Front-line workers—healthcare providers, emergency responders, therapists and counselors, social workers, teachers, and service workers—face unique challenges that leadership models often weren't designed to address. When you're constantly exposed to others' trauma and distress as a job requirement, your nervous system pays a price.

In this episode, we explore what trauma-informed leadership actually looks like for front-line workers. Not therapy, not lowering standards—but understanding how nervous systems respond to chronic crisis exposure and building support into the work itself.

We also acknowledge the impossible balance leaders face: organizational demands for metrics and documentation alongside the human need for emotional support and compassion. Many organizations delivering trauma-informed care don't lead with trauma-informed approaches—and that's what we're here to change.

Timestamps: [00:00] Introduction: Why front-line workers need trauma-informed leadership [02:30] Understanding the front-line experience and nervous system impact [08:00] Five principles of trauma-informed leadership [16:00] Practical approaches for leaders and workers [20:00] Moving forward with nervous system-aware leadership

When you're ready, here are 3 ways I can help you grow your career journey:

1. Free trauma-informed career development resources from my website! Visit https://www.cyndibennettconsulting.com for always up-to-date tips.
2. Ready to build a fulfilling career with trauma-informed support? Join The Resilient Career Academy Learning Community, where trauma survivors support each other, share resources, and develop career resilience in a safe, understanding environment
3. Ready for personalized trauma-informed career coaching? Explore my range of virtual coaching packages designed for different stages of your career journey. Visit my website to find the right support for where you are now. [Visit my website: https://www.cyndibennettconsulting.com/1-on-1-coaching]

DISCLOSURE: Some links I share might contain resources that you might find helpful. Whenever possible I use referral links, which means if you click any of the links in this video or description and make a purchase we may receive a small commission or other compensation at no cost to you.