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The Contractor of the Future: What the Data Reveals

The Contractor of the Future: What the Data Reveals

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What separates today’s top HVAC contractors from the rest of the pack?


In this episode of HVAC Full Blast, hosts Mary Carter and Stephen Ross are joined by TJ O’Connor, President of Farmington Consulting Group, to explore insights from the Contractor of the Future Study—a nationwide research project surveying HVAC contractors across all sizes and markets.


Together, they break down:

  • Why consumer financing significantly improves close rates and equipment mix
  • How offering more proposal options leads to higher profitability
  • The real impact of marketing investment on long‑term success
  • Why pricing, job costing, and technology adoption matter more than ever
  • How contractors can take practical, step‑by‑step actions to improve their business

This conversation goes beyond opinions and trends, grounding HVAC best practices in real data and real contractor behavior—offering a clear look at what’s working today and where the industry is headed next.


Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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