In this episode, hosts Adriana McLane and Caryn Lee tackle one of the most critical yet frequently overlooked steps in any organizational transformation: tracking progress. They address the common misconception that culture is too "squishy" or "fluffy" to measure, explaining that without intentional tracking, leaders can easily miss the needle-moving progress they are making or lose momentum over the long game of culture change. The conversation focuses on why established baselines and simple, manageable metrics are essential for making culture work tangible and actionable.

Adriana and Caryn break down how to balance internal metrics—like employee engagement surveys, retention rates, and sentiment tracking on platforms like Glassdoor—with external metrics that reflect how customers perceive the organization's brand and innovation. They recommend focusing on three to five key indicators that directly tie back to your strategic goals to ensure tracking informs your strategy rather than becoming a burden itself. Listeners will learn how to use this data not just for course correction, but as a powerful tool for transparency and celebrating the wins that make a culture transformation truly stick.

Key Takeaways:

• Why culture progress must be measured

• How to choose a few meaningful internal and external metrics

• Using data to adjust course, build transparency, and celebrate wins

Ready to bring this into your organization? Connect with Caryn and Adriana at ⁠⁠betrulytransformative.com/work-with-us⁠⁠