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Volunteering Discovery

Volunteering Discovery

By: Norfolk & Waveney Integrated Care System / Hospital Radio Norwich
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Volunteering Discovery takes you behind the scenes, exploring how volunteers make a real difference in health and care across Norfolk and Waveney. Episodes dive deep into inspiring volunteer stories, expert interviews, and practical advice on building successful volunteering programmes. From planning and evaluation frameworks to improving patient experience and boosting community wellbeing, we uncover what it takes to create impactful initiatives. Whether you’re a volunteer looking to make a bigger impact, a healthcare leader designing volunteer strategies, or simply curious about the benefits of volunteering in health services, this series offer insights, best practices, and real-world examples. Tune in for tips on recruiting and supporting volunteers, measuring outcomes, and innovative approaches to health volunteering. Or maybe get some ideas on how to get involved yourself!Copyright 2026 Norfolk & Waveney Integrated Care System / Hospital Radio Norwich Hygiene & Healthy Living Social Sciences
Episodes
  • Volunteering Without Barriers
    Jan 12 2026

    This episode of Volunteering Discovery explores how James Paget University Hospital creates inclusive volunteering opportunities. Volunteer Coordinator John Gilligan shares how the team supports people with learning disabilities through flexible training and tailored roles.

    We also hear from Casey and Adam, two volunteers who talk about why they got involved, the challenges they overcame, and the difference volunteering makes for patients and staff.

    If you’re curious about volunteering in health and social care—or how to make it accessible—this episode is full of practical tips and inspiring stories.

    To find out more about volunteering at the James Paget University Hospital Volunteer | James Paget University Hospitals NHS Foundation Trust

    Contact the Volunteering Discovery team: nwicb.volunteering@nhs.net

    Produced for Norfolk and Waveney Integrated Care System by Hospital Radio Norwich.

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    18 mins
  • Evaluating Volunteering for Health, part 2
    Nov 11 2025

    This is part 2 of our look at the evaluation of the Norfolk and Waveney Volunteering for Health programme. This episode explores how evaluation helps shape and sustain volunteering in health. Daniel Schaffer (Norfolk and Waveney Integrated Care Board) and Sally Dyson (Norfolk and Norwich University Hospitals NHS Foundation Trust) share insights on using data and collaboration to improve services, secure funding, and show volunteers the impact of their work. Through the conversations we consider how from planning to storytelling, evaluation proves vital in building meaningful, lasting change.

    To learn more about the Volunteering for Health programme in Norfolk and Waveney, visit https://improvinglivesnw.org.uk/volunteering-for-health-norfolk-and-waveney/

    Get in touch; nwicb.volunteering@nhs.net

    Volunteering Discovery is produced by Hospital Radio Norwich for Norfolk and Waveney Integrated Care System.

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    21 mins
  • Evaluating Volunteering for Health: part 1
    Oct 7 2025

    In this first part of our special on evaluating Volunteering for Health in Norfolk and Waveney, we meet Dr. Jurgen Grotz (Institute for Volunteering Research at the University of East Anglia) to discuss how we measure the impact of volunteering in health and care. We explore why evaluation matters, how to define success, and the importance of collaboration and respect for volunteers throughout the process.

    Institute for Volunteering Research: https://www.uea.ac.uk/groups-and-centres/institute-for-volunteering-research

    Volunteering for Health in Norfolk and Waveney: https://improvinglivesnw.org.uk/volunteering-for-health-norfolk-and-waveney/

    Volunteering Discovery: nwicb.volunteering@nhs.net

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    17 mins
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