Human resources can make or break a tree service business 🌳👥 In this episode, Chris Francis is joined by George Urvari to talk about the real role HR plays in building a strong, sustainable tree company. From hiring the right people to setting expectations, accountability, and culture, this conversation dives into what it really takes to manage people well in the tree industry.We discuss common HR challenges tree service owners face, how to develop systems that support your crew, and why leadership and communication are critical to long-term success. If you’re growing a team or planning to this episode will help you avoid costly mistakes and build a business that works for both owners and employees.👤 Guest: George Urvari🌳 Knowledge Tree Consulting▶️ YouTube: https://www.youtube.com/@knowledgetreeconsulting

Is an estimate the same as a consultation? 🌳🤔 In this episode, Chris Francis, breaks down the key differences that every tree service owner needs to understand. Learn when to offer a simple estimate and when a full consultation is the right approach and how each one affects your time, value, and customer expectations.We’ll cover how estimates focus on pricing and scope, while consultations dive deeper into diagnosis, expert evaluation, risk assessment, mitigation options, and professional recommendations. If you want to elevate your service, protect your time, and clearly communicate your value as an arborist, this episode is for you!

Is using a chainsaw with one hand efficient or safe? 🌲⚠️ In this video, Certified Arborist Troy Weber and Board Certified Master Arborist Chris Francis dive into the risks, techniques, and safety tips around one-handed chainsaw use, especially when paired with pro tips and safe work practices. Discover what proper hand position, awareness of kickback zones, and body positioning really mean when balancing reach and safety. We’ll discuss when one-handed use is unavoidable, what the standards say, and what the pros recommend when faced with such a situation. This may single-handedly be the most useful video tree workers will ever watch.One hand? Two hands? Top handle chainsaw? What to do when you need to make a cut far away from your body or you're trying to produce yet avoid rigging. What does the ANSI Z133 state about hands on the chainsaw? When is it acceptable to use only 1 hand on the chainsaw? What are alternatives to using 1 hand on the chainsaw?