Your Team Has Learned Which Words Move You
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Your Team Has Learned Which Words Move You
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When staff use words like grace, safety, or family in a complaint, most pastors engage the value. The better move is to engage the request. In this episode, Gavin breaks down why high-value language gets borrowed for low-value purposes, how to diagnose what's actually being asked, and how to build definitional clarity on your team before someone else does it for you.
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