Produced by Europa Creative Partners

In this episode, Dave Hayward and Tim Warren explore the complexities of leadership through personal experiences and insights.

Tim discusses the importance of resilience, trust, and emotional intelligence in navigating crises, both personal and professional.

He introduces the concept of 'leading with grit and grace' and draws parallels with the Japanese art of kintsugi, emphasising the beauty in imperfection and the lessons learned from challenges.

The conversation delves into the dynamics of control, ego, and the significance of communication in leadership, ultimately highlighting the transformative power of vulnerability and authenticity in guiding others.

Chapters

00:00 The Concept of Leading with Grit and Grace

02:26 Key Experiences in Leadership

05:52 The Importance of Nature in Leadership

08:43 Crisis Management and Trust in Leadership

11:24 Personal Crises and Leadership Growth

14:42 Lessons from Failure and Governance

18:31 Navigating COVID-19 Challenges

21:36 The Paradox of Control in Leadership

22:28 Negotiating Salary Transparency

24:36 The Impact of Ego in Professional Settings

26:49 Finding Focus in Crisis

30:25 Understanding Emotional Dynamics in Sales

32:18 The Beauty of Resilience and Healing

33:44 Effective Communication During Crisis

35:55 Pre-Decisioning and Managing Stress

39:52 Empowering Control in Leadership

47:04 Wrap Up

Keywords

leadership, resilience, personal growth, crisis management, kintsugi, emotional intelligence, trust, governance, grit, grace

Produced by Europa Creative Partners.

In this episode of Slideshow, host Dave Hayward speaks with Avi Shenkin, founder of End User, about her journey from a full-stack developer to an entrepreneur focused on creating purposeful technology.

The show's theme is the concept of unreasonable hospitality, which emphasises the importance of going beyond basic service to create memorable customer experiences.

Avi shares insights on how technology, particularly AI, can help scale these personalised experiences while maintaining a human touch.

The conversation highlights the need for validation in software development, the emotional connections that can be fostered through intentional service, and the future of business in a world increasingly influenced by automation and AI.

Chapters

00:00 Introduction to Unreasonable Hospitality

00:00 The Journey from Development to Strategy

02:50 Understanding Product-Market Fit

06:39 The Concept of Unreasonable Hospitality

10:17 Creating Memorable Experiences

13:59 Scaling Unreasonable Hospitality with Technology

19:24 Creating Personalized Itineraries

20:21 The Difference Between Service and Hospitality

21:20 Unreasonable Consistency in Customer Experience

24:25 Innovative Onboarding Experiences

28:46 Moments of Unreasonable Listening

34:32 Leveraging AI for Competitive Advantage

38:42 Wrap Up

Keywords

technology, entrepreneurship, unreasonable hospitality, customer experience, AI, innovation, software development, business strategy, validation, scaling

What happens when you throw Slideshow with Dave Hayward with the AI Corner podcast, with a bunch of AI tools and a blank marketing brief?

Spoiler: chaos, creativity, and a joyful new product marketing plan.

In this crossover episode of Slideshow, I team up with the excellent Mike Bayly from Allexive and AI Corner to test-drive a heap of AI tools in real-time. We go from idea to prototype to pitch, all inside 40 minutes.

We cover:

• The brutal truth about AI output quality

• Why human-AI collaboration is the real magic

• How prototyping with AI can supercharge your go-to-market

• Why we both love the awkward middle part of creativity

Plus: a micro-launch idea for a fictional product that might actually be… pretty good?

It’s live, loose, and loaded with takeaways.

Watch it. Try it. Steal it.

Links and things:

• Dave Hayward: LinkedIn | Europa

• Mike Bayly: LinkedIn | Allexive | AI Corner

• Sign up for Bright Objects, our newsletter on AI, marketing, and strategy: europa.nz/#subscribe

Chapters:

00:00 Introduction and Crossover Concept

00:58 AI Corner and Its Purpose

03:29 Demo-Based Exploration of AI Tools

06:18 The Reality of AI Outputs

09:04 The Role of AI in Communication

12:05 AI as a Leveler for Businesses

14:25 Prototyping and Rapid Development with AI

17:10 Planning a Micro Launch Initiative

20:09 Generating Ideas for Product Launch

22:40 Deep Research and Competitor Insights

24:22 Exploring Four Square and Its Competitors

25:31 Using AI Tools for Product Development

27:29 Creating a Product Mockup and Marketing Strategy

28:37 The Impact of Generative UI on User Experience

32:21 Leveraging AI for Efficient Research and Insights

35:26 Finalising Product Details and Launch Strategy

41:40 Wrap Up

Keywords:

AI, marketing, product launch, demo, technology, collaboration, innovation, communication, tools, strategy