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Stop Requested

Stop Requested

By: ETA Transit
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Stop Requested is a podcast hosted by Christian Londono and Levi McCollum, where they explore all things transit—from public transportation trends and innovations to the daily experiences of riders and transit professionals. Join them for insightful discussions, industry interviews, and a behind-the-scenes look at the challenges and successes shaping the future of mobility. Whether you're a transit enthusiast, professional, or curious commuter, Stop Requested is your stop for all things transit!ETA Transit Political Science Politics & Government
Episodes
  • Moving Austin Beyond the Commute with Dottie Watkins

    Moving Austin Beyond the Commute with Dottie Watkins
    Jun 30 2026
    In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Dottie Watkins, President and CEO of CapMetro in Austin, Texas. Dottie began at CapMetro as a part-time bus operator more than three decades ago and now leads the agency through a period of service expansion and long-term investment. The conversation explores how changing travel patterns are reshaping Austin’s transit network, from more local and crosstown service to new Rapid bus routes. Dottie also discusses Transit Plan 2035, Project Connect, supporting frontline employees, and balancing today’s service with the work of building a stronger regional transit system for the future.
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    49 mins
  • Universal Design and the Future of Paratransit with Jarice Rodriguez

    Universal Design and the Future of Paratransit with Jarice Rodriguez
    Jun 23 2026
    In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Jarice Rodriguez, Chief of Paratransit Operations and Services for Miami-Dade County. As part of the ongoing Miami-Dade series, Jarice shares how her team is rethinking accessibility across one of the nation’s largest ADA paratransit programs. The conversation explores universal design, accessible journeys, and why accessibility must extend beyond the vehicle to every part of a rider’s trip. Jarice also discusses Miami-Dade’s work to modernize paratransit through integrated technology, real-time information, and NaviLens wayfinding tools that can help riders navigate complex transit facilities more independently.
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    45 mins
  • Turning Transit Performance Metrics into Action with Laura Moeini

    Turning Transit Performance Metrics into Action with Laura Moeini
    Jun 16 2026
    In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Laura Moeini, Senior Director of the Performance Analysis Unit in Subways at New York City MTA. Laura shares how her path through consulting, WMATA, and MTA shaped the way she thinks about performance management, data storytelling, and continuous improvement. The conversation explores how agencies can move beyond reporting numbers and use data to drive action. Laura also discusses building useful KPIs, designing dashboards people actually use, connecting metrics to frontline needs, and turning complex transit data into clearer decisions for operations, managers, and executives.
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    53 mins
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