• Ep 209. My June Business Recap and ScoopCon Updates
    Jun 29 2026
    Erica provides a comprehensive update on her entrepreneurial journey within the pet waste removal industry. She highlights the upcoming Scoop Con 2026 convention in Dallas, emphasizing the value of professional networking and specialized training for small business owners. Krupin also shares a detailed financial review of her company's performance, utilizing Jobber software to track key growth metrics and service conversions. Beyond the numbers, she discusses operational challenges, such as managing staff turnover, navigating summer demand shifts, and implementing physical organizational tools for productivity. The episode is a transparent look at the daily realities of scaling a niche service business. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/ ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin
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    25 mins
  • Ep 208. Surviving the Summer Churn: Why My Client Count Dropped from 350 to 288
    Jun 22 2026
    Erica discusses the operational hurdles of managing her six-figure dog waste removal business during a seasonal slowdown. She reflects on the tension between scaling her company through administrative tasks, such as developing Standard Operating Procedures (SOPs), and the temptation to return to the field to save on labor costs. Krupin highlights the difficulty of hiring skilled staff for specialized roles like sales while navigating a competitive market and fluctuating client numbers. The episode also touches on her marketing strategies, including the use of YouTube and social media to build a recognizable brand. Throughout she emphasizes the importance of tracking business data and maintaining customer relationships to ensure long-term growth. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/ ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin
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    22 mins
  • Ep 206. "If You Won't Scoop Poop, You Won't Start a Business": The Reality of Entrepreneurship
    Jun 8 2026
    Erica talks with Daniel Baumgartner, the owner of a California-based pet waste removal business called P.A.W.S. HD. Daniel describes how he transitioned from a professional soccer career to entrepreneurship after being inspired by an Upflip video to launch his company in early 2024. The discussion highlights his content creation strategy on Instagram, where he uses humor and personality to build brand awareness and establish local trust. Both participants speak openly about their Christian faith, sharing how their spiritual journeys have influenced their professional ethics and personal resilience. Daniel also provides practical insights into his daily operations, including managing a dense route of over 80 recurring clients and the challenges of hiring staff in California. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin
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    1 hr
  • Ep 205. Closing The Sale via Text: How to Master Sales Messaging Without Sounding "Salesy"
    Jun 1 2026
    Erica speaks with business coach and Kelly Shirley regarding the growth and professionalization of the pet waste removal industry. Shirley highlights her transition from a twenty-year corporate sales career to coaching entrepreneurs on how to scale their businesses from solo operations to profitable, multi-staff ventures. The discussion emphasizes critical sales tactics such as speed to lead, building personal rapport through pet-specific discovery questions, and the importance of consistent follow-up windows. Shirley argues that success in this niche requires a mindset shift from simply performing a chore to providing clients with time, safety, and peace of mind. Additionally, the conversation offers practical advice on overcoming pricing objections and using text messaging effectively to close deals without being pushy. The episode serves as a strategic guide for small business owners looking to implement professional systems and high-level negotiation techniques in a specialized service market. Connect with Kelli: https://klscoach.com/ How Kelli Built a $10K/Mo Pooper Scooper Business in 78 Days! - https://www.youtube.com/watch?v=P2wLBWjqSIs Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months: https://www.getjobber.com/im/ambassador-referral/?pscd=go.getjobber.com&ps_partner_key=ZXJpY2FrcnVwaW41ODcy&ps_xid=3Z4pieUcVYG7Y5&gsxid=3Z4pieUcVYG7Y5&gspk=ZXJpY2FrcnVwaW41ODcy 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin
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    1 hr and 4 mins
  • Ep 204. Why Five-Star Customer Service is Your Best Marketing w/ Cathi Shank of Speedy Scoop
    May 25 2026
