John Cox didn’t follow a straight path into business; he built it from the ground up.

After a short stint in professional rugby, John went on to start Cox and Co, a property services company based in Edinburgh. Over the past 20 years, the business has grown across Scotland and into the north of England through the Casa Group.

In this episode of Success or Excuses, James Fleming sits down with John Cox to explore growth, leadership and capacity. John shares how he scaled the business quickly, the challenges that came with it, and the lessons learned around alignment and decision-making.

He also speaks about selling his business, buying into a larger group, and what it really takes to lead at that level. Alongside that, John reflects on family, non-negotiables, and the importance of managing your capacity both in business and in life.

James brings his own perspective into the conversation, sharing the realities of leadership and the pressure that comes with it.

Key moments include: ✔️ Starting Cox and Co with family ✔️ Scaling quickly to hundreds of properties ✔️ The challenges of rapid growth and misalignment ✔️ Investing heavily in coaching and marketing early on ✔️ The need for a “big brother” in business ✔️ Selling the business and buying into a larger group ✔️ Leading at scale across multiple regions ✔️ Balancing business growth with family priorities ✔️ Setting non-negotiables as a leader ✔️ Capacity, discipline and long-term thinking

Follow James Fleming

LinkedIn → https://www.linkedin.com/in/jamesflemingtpwtd/ Instagram → https://www.instagram.com/successorexcusespodcast YouTube → https://www.youtube.com/@SuccessorExcusesPodcast Website → https://thepowerwithintraining.com/

Follow John Cox

LinkedIn → https://www.linkedin.com/in/john-cox-coxandco-scotland/

Company LinkedIn → https://www.linkedin.com/company/coxandco-scotland

Website → https://coxandco.co/

Timestamps [00:00] Introduction to John Cox [00:00:10] John’s background and current roles across Cox and Co and Cassa Group [00:01:00] Family life, non-negotiables and being present as a father [00:01:40] Going back to the early days of the business [00:05:30] Starting a second business with family and rapid growth [00:06:30] Scaling quickly and the challenges of alignment [00:07:00] Vision differences within a family business [00:16:50] The need for a “big brother” in business [00:17:50] Selling Cox and Co and buying into a larger group [00:18:30] Growth through acquisitions and expanding the brand [01:05:20] Lifestyle choices, discipline and managing capacity [01:06:00] Closing thoughts and where to connect with John

Rachael has never followed a straight path, and she’s never tried to.

From growing up in Leith and training as an opera singer to leading socially driven, creative work, her journey has been shaped by challenging expectations and doing things differently. Along the way, she learned the importance of focusing on strengths, using creativity for change, and what real leadership looks like.

In this episode of Success or Excuses, James Fleming sits down with Rachael to explore entrepreneurship, leadership and personal adversity. Rachael shares how teaching opera in prisons reshaped her understanding of potential and leadership, and how that experience still influences her work today with the Creative Entrepreneurs Club.

She speaks openly about running a business through the pandemic, growing a community from hundreds to thousands, and making tough decisions around values and relationships. She also shares the reality of being diagnosed with breast cancer, navigating surgery and recovery, and continuing to lead through it all.

James brings his own experiences into the conversation, reflecting on the pressures of business ownership and the unseen challenges leaders face.

The episode also explores Rachael’s move into stand-up comedy, using humour to process her journey and connect with others, alongside her evolving perspective on leadership, vulnerability and purpose.

Key moments include: ✔️ Growing up in Leith and pursuing opera ✔️ Teaching opera in prisons and leadership lessons ✔️ Building the Creative Entrepreneurs Club ✔️ Navigating the pandemic in business ✔️ Breast cancer diagnosis and recovery ✔️ Leadership through adversity ✔️ Moving into stand-up comedy ✔️ Rachael’s three pieces of advice: listen, back yourself, and accept that it’s okay not to be okay

Follow James Fleming

LinkedIn → https://www.linkedin.com/in/jamesflemingtpwtd/ Instagram → https://www.instagram.com/successorexcusespodcast YouTube → https://www.youtube.com/@SuccessorExcusesPodcast Website → https://thepowerwithintraining.com/

Follow Racheal Arnold

LinkedIn → https://www.linkedin.com/in/rachaeloarnold/

Website → https://www.creativeentrepreneursclub.co.uk/

Timestamps

[00:00] Introduction to Rachael [00:00:56] Rachael’s background and creative journey [00:03:10] Teaching opera in prisons and leadership lessons [00:06:40] Using creativity for social change [00:09:20] The pandemic and business challenges [00:10:50] Building the Creative Entrepreneurs Club [00:14:20] Values, relationships and tough decisions [00:15:40] Cancer diagnosis and discovery [00:20:00] Surgery and facing mortality [00:33:20] Divorce, family changes and personal challenges [00:35:50] Surgery recovery and returning to work [00:44:10] Radiotherapy and rebuilding routine [00:45:30] Moving into stand-up comedy [00:49:20] Vulnerability, leadership and public response [00:52:20] What great leadership really means [01:00:00] Future plans and purpose [01:08:10] Rachael’s three pieces of advice

Paul Nicholas didn’t follow a straight path into his career; he figured it out along the way.

From struggling at school and finding himself stacking shelves in his early twenties, Paul shares how he moved into health and safety, built a 20+ year career in the industry, and eventually launched his own consultancy working with large organisations.

In this episode of Success or Excuses, James Fleming sits down with Paul Nicholas to explore career pivots, mindset and fulfilment. Paul talks about the role mentorship played in shaping his journey, his experience working in the Middle East, and why chasing money and titles didn’t bring the fulfilment he expected.

Paul also shares how boredom and curiosity led him into acting, from amateur theatre to landing a role in a Netflix film, and why having something outside of business is important. The conversation dives into mindset, self-reflection and the impact of thought patterns on success, as well as the importance of learning from mistakes.

James brings his own perspective into the discussion, sharing insights on mindset, subconscious thinking and why changing the internal narrative is key to changing results.

Key moments include: ✔️ Struggling at school and early career uncertainty ✔️ Moving into health and safety and building a long-term career ✔️ The impact of mentorship and learning from others ✔️ Working in the Middle East and chasing money and titles ✔️ Starting a consultancy business ✔️ Getting into acting and landing a Netflix role ✔️ The importance of having interests outside of work ✔️ Mindset, self-reflection and learning from mistakes ✔️ Subconscious thinking and how it shapes outcomes ✔️ Paul’s three pieces of advice: spirituality, choosing the right partner, and building a strong network

Follow James Fleming LinkedIn → https://www.linkedin.com/in/jamesflemingtpwtd/ Instagram → https://www.instagram.com/successorexcusespodcast YouTube → https://www.youtube.com/@SuccessorExcusesPodcast Website → https://thepowerwithintraining.com/

Follow Paul Nicholas LinkedIn → https://www.linkedin.com/in/paul-nicholas-ba-msc-59248825/

Timestamps [00:00] Introduction to Paul Nicholas [00:01:10] Early life, school struggles and first jobs [00:03:30] Getting into health and safety [00:06:00] Building a long-term career in the industry [00:09:20] The impact of mentorship and learning from others [00:13:40] Working in the Middle East and chasing money [00:18:10] Realising money and titles didn’t bring fulfilment [00:22:30] Starting his own consultancy [00:27:00] Boredom, curiosity and getting into acting [00:31:20] Landing a role in a Netflix film [00:35:10] Having something outside of business [00:38:40] Mindset, self-reflection and learning from mistakes [00:44:00] Subconscious thinking and behaviour patterns [00:50:10] Three pieces of advice for life and business [00:55:00] Closing thoughts and reflections