What do you do when the person hired to save your father's life simply doesn't show up?
In this powerful episode of the TPF podcast, our hosts, Kris Simonich and Andrea Floyd meet with Bryan Dylewski, the founder of Solenvia Caregivers. Bryan didn't start this business from a boardroom; he started it from his father’s bedside. After his father was diagnosed with ALS, Bryan experienced firsthand the heartbreaking unreliability of traditional home care—caregivers who arrived three hours late or never showed up at all because of a single, overlooked variable: transportation.
Bryan breaks down how he transformed those frustrations into a proprietary care model that boasts an 80-90% caregiver retention rate (nearly double the industry average). Discover how Solenvia uses fleet vehicles and Uber Health to control the "operational chaos" of home care, and how their "shared services" model allows franchisees to focus on building relationships while corporate handles the billing, routing, and intakes.
👉 In this episode, you’ll learn:
▸ The "Home Aids" Evolution: Why a descriptive name wasn't enough to protect a national brand.
▸ The Solace Factor: The meaning behind the name "Solenvia" and why it resonates with families in crisis. ▸ Solving the Logistics: How providing transportation for caregivers eliminates missed shifts and builds massive trust with referral sources like hospitals.
▸ High-Acuity Success: Why Solenvia focuses on 12- and 24-hour care rather than short, 4-hour "check-in" shifts.
▸ Corporate Shared Services: How a 20-person back-office team supports new franchisees from day one.
📌 Narrative Highlights
▸ The ALS Turning Point: Bryan shares the story of his father—a man who biked 35 miles a day until a single fall changed everything—and how the medical system failed to provide reliable non-medical support.
▸ The Transportation Gap: A deep dive into the "hidden" reason caregivers miss work: many rely on a single family vehicle or public transit, making 7 AM shifts in suburban areas nearly impossible to reach.
▸ Solace Through Latin: Bryan explains the transition from "Home Aids" to "Solenvia," a name rooted in the Latin word for providing solace, reflecting the emotional core of their mission.
▸ The 90% Retention Rate: Why Solenvia’s model makes caregivers feel supported rather than just "placed," leading to industry-shattering retention numbers.
▸ Uber Health & Fleet Integration: Practically speaking, how franchisees use a mix of technology and vehicles to ensure they never miss a shift, which directly protects their revenue.
▸ Building a "Statewide" Presence: Insights from the 12-year development of the Connecticut corporate location and how that experience is packaged for new franchise owners.
Senior care is more than just a business; it’s a commitment to providing solace when families need it most. Solenvia Caregivers has bridged the gap that most agencies fall into by solving the logistics of care. If you want to enter a recession-resistant industry with a model that prioritizes reliability and human connection, it’s time to explore this path.
Visit theperfectfranchise.com and click on "Let's Talk" to connect with our expert team.
📌 Stay Connected:
Visit our website: www.theperfectfranchise.com
Kris Simonich: https://www.linkedin.com/in/kris-simonich-8101b6129/| Email: kris@theperfectfranchise.com
Andrea Floyd: https://www.linkedin.com/in/andrea-floyd-38b103294/ | Email: andrea@theperfectfranchise.com
Bryan Dylewski: https://www.linkedin.com/in/bryandylewski-thehomeaides/
Solenvia Caregivers: https://www.linkedin.com/company/solenvia-caregivers/