Showing results for "The Street" in Conflict Resolution

Whether the confrontations are taking place at home, at work or online, the emotional toll of dealing with an angry person day-in day-out can be huge. As we often can't cut ourselves off from these angry people (although terminating the relationship is an option that’s explored), this audiobook draws on the author's years of research and clinical practice to help listeners manage potentially explosive situations for the best possible outcomes. This audiobook reveals the psychological factors that underpin an angry personality, offers ten key strategies for dealing with angry people.

We live in a time of social and interpersonal conflict unprecedented since the upheavals of the 1960s—and perhaps even since the Civil War. Evolving social roles, astonishing political turmoil, the rise of “cancel culture,” and the necessity of difficult conversations leave people wondering what to say—at the workplace, in social and civic groups, and around the family dinner table.