• Quadcast: The Socratic Method
    Aug 19 2021

    What is the difference between talking "at" someone and really engaging them in conversation? When people are engaged, they have a much higher level of understanding and retention.  Join us in this episode as we share a tool with you that is one of the most powerful and simple communication tools on the planet! Learn all about it, and how to use it all in about 4 minutes! Sounds good doesn't it?

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    4 mins
  • Persistence and Plan D
    Aug 17 2021

    Every have something go wrong? Like Murphy's law wrong?  In this episode, Frank and RJ talk about what to do when Plans A, B, and C don't go as planned. Learn a little bit from RJ and his awesome son James!

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    33 mins
  • Quadcast: The One Thing Super Tool
    Aug 5 2021

    Bite sized learning, where did it come from and how is it going to help you? Also in this episode we give you one very simple, very powerful tool that will utilize Curiosity to help you improve your team and improve your team's performamce!

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    5 mins
  • Rachel Keck on the Customer Service Blueprint and Building an Awesome Culture
    Aug 3 2021

    In this episode, we chat with Rachel Keck, a human dynamo ( I'm a fan, can you tell?) who has started her own business, Mosaic Collaborative. She helps companies improve their culture by improving the service to their customers. This is done by helping the customer service people in a company, to be better at fulfilling customer expectations by being able to deal with all of the ups and downs of customer service better. By helping our people be better at dealing with life and challenging situations, they are in a much better place to help our customers get what they need and want the most. Satisfaction.

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    26 mins
  • Celebrating Business: Create Kind Marketing with Stephanie Sheldon
    Jul 27 2021

    We are introducing a new feature today, Celebrating Business. Each month, we will select a business that we feel is worth celebrating and introduce you to them.  We kick this off with Create Kind Marketing with their CEO / Founder Stephanie Sheldon. Listen in, you might learn a thing or two from Stephanie! She has lots of wisdom to share!

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    26 mins
  • Accountability: It's not what you think it is. (But you really need it!)
    Jul 20 2021

    In this episode, RJ and Frank talk about Accountability. What is it, what is it not, how does it help us and what do most of us have wrong about it.

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    21 mins
  • The Popeye Principle
    Jul 15 2021

    I Yam what I Yam. That was Popeye's saying. How can we do better at being ourselves?
    Your 4 minute dose of business inspiration

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    4 mins
  • Being Invisible: Super power or super barrier
    Jul 13 2021

    In this episode, we talk about being invisible, which as a kid seemed to be a super power. But as an adult? Is it a super barrier? Is it a barrier when no one can see you, or hear you?
    What do you do about it? How do you become seen again?
    Join us for 20 minutes of thought provoking goodness!

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    22 mins