He Built a Dunkin' Empire (100+ locations)
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He Built a Dunkin' Empire (100+ locations)
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About this listen
Raj Patel is one of the most prolific franchise operators in the country.
His family started with one Dunkin’ in the late 1980s — today, Raj oversees a 100+ unit portfolio across Dunkin’, Dave’s Hot Chicken, and several other brands.
In this episode, we go deep into:
- How Raj decides which brands to bet on
- Why leadership matters more than food
- What it’s really like to scale from 1 store to 100+
- How he evaluates new builds vs acquisitions
- Why Dave’s Hot Chicken felt like a “lottery ticket” — and actually paid off
This is a rare look into how elite multi-unit operators think about growth, risk, and long-term portfolio strategy.
If you’re serious about franchising, scaling restaurants, or building a durable operating business — this episode is for you.
⏱️ KEY TOPICS / CHAPTER THEMES (for platforms that surface these)- Growing from 1 Dunkin to 100+ stores
- How Raj evaluates franchise brands
- Dunkin as a portfolio “engine”
- Betting early on Dave’s Hot Chicken
- Why leadership beats product
- Development vs acquisition strategy
- Real estate, construction costs, and ROI
- The future of QSR and drive-thru brands
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