The conversation with Ioan Iacob, co-founder and CEO of FlowXAI, delves into the challenges and opportunities of enterprise AI. It explores the need for production-grade reliability, the transition from POC to production, the balance between customization and robustness, and the impact of AI on accelerating the OODA loop. The key takeaway is the importance of human agency in driving AI forward and embracing the change it brings to enterprise operations.

Chapters

• 00:00 Building Enterprise AI
• 06:55 Transition from POC to Production
• 17:33 Customization vs. Hardened Solutions
• 22:38 Dynamic User Experience
• 28:15 Accelerating the OODA Loop with AI

In this episode, Matt Wyman sits down with Josh Quintal to explore how Optego is using AI to fundamentally improve the doctor-patient relationship. The conversation dives into one of healthcare’s most persistent problems: poor communication, especially around discharge summaries filled with jargon and hard-to-understand instructions. Josh explains how AI can translate complex medical information into clear, accurate language that patients can actually engage with, while still fitting into existing clinical workflows and regulatory constraints. Together, they discuss the future of interactive patient experiences, long-term data integration, and why embracing AI thoughtfully is essential for the next generation of healthcare innovation.

In this episode, Matt Wyman sits down with Morgan Mackenzie, founder of Simply Above Average, to explore how personal frustration with ill-fitting clothes led to a data-driven fashion tech company for tall consumers. Morgan shares how Simply Above Average aggregates brands and sizes into a single platform, using AI as a collaborator to improve discovery, fit, and overall shopping experience. The conversation dives into the future of retail, the role of consumer feedback, and how curiosity and data can reshape fashion to better serve overlooked audiences without replacing the human element.

In this episode of Agent Odyssey, Matt Wyman sits down with Joel Garcia to explore how Cloud Contact AI is reshaping business communication across SMS, email, and voice. They discuss the shift away from traditional phone calls, how AI-driven automation can deliver meaningful response rates, and why trust and education are critical to successful AI adoption. The conversation also dives into evolving pricing models, the challenge of proving ROI, and the skills businesses and workers need to thrive as AI becomes a core part of modern operations.

In this episode of Agent Odyssey, Maitreya Wagh, co-founder and CEO of Bolna, shares a deep, practical look at what it really takes to get voice agents into production and into the hands of real users in India where code-switching is common. Drawing from Bolna’s experience building multilingual voice agents for high-volume telephony use cases, Maitreya explains why voice AI is already good enough for outcome-driven calls, where businesses should start when deploying voice agents, and why orchestration, cultural nuance, and language mixing are critical to success. The conversation covers everything from designing human handoffs and pricing voice agents to navigating trust, scale, and adoption in global markets, offering a grounded perspective on how voice agents move from impressive demos to durable, revenue-generating products.

This episode dives into how AI agents are reshaping software development by challenging the traditional role of quality assurance for user interface testing. The conversation highlights a growing trend among larger companies that want to move away from heavy QA processes and instead prioritize innovation and speed. Rather than optimizing testing efficiency, these organizations are focused on outcomes, using AI agents to support human experts while freeing teams to concentrate on building new technologies. The discussion reflects a broader shift in software development where productivity, innovation, and results increasingly take precedence over conventional testing workflows.

In this conversation, Matt Wyman sits down with Pravena Dhanalakota to explore the emerging world of AI personas and digital twins in the expert economy. They discuss how Supra enables individuals to create AI personas that capture both expertise and personality, while unpacking critical questions around authenticity, ownership, guardrails, and ethical responsibility. The discussion highlights the importance of human-in-the-loop training, user education for non-technical audiences, and how AI personas may shape legacy, creativity, and future skills in a world where digital identity plays an increasingly central role.

In this conversation, Matt Murphy explores what it means to operate in an age of obsolescence, where technology, tools, and even business strategies have increasingly short lifespans. He discusses how rapid innovation, frequent updates, and shifting market dynamics are forcing companies to rethink long-term planning, contracts, and operational models. The discussion highlights why agility, constant adaptation, and a clear understanding of technological change are now essential for businesses looking to stay competitive in an AI-driven world.