In Episode 13 of Success Unscripted, Julie Fox shares her experience of being laid off while on maternity leave and how it led her to make a career change into tech.

Julie emphasizes the importance of mindset and turning negative experiences into positive opportunities. She also highlights the benefits of joining an early-stage startup and the accelerated career growth it can offer.

Julie also shares her journey of building confidence and overcoming imposter syndrome, leaning on mentors who have helped shape her career. She talks about finding support in the LinkedIn community, and how embracing challenges and having a growth mindset have contributed to her personal and professional growth.

In this episode of Success Unscripted, we have special guest Andrew Marks, Co-founder of SuccessCoaching, which offers the only accredited Customer Success certification in the world. They’ve amassed an impressive 30,000 students in 92 countries and have issued 20,000 certifications. Use code SRLAUNCH39 to get their Tier 1 solo course for $39 (a $99 value!)

In this episode of Success Unscripted, my guest Conner Reilly, Director of Customer Success at Crystal Knows dives deep into his journey of starting as a national level athlete and trying out various roles before choosing CS as his ultimate calling.

Our conversation goes beyond CS, touching upon topics like personality, self-acceptance and building confidence in a workplace environment.

Key Highlights:

- Advice to CS Leaders: Conner shares his advice for people who want to pursue CS without having a traditional background.

- Journey to director of CS: We discuss our journeys and how Conner landed a role at Crystal whilst having a totally different background.

- Importance of personality: We go deep into talking about how our environment shapes our personality and how it can help us excel in life.

- Personal Struggles: Conner and I talk about mental health issues like anxiety and depression and how we overcame them.

This episode highlight the importance of exploring options in your career before settling and how every past experience is valuable to build a solid character. Also, mentioning the importance of self-acceptance and the right mindset, making this episode a must-listen for professionals at any stage of their careers.

Conner Reilly | LinkedIn(https://www.linkedin.com/in/conner-reilly-8776b6b3/)

Success Unscripted | Spotify | Apple Podcasts

To share feedback or get in touch with Sara, visit [www.unscriptedpod.com](http://www.unscriptedpod.com/)

Sara Roberts | [LinkedIn](https://www.linkedin.com/in/saralynneroberts/)