Caregiving touches nearly every workplace, yet it remains one of the least recognized drivers of employee burnout, absenteeism, turnover, and declining performance. Forbes contributor Geri Stengel joins us to discuss why caregiving often goes unseen by employers and what organizations may be missing when they focus on symptoms rather than root causes.

Drawing from years of research, reporting, and personal experience, Geri shares eye-opening data on the growing caregiving population, the business risks of overlooking this workforce segment, and the opportunities available to employers willing to take a closer look. Whether you're a leader, HR professional, manager, or caregiver yourself, this conversation offers a fresh perspective on one of the most pressing workforce challenges of our time.

Episode Highlights

[1:32] - Welcoming Geri Stengel and discussing the Forbes article that inspired this conversation

[2:18] - Why caregiving remains one of the most common yet invisible challenges in today's workforce

[3:00] - Geri shares her personal experience caring for her aunt and navigating the complexities of elder care

[4:53] - A look at caregiving support programs and innovative solutions emerging through Medicare-funded services

[6:56] - The story behind the phrase "Caregiving Doesn't Show Up on a Claim Line"

[7:50] - Why employers often address the symptoms of caregiving challenges instead of the root cause

[9:17] - Real-world examples of caregiving being mistaken for poor performance in the workplace

[10:24] - The financial impact of caregiver burnout and the hidden costs organizations often overlook

[11:38] - The rapid growth of the caregiving population and why employers can no longer ignore it

[12:03] - How caregiving affects leadership pipelines, retention, and mid-career professionals

[13:58] - Research findings that changed Geri's perspective on caregiving and workforce strategy

[15:06] - Growing investment in caregiving solutions and why the industry is gaining attention

[16:17] - Practical advice for CEOs and HR leaders looking to better understand caregiving risk

[18:39] - Why caregiving develops leadership skills and should be viewed as an asset, not a liability

[19:44] - The long-term consequences for employees, companies, and society if caregiving remains invisible

[21:58] - Geri discusses VentureNear, women's health advocacy, and her continued research efforts

[23:29] - Final thoughts on creating workplaces that better support working caregivers

Links & Resources

Geri Stengel's Forbes Article: Caregiving Doesn't Show Up On A Claim Line. That's Costing Companies And Employees
https://www.forbes.com/sites/geristengel/2026/04/28/caregiving-doesnt-show-up-on-a-claim-line-thats-costing-companies-and-employees/

Ventureneer
https://ventureneer.com/

Geri Stengel's Substack: Women's Health & Market Visibility
https://geristengel.substack.com/

Episode 12: Navigating Caregiving, Work, and Mental Health with Dr. Madhavi Vemireddy
https://workingcaregivers.buzzsprout.com/2401927/episodes/16675698-navigating-caregiving-work-and-mental-health-expert-insights-with-dr-madhavi-vemireddy

Episode 35: Supporting Working Caregivers with Real Empathy
https://www.buzzsprout.com/2401927/episodes/18726675

If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources and subscribe to our newsletter for updates! We’ll catch you in the next episode.

As working caregivers, we often focus so much on caring for others that we forget one critical truth: caring for ourselves is not optional. In this episode, we sit down with psychiatrist, coach, and financial wellness advocate Dr. Billina Shaw to explore the often-overlooked physical, emotional, mental, and financial impacts of caregiving. Through personal stories, professional insights, and practical wisdom, Dr. Shaw helps us understand why self-care is a necessity—not a luxury.

We also dive into the connection between mental health and financial wellness, the challenges caregivers face in the workplace, and how shifting our mindset around money can reduce guilt, shame, and stress. Whether you're currently caring for a loved one or preparing for the possibility in the future, this conversation offers valuable perspective and encouragement for the journey ahead.

