dieses Buch den Weg zur Macht-Kompetenz© für mehr Erfolg in Beruf und Beziehungen. In diesem Standardwerk hat sie den Begriff Macht-Kompetenz© geprägt und vermittelt Methoden zur Durchsetzung von Zielen und zur Abwehr von Übergriffen unter Beachtung von Ethik und Verantwortung.
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Die helle und die dunkle Seite der Macht
- Wie Sie Ihre Ziele durchsetzen, ohne Ihre Werte zu verraten
- Narrated by: Christine Bauer-Jelinek, Julia Höfler
- Length: 5 hrs and 16 mins
- Release date: 09-01-26
- Language: German
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£9.19 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Clarity in Crisis
- Leadership Lessons from the CIA
- By: Marc E. Polymeropoulos
- Narrated by: Tom Parks
- Length: 4 hrs and 56 mins
- Unabridged
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Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA. Marc Polymeropoulos has had to live with the consequences of decisions made under the...
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Clarity in Crisis
- Leadership Lessons from the CIA
- Narrated by: Tom Parks
- Length: 4 hrs and 56 mins
- Release date: 08-06-21
- Language: English
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£9.33 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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101 Tough Conversations to Have with Employees 3rd Edition
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: John Behrens
- Length: 14 hrs and 25 mins
- Unabridged
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MORE THAN 100,000 COPIES SOLD! The completely updated and expanded edition of the classic reference for managers and business leaders on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, subpar...
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101 Tough Conversations to Have with Employees 3rd Edition
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: John Behrens
- Length: 14 hrs and 25 mins
- Release date: 20-10-26
- Language: English
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£12.92 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Führung ist Sprache
- Wie Worte Orientierung schaffen, um Entscheidungen in Bewegung zu bringen
- By: Jonas Jarden
- Narrated by: Corin Meyer
- Length: 4 hrs and 59 mins
- Unabridged
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Führung entsteht im Moment eines Satzes. In der Klarheit, die bleibt, wenn alles andere unscharf wird. Dieses Buch zeigt, wie Worte Orientierung schaffen – leise, präzise, wirksam. Führung wirkt nicht über Methoden oder Rollenmodelle, sondern über Sprache. Über Sätze, die Orientierung geben. Über Fragen, die Räume öffnen. Über Formulierungen, die Unsicherheit benennen, ohne sie zu vergrößern. „Führung ist Sprache“ erklärt die psychologische Mechanik dieser Momente: Warum präzise Worte Halt erzeugen. Wie Unklarheit Konflikte nährt.
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Führung ist Sprache
- Wie Worte Orientierung schaffen, um Entscheidungen in Bewegung zu bringen
- Narrated by: Corin Meyer
- Length: 4 hrs and 59 mins
- Release date: 27-02-26
- Language: German
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£8.64 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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La menzogna svelata
- By: Luigi Predebon
- Narrated by: Stefano Trillini
- Length: 1 hr and 59 mins
- Unabridged
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La menzogna svelata non è un manuale per smascherare le bugie, ma un libro per comprendere cosa accade realmente nelle relazioni professionali quando la verità fatica a emergere. Nel lavoro, nelle aziende, nella vendita e nella negoziazione, le persone raramente mentono per ingannare. Molto più spesso lo fanno per proteggersi: dal giudizio, dal conflitto, dalla perdita di ruolo o di credibilità.
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La menzogna svelata
- Narrated by: Stefano Trillini
- Length: 1 hr and 59 mins
- Release date: 20-02-26
- Language: Italian
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£7.43 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Como fazer coisas grandes
- Os fatores surpreendentes que determinam o sucesso de cada projeto, de reformas residenciais à exploração espacial
- By: Bent Flyvbjerg, Dan Gardner
- Narrated by: Marcio Lino
- Length: 8 hrs and 6 mins
- Unabridged
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Nada é mais inspirador do que uma grande visão que se torna uma nova e triunfante realidade. Pense em como o Empire State Building passou de um esboço a uma joia no horizonte de Nova York em 21 meses, ou como o iPod da Apple passou de um projeto com um único funcionário a um lançamento de produto em onze meses. São histórias maravilhosas. Mas na maioria das vezes as grandes visões se transformam em pesadelos. Quase todas as grandes cidades do mundo têm um fiasco do tipo no seu quintal.
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Como fazer coisas grandes
- Os fatores surpreendentes que determinam o sucesso de cada projeto, de reformas residenciais à exploração espacial
- Narrated by: Marcio Lino
- Length: 8 hrs and 6 mins
- Release date: 10-02-26
- Language: Portuguese
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£10.50 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Schmuck in My Office
- How to Deal Effectively with Difficult People at Work
- By: Jody Foster, Michelle Joy
- Narrated by: Christina Delaine
- Length: 9 hrs and 57 mins
- Unabridged
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"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly Everyone has a “schmuck” in their office---a difficult...
