In this insightful episode, discover the key to successful contractor customer relations with tips and strategies to build and maintain lasting client relationships. Learn how to effectively communicate with customers, establish trust, and create a positive experience that leads to repeat business and referrals. From unexpected intentional touches (UITs) to unique sales processes, this episode is packed with practical advice to help contractors stand out and build strong connections with clients.

#ContractorCustomerRelations #BuildClientTrust #CommunicationSkills

Watch the video version of this podcast at https://youtu.be/LG947hW1nrU

Discussion Points:

00:00 Part 2: Building customer relationships and sales.
03:29 Sales success lies in discipline and focus.
07:14 Leads may not be ready to engage.
10:52 Reality show pickup shoots require memorisation, annoys.
13:15 Salesperson ignores coaching, leading to subpar venue.
19:31 Set new standard, eliminate mediocrity, success inside-out.
21:31 Maintain daily habits for agile goal setting.
26:50 Wedding planner made assumptions, missed important details.
28:32 Genuine curiosity leads to successful sales interactions.
33:01 Sales processes should focus on empathy and communication.
35:03 Unique differentiator: preplanning avoids common contracting issues.
37:41 Acknowledgment of email, promotion of Tom's content.

Resources:

Sell Unafraid with Tom Reber here: https://thecontractorfight.com/sell-unafraid
Visit The Contractor Fight website at www.thecontractorfight.com
Get social on Instagram at @contractorfight
Stay in touch with Tom here: tom@thecontractorfight.com

Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:

• Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.

Thank you for tuning in!

If you enjoyed this podcast and this series, please take 5 to leave us a review:

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Discover the power of Trade Business Growth Strategies in our latest episode featuring Tom Reber from The Contractor Fight! Dive into expert insights on how to boost your contractor business through innovative growth techniques. Join Tom as he reveals the secrets behind efficient contractor marketing, increasing leads, and mastering sales strategies. Whether you’re just starting out or looking to scale up, these actionable tips from a seasoned professional will set you on the path to success. Don't miss out—tune in now and transform your trade business today!

Watch the video version of this podcast at https://youtu.be/H9y7Mj5Dq4o

Discussion Points:

00:00 Long search, found purpose in The Contractor Fight.
06:40 Overwhelmed by information, but learning to apply.
13:09 Book "Sell Unafraid" emphasises discipline for sales success.
18:40 1-on-1 coaching setup, misses client's priorities.
23:42 Prioritise self-care and relationships for success.
28:21 Daily decisions impact goals, prioritise control.
36:12 Long-term projects require patience and nurturing.
39:50 TV show pickup shoots used to annoy.
45:50 Maximise control, win the morning, enhance sales.
48:29 Set a new standard, success inside out.
57:31 The importance of genuine curiosity in sales.
01:02:54 Consulting on unique selling points and differentiation.

Resources:

• Sell Unafraid with Tom Reber here: https://thecontractorfight.com/sell-unafraid
• Visit The Contractor Fight website at https://www.thecontractorfight.com
• Get social on Instagram at @contractorfight
• Stay in touch with Tom here: tom@thecontractorfight.com

Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:

• Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.

Thank you for tuning in!

If you enjoyed this podcast and this series, please take 5 to leave us a review:

• Google
• Facebook
• Podcast

Discover how to streamline your contracting business with Daniel Simon of Coast in this enlightening episode. Dive into the world of smart fleet management and innovative expense cards designed to optimise your operations, reduce costs, and enhance control over your fleet expenses. Learn how modern technology can transform your approach to managing field expenses, from fuel to supplies, with real-time insights and customisable controls. Whether you're a small contractor or manage a large fleet, this episode is packed with valuable tips for boosting efficiency and profitability.

Watch the video version of this podcast at https://youtu.be/WFGuj0hqdpY

Discussion Points:

00:00 Outdated fleet cards hinder flexibility, data reliability.
04:19 Identifying and preventing misuse of fleet cards.
08:25 Fleet card with mobile authentication and alerts.
12:48 Special fuel cards limited to specific locations.
14:14 Precise credit card controls for business expenses.
18:42 Coast offers 1% cashback on nonfuel.
21:01 Partnership with Visa for global market expansion.
25:22 Enormous potential for technology innovation in businesses.
27:19 Encouraging listeners to visit coastpay.com, interactive dashboard.

Resources:

Visit Coast website at https://coastpay.com/
Keep in touch with Daniel at daniel@coastpay.com

Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:

• Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.

Thank you for tuning in!

If you enjoyed this podcast and this series, please take 5 to leave us a review:

• Google
• Facebook
• Podcast