    Today Erica's guest is Cathi Shank, the owner of a pet waste removal business called Speedy Scoop. The discussion highlights the origins of Cathi's business, which began unexpectedly through her son's neighborhood project and evolved into a full-scale professional operation. Both women share insights on navigating a competitive market by maintaining high service standards, professional pricing, and reliable communication. They emphasize the importance of community support and the necessity of transitioning from a solo operator to a leader with a structured team. The episode also explores the unique challenges and triumphs of women in entrepreneurship, specifically regarding work-life balance and the value of networking. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months: https://www.getjobber.com/im/ambassador-referral/?pscd=go.getjobber.com&ps_partner_key=ZXJpY2FrcnVwaW41ODcy&ps_xid=3Z4pieUcVYG7Y5&gsxid=3Z4pieUcVYG7Y5&gspk=ZXJpY2FrcnVwaW41ODcy 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin
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    1 hr and 4 mins
  • Ep 203. Treating Your Small Business Like a Media Business
    May 18 2026
    Erica shares her strategies for managing social media specifically for small business owners in the pet waste removal industry. She provides a comprehensive guide to content batching, emphasizing that while the process takes significant effort, it is essential for maintaining a consistent online presence. Krupin outlines practical tools and platforms like Jobber, Canva, and Google Drive to help organize and schedule posts across various channels. The discussion highlights content pillars, such as showcasing service reliability and local expertise, to turn everyday business activities into engaging marketing materials. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber: Check out Jobber: Try Jobber free and then save 20% on your first 6 months. Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a Scoop Con 2026 (October 2-3 in Dallas, TX) QUO: https://get.quo.com/kroopin - The shared business phone and inbox that gives your team one place for every call, text, and customer. Tailor Brands: LLC Services Tailor Brands: Logo, Branding, & Marketing Services ⭐Review Harvest: https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store: https://amzn.to/46OBtDN 🛠️ She Built That: https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin's Poopin Scoopin at https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey! SCOOP CON 2026 Scoop Con is the conference of for pooper scooper business owners who want to grow Last year 100+ operators came together to share what's working, make real connections, and level up their businesses. This year we're doing it even bigger Dallas TX October 2nd-3rd 2 days of proven strategies from some of the most successful operators in the industry, plus networking with people building and scaling just like you Go VIP for deeper access, stronger conversations, and the full Scoop Con experience Tickets are live at scoopcon.com Are you coming to the biggest pooper scooper event of the year?
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    23 mins
  • Ep 202. What I Would Have Done Differently
    May 11 2026
    Erica reflects on the evolution of her six-figure dog waste removal business and the lessons she has learned while building a personal brand. She candidly discusses her branding mistakes, specifically regret over naming her social media channels after her service business rather than herself. Throughout the episode, she emphasizes the logistical demands of content creation, noting that managing multiple platforms requires intense organization and a significant time commitment. Krupin also highlights the importance of separating target audiences, distinguishing between local clients seeking services and aspiring entrepreneurs looking for industry advice. By sharing her experiences with sponsorships and software, she provides a roadmap for others navigating the transition from a manual labor business to a multifaceted media presence. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber: Check out Jobber: Try Jobber free and then save 20% on your first 6 months. Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a Scoop Con 2026 (October 2-3 in Dallas, TX) QUO: https://get.quo.com/kroopin - The shared business phone and inbox that gives your team one place for every call, text, and customer. Tailor Brands: LLC Services Tailor Brands: Logo, Branding, & Marketing Services ⭐Review Harvest: https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store: https://amzn.to/46OBtDN 🛠️ She Built That: https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin's Poopin Scoopin at https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey! SCOOP CON 2026 Scoop Con is the conference of for pooper scooper business owners who want to grow Last year 100+ operators came together to share what's working, make real connections, and level up their businesses. This year we're doing it even bigger Dallas TX October 2nd-3rd 2 days of proven strategies from some of the most successful operators in the industry, plus networking with people building and scaling just like you Go VIP for deeper access, stronger conversations, and the full Scoop Con experience Tickets are live at scoopcon.com Are you coming to the biggest pooper scooper event of the year?
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    31 mins