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The Schmuck in My Office
- How to Deal Effectively with Difficult People at Work
- Narrated by: Christina Delaine
- Length: 9 hrs and 57 mins
- Release date: 04-04-17
- Language: English
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£14.37 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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One Step Ahead
- Mastering the Art and Science of Negotiation
- By: David Sally
- Narrated by: David Sally, Will Damron
- Length: 12 hrs and 33 mins
- Unabridged
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This program includes an introduction read by the author. There’s been a revolution in negotiating tactics. The world’s best negotiators have moved beyond How to Win Friends & Influence People and Getting to Yes. For over twenty years. David Sally has been teaching the art of negotiation at...
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One Step Ahead
- Mastering the Art and Science of Negotiation
- Narrated by: David Sally, Will Damron
- Length: 12 hrs and 33 mins
- Release date: 05-05-20
- Language: English
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£14.37 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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A Million Reasons Why You Can't
- And Choosing to Do It Anyway
- By: Katrina Busselle
- Narrated by: Katrina Busselle
- Length: 1 hr and 26 mins
- Unabridged
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There are things you want, someone you want to be, changes you want to make . . .But cue the chorus:I don’t have the time, money, or energy for that. I don’t have experience doing “x.” I am too short, fat, tall, old, awkward, exhausted. I work a demanding job. I have children and aging parents and can’t find any time for myself.
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A Million Reasons Why You Can't
- And Choosing to Do It Anyway
- Narrated by: Katrina Busselle
- Length: 1 hr and 26 mins
- Release date: 30-09-24
- Language: English
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£7.28 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- By: Shola Richards
- Narrated by: Shola Richards
- Length: 7 hrs and 1 min
- Unabridged
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- Narrated by: Shola Richards
- Length: 7 hrs and 1 min
- Release date: 24-09-24
- Language: English
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£13.14 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Mindful Improv Thinking
- Build a Culture of Resilient Trust
- By: Andrea Flack-Wetherald
- Narrated by: Andrea Flack-Wetherald
- Length: 1 hr and 14 mins
- Unabridged
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This is a book of practical advice for restoring the vibe when trust has been tested, damaged or even broken. It provides an introduction to the Mindful Improv Thinking framework for initiating, engaging and recovering from the difficult conversations that ultimately strengthen trust. Damaged trust is an inevitable reality of collaboration. Good people get it wrong sometimes. We say the wrong thing, drop the ball, and have areas of needed growth that impact our colleagues in ways unintended. What happens next is what determines culture.
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Mindful Improv Thinking
- Build a Culture of Resilient Trust
- Narrated by: Andrea Flack-Wetherald
- Length: 1 hr and 14 mins
- Release date: 23-09-24
- Language: English
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£7.28 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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From Conflict to Convergence
- Coming Together to Solve Tough Problems
- By: Robert Fersh, Mariah Levison, Amanda Ripley - foreword
- Narrated by: Jeffrey Machado
- Length: 7 hrs and 24 mins
- Unabridged
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Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with.
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From Conflict to Convergence
- Coming Together to Solve Tough Problems
- Narrated by: Jeffrey Machado
- Length: 7 hrs and 24 mins
- Release date: 08-10-24
- Language: English
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£13.14 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Управление конфликтами
- Нейропсихология на практике
- By: Виктор Шейнов
- Narrated by: Владислав Горбылев
- Length: 30 hrs and 10 mins
- Unabridged
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Виктор Шейнов — конфликтолог, психолог и социолог, бизнес-тренер. Разработал теорию перманентного системного управления конфликтами в социальных группах и организациях и реализующую ее социальную технологию. Автор более 250 научных работ, более 30 книг. Доктор социологических наук, профессор, академик Международной академии информационных технологий. Каждый из нас периодически в жизни сталкивается с конфликтами на работе или в семейной жизни, и иногда с собой. В книге Управление конфликтами рассматриваются психологические механизмы возникновения и развития конфликтов.
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Управление конфликтами
- Нейропсихология на практике
- Narrated by: Владислав Горбылев
- Length: 30 hrs and 10 mins
- Release date: 14-08-24
- Language: Russian
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£23.27 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Guide to Communication
- Don't Listen with Your Mouth (Communication Strategies Book 3)
- By: Zack X Steel
- Narrated by: Courtney Encheff
- Length: 1 hr and 7 mins
- Unabridged
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This guide to communication contains various strategies for effective and positive communication. You will learn the difference between dialogue and monologue. You will learn the meaning of "listening with your mouth" and being on the right frequency for communication with another person. This unique work houses numerous humorous anecdotes and scenarios.
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Guide to Communication
- Don't Listen with Your Mouth (Communication Strategies Book 3)
- Narrated by: Courtney Encheff
- Series: Communication Strategies, Book 3
- Length: 1 hr and 7 mins
- Release date: 05-02-25
- Language: English
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£7.18 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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