Showing titles in Business Communication

Do you struggle to express yourself clearly, build trust, or command attention? Ever wonder why some people can connect, lead, and influence effortlessly? The answer: masterful communication—and you can learn it too.

Introducing How to Speak to Anyone, your go-to, must-listen resource to master public speaking, learn how to communicate effectively, and speak confidently to anyone. With confidence and public speaking skills under your belt, you'll be amazed at the number of doors that will open up for you in all walks of life. Whether it's at work, where the ability to communicate effectively can help you land your dream role, or at home, where you'd like to take your relationships with your friends and family to new heights, effective communication is essential.

Seven Stories Every Salesperson Must Tell takes you on a high-stakes sales journey, using stories to establish rapport and trust, deliver insight, inspire action, and close the deal, and in doing so win new friends and collaborators. When you share purposeful stories in your client conversations, you’ll create more new business than you thought possible. Sharing more than 50 stories from around the world, Mike draws on his diverse international sales career to teach and demonstrate the power of storytelling - from first hello to signed contract.

Mastering the Art of Negotiation is a comprehensive, practical guide that demystifies the negotiation process and equips you with the tools to communicate clearly, manage difficult emotions, and reach mutually beneficial agreements without manipulation or pressure.

Giving case studies in a variety of patient care environments, Dr. Goldman utilizes contemporary terminology and references to master fundamental skills to help facilitate effective doctor-patient interaction when communicating diagnosis, prognosis, treatment, and recovery.

O 9º livro mais vendido de todos os tempos, que influencia líderes e empreededores em todo o mundo, agora em uma edição especial atualizada para o século XXI.

In this book, you'll discover how Napoleon Bonaparte mastered the use of the pregnant pause to grab attention, how Lady Margaret Thatcher punctuated her most serious speeches with the use of subtle props, how Ronald Reagan could win even the most hostile crowd with carefully timed wit, and much, much more. Whether you're addressing a small nation or a large staff meeting, you'll want to master the tips and tricks in Speak Like Churchill, Stand Like Lincoln.

With more than 30 years’ experience in strategic procurement, the author uses this to help consider ideas and practices that have influenced business buying behavior globally. The purpose is to help realize an even more positive procurement experience that is capable of instrumental change not just for the individual, but for the business, communities, and hundreds of thousands of lives.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

This audiobook is narrated by an AI Voice. This book is about the specific kind of decision that has no redo: the ones where you can't gather more information, can't run a trial version, and can't undo the outcome once it's made. Not everyday choices you get to repeat and improve on next time...

This audiobook is narrated by an AI Voice. Twelve seconds. That's how long Maya went blank in front of eleven senior executives, watching her promotion quietly slip away in real time while her mind simply refused to supply the next word. She'd known the answer. Her nervous system just wouldn't...

This book is a roadmap to help you navigate your way through challenging opportunities, hurdles, and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny.  

Communicating with Mastery provides listeners with a rich treasure trove of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go, it provides you quick access to helpful approaches to vexing communication problems leaders face today in speaking and writing to various audiences.

In professional life, you are constantly faced with situations that present challenges or even develop into serious problems. Teams often end up having lengthy discussions that ultimately fail to produce a truly satisfactory solution. In order to be able to deal with difficulties efficiently, it is therefore very important to have the right communication skills. You can achieve a great deal here with the right questioning technique. In this book, you will learn when and how you can use which questions and what advantages the individual questions have. However, using them requires some practice.

This fourth book in Bob Curry’s Losses to Profits series features Bob’s first client in 25 years, and he questioned whether or not this company could be turned around. The owners were so overwhelmed, they simply wanted to sell and walk away. In spite of all the challenges, though, Bob set another company on the road to success and helped them navigate their business from red to black.

It's not easy for an entrepreneur to get a bank loan, find investors, and make it to the top of your industry. Many business owners find themselves overwhelmed in their business planning process, or even worse, they outsource the planning to an unqualified professional.

An 800-CEO-READ Staff Pick Shortlisted for the Thinkers50 Breakthrough Idea Award A Financial Times Business Book of the Month “For any would-be activists who hear the voice: ‘not me’ or ‘not now,’ Merchant makes the strong case for ‘yes you’ and ‘yes now’—and even shows you...

> Talk Less, Say More is a revolutionary guide to 21st-century communication skills that will help you to be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.

In the workplace, people often choose niceness over honesty in order to avoid hurt feelings or conflict. The truth is, there are hidden costs of "niceness" that allow inequities to endure, projects to fail, and organizations to stagnate. Growth comes from courageous conversations and genuine, authentic action. The Price of Nice introduces an innovative, proven four-step framework that shows listeners how to spot problem areas that are often masked by artificial niceness; facilitate difficult conversations and navigate conflict; empower genuine action and cease endless discussions; and more.

What is ghosting? It’s when you get an inquiry or message, you reply and then... nothing. Maybe it happens after your first reply. Maybe you’ve gone back and forth a few times. Maybe they’ve already had a meeting, appointment or tour with you. Then the conversation stops with no explanation. That’s ghosting, and it’s frustrating.