Going through a cyberattack can feel like having a heart attack, and sometimes those calling in for help during one actually are having them. something that Coen Bakkers, Managing Principal Incident Response Consultant at Secureworks has experienced firsthand.

Coen joins host Andy Anderson to describe what it takes to get a victim from their first call to a state of recovery, including:

- Listening and building trust: hearing out someone in their early stages of panic and reassuring them.

- Setting timelines: often Coen and his team are engaged for 2-3 weeks in solving a problem, and clients have to pace themselves so as not to drop from exhaustion.

- Starting an investigation: where to look and what to rule out.

Coen Bakkers - https://www.linkedin.com/in/coenbakkers/

Secureworks - https://www.linkedin.com/company/secureworks/

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

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The trauma you feel from a cyberattack can stay with you for years afterward. This is something that Robert Cioffi, CTO and Co-Founder at Progressive Computing, Inc., knows personally.

Robert joins host Andy Anderson to share his experience dealing with a major cyberattack on his own company.

They discuss: 

- Why Robert never considered paying the ransom as a real option.

- What a “zero-day exploit” is.

- The profiles and tools of threat actors.

Robert Cioffi - https://www.linkedin.com/in/rcioffi/

Progressive Computing Inc. - https://www.linkedin.com/company/progressivecomputing/

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

#cybercrime #cyberattacks #cyberinsurance

“Business email compromise” can often lead to much larger problems across the organisation because many people retain sensitive data in their emails. Someone who has seen this play out on multiple occasions is Violet Sullivan, VP of Client Engagement at Redpoint Cyber. 

Violet joins host Andy Anderson to talk about her observations. She draws on her experience teaching cybersecurity and privacy law as well as working as a practitioner for a forensics company. These include: 

- The fact that regulations alone can’t solve cybercrime — companies have to do their part in keeping abreast of a rapidly changing landscape.

- Consider who your first call is when you are in trouble.

- When trouble comes, the best response is to consider all options, don’t rule anything out.

Violet Sullivan - https://www.linkedin.com/in/txcyberlawyer/

Redpoint Cyber - https://www.linkedin.com/company/redpoint-cyber/

The Cyber Crime Lab Podcast is brought to you by DataStream Insurance

When the worst happens, you want the best financial, legal, and technical support to get you back up and running again. With Cyber Insurance from DataStream, we offer the most comprehensive insurance coverage on the market alongside critical post-incident customer support — all for the price of a cup or two of coffee each day. Make DataStream part of your business continuity plans today. Book a meeting with us at datastreaminsurance.com

#cybercrime #cyberattacks #cyberinsurance