When market research firm Kantar handed Copilot licenses to every employee, chaos and creativity erupted. Andy Doyle, Chief People and Agent Officer, joins the WorkLab podcast to share how a wave of maverick experimentation led to 15,000 agents—and the birth of an "agent factory" that's reshaping the enterprise. Hear how frontline innovators, influencer evangelists, and a wild diversity of agent builds forced leaders to rethink control, scale, and what's possible when you let people drive transformation.

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What does it take to move the needle with AI? Top AI voice Allie K. Miller joins WorkLab to share why some of the biggest advances aren't coming from the usual places—or people. She explains how organizations can unlock new value by giving unconventional thinkers room to experiment, why speed and iteration matter more than perfection, and how leaders can turn edge ideas into real business impact. Plus: how agentic workflows, voice interfaces, and cross-disciplinary teams are reshaping the future of work.

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Rigid org charts are quickly becoming a barrier to AI-fueled business impact. Microsoft's CVP of Workforce Transformation joins WorkLab host Molly Wood to share how the most forward-thinking companies are breaking down silos, building teams around skills, and embracing constant change. Discover why adaptability, curiosity, and a willingness to reinvent are the new must-haves for leaders and employees alike—and how your organization can unleash human capability for the AI era.

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