Showing results for "Stories" in Business Development

Our new digital landscape has spawned an entrepreneurial culture and the belief that anyone with a laptop and an Internet connection has the power to change the world - to create an idea that flies. But for every groundbreaking business that started this way, a thousand others have stalled or failed. Why? What's the secret to success? What do Khan Academy, the GoPro camera, the Dyson vacuum cleaner, and Kickstarter have in common?

Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. 

ORWELL PRIZE FOR POLITICAL WRITING FINALIST 2026 LONGLISTED FOR THE 2026 MOORE PRIZE FOR HUMAN RIGHTS WRITING ‘A tale of rapacious colonialism, Cold War spy games, dazzling technical innovation, big business rivalry, big power geopolitics […] an unflinching, landmark work on the nature of...

Can you imagine even the poorest country in the world achieving the prosperity and quality of life of today's Switzerland—by 2100? Seems crazy, doesn't it? After all, we live in uncertain times. But we have pulled off marvels before. Human advances over the past 100 years have been unprecedented. Can we achieve another century of progress? This book, a major research effort from the McKinsey Global Institute, explores the advances of the past century and what drove them—what we call the progress machine.

Ever feel like running a business is just… shoveling s**t? You’re not alone. This brutally honest book takes you inside the messy reality of entrepreneurship. No one shovels more $h!t than entrepreneurs. Dig in! In 2023, entrepreneurs started a record 5.5 million new businesses in the United States, lured by the siren call of life-changing wealth. But entrepreneurship is hard. Brutally hard. And instead of swimming in seas of cash, many founders find themselves buried under mountains of crap.

This program includes a preface read by the authors. Working Backwards is an insider's breakdown of Amazon's approach to culture, leadership, and best practices from two long-time, top-level Amazon executives. Colin started at Amazon in 1998; Bill joined in 1999. In Working Backwards, these two...

As the founder of financial futures and initiator of Globex, the world’s first global electronic trading system, Leo Melamed revolutionized the finance industry. Man of the Futures, his definitive memoir, recounts Melamed’s journey from Holocaust survivor and accidental runner at the Chicago Mercantile Exchange (CME), to one of the most prominent leaders in the world of finance.

'Everyone knows we’re doomed by runaway overpopulation, pollution, or resource depletion, whichever comes first. Not only is this view paralysing and fatalistic, but, as Andrew McAfee shows in this exhilarating book, it’s wrong... More from Less is fascinating, enjoyable to read, and...

Sand is the hidden foundation of our society. In Sand Stories, Kiran Pereira maps out why it is the most consumed commodity on the planet after water. The book examines the impacts of our seemingly insatiable demand for sand on people, wildlife, and our ecosystems.

The Reindeer Chronicles takes listeners on a global tour of Earth repair, with visits to unsung heroes who are pushing the boundaries of ecological restoration to show how even the world’s most wounded places can be revived. The book begins in China’s Loess Plateau, where a landmark project successfully restored a blighted region the size of Belgium, lifting millions of people out of poverty.

In Branding for Buyout, branding expert Ted Schlueter offers a first-of-its-kind master class on identifying and revealing the true value of your brand. The intricacies that make your life’s work distinctive, more memorable, and yes, more valuable.

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations.

The path toward that elusive ideal began when Bill Derry made a casual pitch to his brother Jim Derry: Let's buy a business together. Like many entrepreneurial moves, this one was full of risks—purchasing a small player in a niche industry where Bill worked but Jim knew nothing about: selling bolts, rivets, and other fasteners to manufacturers. The two brothers took the leap anyway, pushing everything they had to the center of the table to buy the slumping brick building that housed the operation.

How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful guide from consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories and pragmatic advice, you'll hear two...

Reporter Alexandra Wolfe’s biting but admiring story of Silicon Valley, and the men and women whose hubris and ambition are changing the world. Each year, young people from around the world go to Silicon Valley to hatch an idea, start a company, strike it rich, and become powerful and famous...

Claim your space in business development and close high-value sales deals without compromising your authentic identity. Whether you are strategizing on your morning commute or prepping for a complex corporate negotiation, this empowering guide transforms daily revenue friction into a strategic...

The clear-eyed, definitive history of the modern American economy and the decline of the American Dream, from the Pulitzer Prize–winning columnist behind The New York Times's “The Morning” newsletter. “With the even-handed incisiveness that has made him one of the country’s...

It's not how good you are. It's how well you tell your story. Big corporations might have huge marketing and advertising budgets, but you've got a story. Your brand story isn't just what you tell people. It's what they believe about you, based on the signals your brand sends. The Fortune Cookie Principle is a brand-building framework and communication strategy consisting of 20 keys that enable you to begin telling your brand's story from the inside out.

Immigration is a fraught and misunderstood topic in America’s social discourse, with much of what we believe based largely on myth. Ran Abramitzky and Leah Boustan have spent the last decade searching for the facts. Their pioneering research digs deep into the data on immigration, linking the experiences of immigrants from the nineteenth and early twentieth centuries to those of immigrants today. Using powerful storytelling alongside big data, they provide new evidence about the past and present of the American Dream that will change our thinking and policies.

An uplifting and inspiring business memoir for readers who loved Kitchen Confidential, Shoe Dog, A Pirate Looks at Fifty, or anyone seeking inspiration about resilience, leadership, community, and finding joy in life's simple pleasures. What if a simple cheeseburger held the secret to rebuilding...