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Talking Product

By: John Young & Collin Lyons
  • Summary

  • John Young & Collin Lyons explore all things related to building digital products and leading digital transformations. In every episode we give you actions that you can put into practice immediately to reduce risk, create more effective and efficient product development capabilities, and build a culture of continuous learning.
    Copyright 2023 All rights reserved.
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Episodes
  • Episode 6 - Avoiding the pitfalls of data projects part 2
    Apr 11 2024

    In this episode, Collin and I continue to explore a digital product development project. Our project is heavily dependent on data and is to be delivered by an outside consulting firm. Our consulting firm says that they are are using Agile practices and principles to deliver the project, but as we learned in part 1, this team is in fact using a much more sequential “black-box” approach to delivery.

    For Collin and I, this is a realistic scenario. It is something that we have seen multiple times in our careers. It is also a high risk project, not simply because of the heavy dependence on data, but also because of the proposed ways of working combined with the organisational and power dynamics of the situation. We feel that such dynamics are present in all real-world digital product development situations, but often not taken into consideration when talking about ways of working.

    Our goal in this exploration is to give listeners tangible actions that they can use when faced with a similar situation.

    In this episode, we explore further Collin’s idea of latent assumptions, which he introduced in episode 1. These assumptions are baked into projects, unrecognised as assumptions. Collin and I feel that this is particularly true for projects with a heavy reliance on data.

    Dependent upon the ways of working, teams may not learn that their assumptions were incorrect until very late in the project, often when the budget is nearly exhausted.

    We delve into the mechanisms that Collin is using to assess the risks within such a project and how to bring these risks into the light early to prove or disprove them?

    We spend a lot of time in this session exploring how do you get people with the right level of authority to recognise the risks of such a project, particularly when many of those people aren’t equipped to see such risks?

    We hope you enjoy it. As always please let us know what you think. And, if you liked the session, we would be very appreciative for a positive rating.

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    27 mins
  • Episode 5 - Avoiding the pitfalls of data projects part 1
    Feb 21 2024

    In this session, Collin & I explore a made-up data heavy project. It is based on projects that Collin and I have experienced previously in our careers. It is very typical of many digital projects.

    In this session, Collin and I are interested in exploring is the interplay between ways of working, power dynamics and the pressure to conform to the thinking of the group, within the context of a real-world delivery project.

    As Collin highlights in this session, these types of projects are rife with latent assumptions, which run the risk of getting baked into delivery. This problem is exacerbated by the mental model that guides the approach to delivery. Power dynamics and group think suppress the ability to bring those risks into the open in a way that allows a team to have a coherent constructive discussion.

    Our hope is that by unpacking this somewhat real-world case you will be in a better position to minimise the risk in a future project or a project that may be currently in flight.

    This is the first part of a three part exploration of this project.

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    24 mins
  • Episode 4 - How do you facilitate a mindset shift?
    Nov 25 2023

    We use the term "mindset shift" a lot in the digital transformation space. But what does that term actually mean? How do you facilitate the shifting of a mindset?

    In this session, Collin and I explore this idea of a mindset shift. We talk about why we feel it is such an important topic to examine if you hope to lead a succesful digital transformation. We put forward three “environmental conditions” that we believe are needed to create an environment within which a team or organization can examine their assumptions about digital product development. Only by bringing assumptions out into the open - i.e. the mindsets that are guiding people's thinking about digital product development, can a group find more efficient and more effective ways of working.

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    34 mins

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