In this replay episode, I sit down with Alex Nottingham, JD, MBA—CEO and founder of All-Star Dental Academy. Alex shares his unique journey from law and business into the dental world, where he helped turn around a struggling dental practice and went on to create a top-tier training academy focused on front office excellence. We talk about the challenges facing dentists today and the power of phone skills, team training, and strong leadership in building a thriving practice.

Alex introduces his proven Business Growth Formula and explains why consistent systems, call tracking, and performance metrics are essential for long-term success. He walks us through the Great Call Process, highlighting the most common pitfalls dental teams face when handling new patient calls—and how to fix them. Whether it's about when to start training, how to implement systems effectively, or how to maintain professional standards, Alex offers straightforward, actionable advice every dentist can use.

If you're a dentist looking to improve your team’s performance, increase new patient conversions, and create a strategic vision for your practice, this episode is a must-listen. Alex’s insights are timeless, practical, and backed by real-world results. Tune in to learn how to elevate your patient experience and lead your practice with greater confidence.

What you'll hear in this episode:

[00:00] Introduction to Alex Nottingham

[02:00] Journey into the Dental Industry

[03:40] Turning Around a Dental Practice

[05:35] Founding All-star Dental Academy

[06:35] Challenges in the Dental Industry

[08:10] Importance of Phone Skills and Training

[11:50]Business Growth Formula

[12:50] Effective Training and Implementation

[19:15] Maintaining Professional Standards

[20:55] Leadership Challenges in Dental Practices

[22:00] The Importance of Call Tracking and Metrics

[24:55] Common Pitfalls in Handling New Patient Calls

[26:25] The Great Call Process: Steps to Success

[28:55] When to Start Training for Dental Practices

[31:20] The Value of Strategic Systems and Vision

Learn more about All Star Dental Academy: https://allstardentalacademy.com/

Connect with Alex Nottingham LinkedIn: linkedin.com/in/ahnottingham/

Check out the original episode: https://www.youtube.com/watch?v=pLRr-di0J_0

Learn more about Tooth and Coin's services: https://www.toothandcoin.com/

Watch full episodes on YouTube: https://www.youtube.com/@Dentistmetrics

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On this replay episode, I revisit my conversation with Weston Lunsford, CEO of Dental Intelligence, to explore how data is transforming the business side of dentistry. Weston shares his journey into the dental industry and how his passion for solving real-world practice management challenges led to the creation of Dental Intel—a platform designed to help dentists make smarter, data-driven decisions. We kick off by discussing the struggles many dentists face when managing the business aspects of their practices and why understanding your numbers is key to sustainable growth.

We dive into the core concepts of business intelligence in dentistry and how it can empower dental teams to take meaningful action. We also talk through the steps to effectively implement data strategies in a practice, the most important metrics to track, and how to create actionable reports that drive real change. Weston explains that data should be used not to point fingers, but to promote positive progress and foster a culture of accountability and improvement within the team.

This episode is full of practical takeaways for any dentist wanting to run a more efficient, profitable, and patient-focused practice. We cover how leveraging data impacts not only production and performance but also the quality of patient care and the overall value of your dental practice. Whether you're just getting started or ready to level up your systems, this conversation with Weston is a must-listen for dentists serious about making better business decisions.

What you'll hear in this episode:

[00:05] Introduction to Special Guest, Weston Lunsford

[01:25] Weston's Journey into the Dental Industry

[03:30] Challenges in Dental Practice Management

[04:15] The Birth of Dental Intel

[07:35] Implementing Business Intelligence in Dentistry

[11:25] The Importance of Data-Driven Decisions

[13:40] Steps to Effectively Use Data

[22:55] The Importance of Change in Dental Practices

[24:05] Using Data Positively

[25:00] Explaining Business Intelligence Tools

[26:55] The Need for Actionable Reports

[28:45] Common Metrics in Dental Practices

[34:55] The Role of Data in Improving Patient Care

[44:30] Creating Value in Dental Practices

Learn more about Dental Intel: https://www.dentalintel.com/

Connect with Weston Lunsford on LinkedIn: https://www.linkedin.com/in/weston-lunsford-a518837/

Check out the original episode: https://www.toothandcoin.com/post/increase-case-acceptance-intelligent-dental-intel

Learn more about Tooth and Coin's services: https://www.toothandcoin.com/

Watch full episodes on YouTube: https://www.youtube.com/@Dentistmetrics

Follow us on Instagram: https://www.instagram.com/toothandcoin/

Follow us on X: https://x.com/ToothandCoin

Follow us on Facebook: https://www.facebook.com/toothandcoin/

Follow us on LinkedIn: https://www.linkedin.com/company/toothandcoin/

Follow us on TikTok: https://www.tiktok.com/@toothandcoin

In this replay episode of the Tooth and Coin Podcast, I sit down with Jordon Comstock, the founder of Boom Cloud, to talk about a topic I know hits home for many dentists: breaking free from the chokehold of PPO insurance. Jordon shares how Boom Cloud was born out of his desire to help dental practices create predictable, recurring revenue through in-house membership plans—and why this model is so critical for long-term practice growth. From the initial frustrations dentists face with insurance to the process of building a tech platform specifically for our industry, this conversation sets the stage for what modern dental business can look like.

We dive into practical strategies for implementing successful membership programs, including how to market them effectively, stay within legal guidelines, and create systems that streamline operations. Jordon also explains how Boom Cloud’s latest features—like in-house patient financing—are helping practices close more treatment plans and improve patient loyalty. Along the way, he shares powerful real-life examples from dentists who’ve seen remarkable transformations in both revenue and patient satisfaction after reducing insurance dependence.

If you're a dentist who’s ready to regain control of your practice’s financial health and deliver better care without the insurance middleman, this episode is packed with insight. We wrap up by discussing the psychology behind membership programs and how they create a win-win for patients and providers alike. Tune in and discover how to take your practice to the next level—on your own terms.

What you'll hear in this episode:

[00:00] Introduction to Jordon Comstock

[02:30] Challenges with PPO Insurance

[03:20] Birth of Boom Cloud

[04:50] Software Development and Features

[05:25] Implementing Membership Plans

[09:55] Marketing Strategies for Success

[14:55] Regulations and Legal Considerations

[16:55] Additional Features of Boom Cloud

[17:10] In-House Patient Financing

[20:35]In-House Financing: Best Practices

[21:15] Real-Life Examples and Success Stories

[24:25] The Importance of Systems in Business

[28:30]Membership Programs: Benefits and Psychology

[30:25] Reducing Dependence on Dental Insurance

Learn more about Boom Cloud: https://boomcloudapps.com/

Connect with Jrodon Comstock on LinkedIn: https://www.linkedin.com/in/jordoncomstock/

Check out the original episode: https://www.youtube.com/watch?v=cs9lELVsoNg

Learn more about Tooth and Coin's services: https://www.toothandcoin.com/

Watch full episodes on YouTube: https://www.youtube.com/@Dentistmetrics

Follow us on Instagram: https://www.instagram.com/toothandcoin/

Follow us on X: https://x.com/ToothandCoin

Follow us on Facebook: https://www.facebook.com/toothandcoin/

Follow us on LinkedIn: https://www.linkedin.com/company/toothandcoin/

Follow us on TikTok: https://www.tiktok.com/@toothandcoin