In this episode of The Human ROI Podcast, Elissa Mahendra is joined by Omer Glass, co-founder and CEO of GrowthSpace, to discuss the future of skill development, AI-enabled learning, and how organizations can turn capability building into measurable business returns.
Leaders are being asked to move faster, close skill gaps, adopt AI, and prove the value of their people investments. But too often, learning and development is still measured by activity: course completions, attendance, program participation. Those numbers are easy to report and easy to mistake for impact. The harder question, and the one this conversation keeps coming back to, is whether any of it actually changed behavior or moved a metric the business cares about.
Omer shares how GrowthSpace is helping organizations rethink that model through precision skill development: identifying the right gaps, matching employees with the right experts, and tying learning directly to business priorities. It is a shift from measuring effort to measuring return.
Elissa and Omer also explore ExpertX, GrowthSpace's AI-powered solution for extending expert knowledge across an organization. From internal trainers and SMEs to senior leaders and top performers, ExpertX opens new possibilities for capturing institutional knowledge, supporting employees in the flow of work, and making expertise reachable across teams that could never access it before.
This conversation is especially relevant for HR, talent, L&D, and business leaders thinking about how to grow capability, prepare their workforce for AI, and move from learning programs to real workforce transformation.
In this episode, we discuss:
→ Why traditional learning programs struggle to show business impact
→ What precision skill development means and why it matters now
→ How organizations move from broad training to targeted capability building
→ Why skill development should start with the business problem, not the content
→ How AI extends internal expertise and institutional knowledge across the workforce
→ The role of ExpertX in knowledge transfer and employee support
→ Why learning ROI has to be tied to outcomes leaders actually care about
→ How HR and business leaders can start small, test, and build momentum
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Connect with Omer Glass
→ LinkedIn: https://www.linkedin.com/in/omerglass/
→ Website: https://www.growthspace.com/
→ ExpertX: https://www.growthspace.com/news/expertx-ai
→ Book a Demo: https://www.growthspace.com/book-a-demo
Connect with Elissa Mahendra
→ LinkedIn: https://www.linkedin.com/in/emahendra/
→ LinkedIn Newsletter: https://www.linkedin.com/newsletters/the-human-roi-7396293873473523713
→ The Human ROI Podcast: https://thehumanroi.buzzsprout.com/
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