Episode Highlights

[1:40] - Meeting Dr. Billina Shaw and exploring the health impacts of caregiving

[2:23] - A personal family story that reveals the physical toll caregiving can take

[4:49] - Why self-care is non-negotiable for caregivers

[6:25] - Navigating grief, loss, and creating meaningful family rituals

[8:20] - Why so many caregivers struggle to ask for help

[10:24] - The connection between caregiving, mental health, and workplace performance

[13:58] - Understanding the financial impact of caregiving and family caregiving costs

[16:30] - How financial wellness and mental wellness influence each other

[20:21] - The most important financial question every caregiver should ask

[25:15] - Dr. Shaw's powerful advice for caregivers: invest in yourself

[27:29] - How to connect with Dr. Shaw and continue the conversation

Links & Resources

• Dr. Billina Shaw's Website: https://freelyflourishfinancial.com/
• Connect with Dr. Billina Shaw on LinkedIn: https://www.linkedin.com/in/dr-billina/
• Text "GROW" to 55444 to subscribe to Dr. Shaw's newsletter and receive financial wellness insights and resources.

About Dr. Billina Shaw

Dr. Billina Shaw is a Yale-educated, triple board-certified psychiatrist specializing in child, adolescent, and adult psychiatry, as well as addiction medicine. She holds degrees from Yale University, the University of Pittsburgh School of Medicine, and the Johns Hopkins Bloomberg School of Public Health. Throughout her career, she has served in leadership roles across government, private organizations, and her local church.

Dr. Shaw is also the Founder & Coach of Freely Flourish Financial, a financial wellness practice inspired by a powerful realization from her clinical work: money isn't just math—it's a combination of numbers and meaning. Recognizing that practical financial knowledge alone rarely creates lasting change, she developed her proprietary Aligned Health & Wealth™ framework to help individuals strengthen both their mindset and financial strategy. Through this work, she empowers clients to move from feeling anxious and stuck to living with greater purpose, peace, and prosperity.

If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

Dr. Florence Johnson joins us for a powerful conversation about the hidden realities of caregiving, the emotional toll so many families carry in silence, and why support systems still fail millions of working caregivers. We unpack the surprising findings from her research, including the cultural and gender differences in asking for help, the financial strain caregivers face, and the critical role community support can play in reducing isolation.

We also talk about respite care, adult day services, employer flexibility, and why caregiving conversations need to happen openly and often. Florence brings both professional insight and deep personal passion to the discussion, sharing practical advice that caregivers can start using right away while reminding us that asking for help is a strength, not a weakness.

Episode Highlights

[1:50] - Florence Johnson joins the conversation and shares the inspiration behind her caregiving research

[2:50] - Surprising study findings about men using caregiving support services more often than women

[5:30] - Why isolation and lack of social support make caregiving even harder

[8:13] - Florence reflects on witnessing caregiving firsthand growing up in her own family

[10:58] - Breaking down the role and value of adult day services for caregivers and families

[15:37] - The financial realities caregivers face while balancing work, healthcare, and family responsibilities

[18:17] - Why caregiver support services remain difficult to access and afford

[20:16] - What employers can do to better support working caregivers in the workplace

[23:43] - Practical first steps caregivers can take to build a stronger support network

[27:55] - Redefining respite care and why caregivers need permission to rest without guilt

[31:36] - Florence shares what’s next in her research and advocacy work for caregivers

[32:47] - A hopeful conversation about the future of caregiver awareness and collective action

Links & Resources

• Dr. Florence Johnson LinkedIn: LinkedIn Profile
• “Caregiving Without A Net: Poll shows who needs help the most”: https://ihpi.umich.edu/news-events/news/caregiving-without-net-poll-shows-who-needs-help-most
• What Is Adult Day Care?: AARP Resource Guide
• Jason Resendez, President & CEO, National Alliance for Caregiving
• Find Your Local Area Agency on Aging: https://acl.gov/programs/aging-and-disability-networks/area-agencies-aging

About Dr. Florence Johnson

Florence Johnson, Ph.D., MHA, MSN, CDP is an Assistant Professor and health services nurse scientist at the University of Michigan School of Nursing. With more than 30 years of experience in home care, hospice, dementia care, and healthcare quality improvement, her work focuses on improving support systems for family caregivers—especially Black dementia caregivers—through research, education, and community advocacy.

If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources and subscribe to our newsletter for updates! We’ll catch you in the next episode.