Should Managers be Used for Operational Tasks?

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Should Managers be Used for Operational Tasks?

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Summary

Do all managers in a technical area have to be technically excellent and perform operational tasks? Many people think so, but not Rose. Listen while she explains why managers and leaders need to understand, on an organizational level, what all staff members do and be able to identify the drivers that make staff productive. They should not be getting into the weeds of actually performing the operational tasks.

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