Showing titles in Business Communication

Improve Your Communication Skills is your practical guide to effective verbal, non-verbal, and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer, or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, and more.

Dr Anil Lamba's best-selling book Romancing the Balance Sheet covered several important aspects of finance management. In Timeless Wisdom on Finance, you will be able to find answers to most of your finance management-related issues or problems that you may not have thought of yet. All of it written in a way that can be understood by anyone. The way to benefit from this book is to listen to every nugget more than once, and then chew and ruminate over it for the rest of the day. The more you ponder, the more angles you will discover and the more sense it will make.

Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You'll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren't, who else in their company or another department might be.

You negotiate more often than you realize. Whether it’s advocating for yourself at work, discussing plans with a friend, or handling a tough conversation with a client, negotiation is happening all around you. The problem? You may not be participating—and that means missing opportunities...

In 2020, the world as we knew it changed. For close to two years, people were socially isolated. Many of us lost the art of human face-to-face connections that lead to the development of close intimate relationships. In Relational Intelligence, Dr. Adam C. Bandelli outlines the five essential skills that can help you reconnect with others and build strong, long-lasting relationships. Drawing on research from the fields of psychology, sociology, and behavioral science, he explains why these skills are necessary tools for building a life of joy, satisfaction, and fulfillment.

An inspirational tale of triumph over extraordinary setbacks, A Colonel & A Cowboy tells the remarkable story of rodeo great Stran Smith and retired U.S. Army Colonel J. Craig Flowers. Stran Smith’s journey to becoming a World Champion rodeo cowboy is woven together with Colonel Flowers’ experiences supporting some of the most elite teams in the world. Through dramatic, real-life storytelling and humor, these two native Texans offer a profound analysis of what it takes to move from great to elite: Mission, Mindset, and Process.

From renowned strategist, author, and speaker Tamsen Webster comes this compact and actionable guide that will get you thinking differently about where change comes from and how to initiate it. By introducing and exploring nine “persuasion proverbs,” Webster highlights the behavioral, cognitive, and psychological principles that underpin lasting change, and offers a powerful alternative to the standard tactics of influence and persuasion.

We negotiate constantly. In work, and in life. As we try to secure the best deal for ourselves or our clients, it can feel like a tug of war – without the fun. Yet what if the process was more collaborative, and led to a successful long-term partnership? In Do Deal, music lawyers Richard Hoare and Andrew Gummer share their refreshing approach to negotiation. Not only has it led to major record deals and enduring creative relationships, but also a reputation for getting the deal done without leaving both parties bruised and battered.

Of all the working relationships you have with colleagues, the one with your boss is probably the most important. How it functions can make the all difference between looking forward to going to work in the morning, or actively dreading it. Moving part of the relationship online, and having to communicate via emails or video calls, has the potential to make things even more challenging. Whether you already have a good relationship that you want to build on, or a fraught one that you feel can be improved, this audiobook can help.

Writing, speaking, and communicating with confidence can be intimidating. This book gives you the tools to stand out and deliver your message more successfully.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

Are your words working for you? You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You give what you think are clear instructions, but the...

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work? All you have to do is listen.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

Learn how to get your listener’s attention, keep her interest, and make your point—all in thirty seconds! Milo Frank, America’s foremost business communications consultant, shows you how to focus your objectives, utilize the “hook” technique, use the secrets of TV and advertising...

"People don't leave an organization; they leave a boss" has become a truism in the workplace. The most common issue is that employees who get promoted from supervisor to manager or from manager to senior executive don't have adequate leadership and communication skills for the job. As a result, they are stuck in micromanagement mode. This audiobook addresses the micromanagement problem by providing principles to help professionals think, coach, converse, speak, write, and meet strategically to deliver results.

Unleash Your Leadership Potential: Unlock Unprecedented Success in Just 30 Days, even if you’re a first-time manager or have struggled to lead effectively in the past. Have you recently made the leap from team member to team leader and are grappling with the power shift? Or perhaps you’re already in a leadership role, but feel like you’re balancing targets and team harmony?

Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to...

We use words every day to communicate, to express our feelings and thoughts, but we often forget how powerful they can be, and how important it is to choose them with care if we wish to attract love, happiness and success. With honesty and warmth, Andrea Gardner shares her own ups and downs on...