Service Entrance People cover art

Service Entrance People

Service Entrance People

By: Ben Schuman (Boomer) Pixie Montero
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About this listen

Have you ever worked in the service industry? Working somewhere that you say at least once per day "they don't pay me enough for this!"? A job you have to park way far away and come through a special door - the service entrance?This podcast is for you and by you (us)! The underpaid, under appreciated, gritty workers dealing with the Karen's and Florida Men on a daily basis. This podcast will regale with tales of the shocking the strange the scary and the HILARIOUS! And just maybe, we can open some eyes into the why's of why we do what we do. If you're just al little curious come on in!Twitter - @entranceserviceInstagram -@serviceentrancepeoplepodFacebook - @serviceentrancepeople© 2023 PB Living Productions Art Career Success Cooking Economics Food & Wine Social Sciences
Episodes
  • Episode 130 - You're Gonna Hate Me, But In My Defense .... I'm Terrible
    Feb 18 2026

    We're back! This week, Pixie has lost a tooth and is gutting through the show with aplomb and even manages to do a "scene" with Boomer about the guest who says "you're gonna hate me, but....". Plus, when is a "secret shopper" (or undercover cop) NOT actually a secret shopper (or undercover cop)? Also, we want to know what size you think that your favorite restaurant's kitchen is (providing that you have never seen it before). We want you to draw it, take a picture and email it to us at serviceentrancepeople@gmail.com. Make sure to tell us the name of the restaurant and the town it's in. The first handful of people who send us in drawings will get a special something mailed to them! (MERCH!!!)

    Rate (5 stars) and review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producerat patreon.com/serviceentrancepeople. Tune in to new episodes every other Thursday on your major podcast platforms.

    ¡Estamos de vuelta! Esta semana, Pixie ha perdido un diente y está destripando el programa con aplomo e incluso logra hacer una "escena" con Boomer sobre el invitado que dice "vas a odiarme, pero...". Además, ¿cuándo un "comprador secreto" (o policía encubierto) NO es realmente un comprador secreto (o policía encubierto)? Además, queremos saber qué tamaño crees que tiene la cocina de tu restaurante favorito (siempre que nunca la hayas visto antes). Queremos que lo dibujes, tomes una fotografía y nos la envíes por correo electrónico a serviceentrancepeople@gmail.com. Asegúrate de decirnos el nombre del restaurante y la ciudad en la que se encuentra. ¡Las primeras personas que nos envíen dibujos recibirán algo especial por correo! (¡¡¡MERCANZA!!!)

    Califiquen (5 estrellas) y dejen su reseña en la plataforma donde nos estén escuchando. Envíennos sus historias del sector servicios a serviceentrancepeople@gmail.com. Y conviértanse en productores en patreon.com/serviceentrancepeople. Escuchen nuevos episodios cada dos jueves en sus plataformas de podcast favoritas.

    Vratili smo se! Ove nedelje, Piksi je izgubio zub i sa aplombom prolazi kroz šou i čak uspeva da napravi „scenu“ sa Bumerom o gostu koji kaže „mrzećeš me, ali...“. Plus, kada „tajni kupac“ (ili tajni policajac) NIJE zapravo tajni kupac (ili tajni policajac)? Takođe, želimo da znamo koje veličine mislite da je kuhinja vašeg omiljenog restorana (pod uslovom da je nikada ranije niste videli). Želimo da ga nacrtate, uslikate i pošaljete nam e-poštom na serviceentrancepeople@gmail.com. Obavezno nam recite ime restorana i grad u kome se nalazi. Prva šačica ljudi koji nam pošalju crteže dobiće specijalno nešto poštom! (TRGOVAC!!!)

    Ocenite (5 zvezdica) i pregledajte na bilo kojoj platformi na kojoj slušate. Pošaljite nam svoje priče iz industrije:serviceentrancepeople@gmail.com. I postanite producent napatreon.com/serviceentrancepeople. Gledajte nove epizode ​​svakog drugog četvrtka na vašim glavnim podcast platformama.

    Check out our sponsor Dragon Roast Coffee! Use promo code SERVICEENTRANCEPEOPLE for 15% off your orders!

    ⁠⁠Dragon Roast Coffee⁠⁠

    ⁠https://snwbl.io/snibbs/SERVICEENTRANCEPEOPLE⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠patreon.com/serviceentrancepeople⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    We are proud brand ambassadors for Dragon Roast Coffee. Use code SERVICEENTRANCEPEOPLE for 15% off your orders!

    https://dragonroast.coffee

    Snibbs non-slip work shoes! Use this link https://snwbl.io/snibbs/SERVICEENTRANCEPEOPLE


    patreon.com/serviceentrancepeople
    https://www.paypal.me/Serviceentrancepeeps

    Show More Show Less
    1 hr and 5 mins
  • Episode 129 – It’s A New Year, Don’t Fuck It Up
    Jan 17 2026

    Pixie’s into the bubbles this week!! And we’ve got stories from TikTok tipping broken down thanks to (@theycallme_blue), but Boomer completely forgets how to math. We get a sort of “Pixie Positive” from (@misskaitlynmcgowan) who gives us a “Love/Hate” list of restaurant happenings for the new year that we reflect on. And (@macmillerrrr) has just a flat “don’t do this stuff” list. Plus, we ATTEMPT to promote an awesome series of books from Dr. Angelo Markantonakis, the CEO of Next-Step Leadership. www.Next-stepleadership.com. We did not do a great job….

    Rate (5 stars) and review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeople. Tune in to new episodes every other Thursday on your major podcast platforms.

    Boomer y Pixie regresan con historias sobre las propinas en TikTok, explicadas gracias a (@theycallme_blue), pero Boomer se olvida por completo de cómo hacer cálculos. También tenemos un segmento de "Pixie Positiva" con (@misskaitlynmcgowan), quien nos comparte una lista de cosas que le gustan y le disgustan de los restaurantes para el nuevo año, sobre las que reflexionamos. Y (@macmillerrrr) nos trae una lista de cosas que simplemente "no se deben hacer". Además, INTENTAMOS promocionar una fantástica serie de libros del Dr. Angelo Markantonakis, director ejecutivo de Next-Step Leadership. www.Next-stepleadership.com. No lo hicimos muy bien...

    Califiquen (5 estrellas) y dejen su reseña en la plataforma donde nos estén escuchando. Envíennos sus historias del sector servicios a serviceentrancepeople@gmail.com. Y conviértanse en productores en patreon.com/serviceentrancepeople. Escuchen nuevos episodios cada dos jueves en sus plataformas de podcast favoritas.

    Check out our sponsor Dragon Roast Coffee! Use promo code SERVICEENTRANCEPEOPLE for 15% off your orders!

    ⁠Dragon Roast Coffee⁠

    https://snwbl.io/snibbs/SERVICEENTRANCEPEOPLE

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠patreon.com/serviceentrancepeople⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Paypal.me/serviceentrancepeeps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠serviceentrancepeople@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    Apple podcast:

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/service-entrance-people/id1648017353⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    Spotify:

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/7KoWmcXnPaB1Nw9REmuzR0?si=WBarb-R6QTyy9suoWOhNpQ&utm_source=copy-link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    We are proud brand ambassadors for Dragon Roast Coffee. Use code SERVICEENTRANCEPEOPLE for 15% off your orders!

    https://dragonroast.coffee

    Snibbs non-slip work shoes! Use this link https://snwbl.io/snibbs/SERVICEENTRANCEPEOPLE


    patreon.com/serviceentrancepeople
    https://www.paypal.me/Serviceentrancepeeps

    Show More Show Less
    1 hr and 33 mins
  • Episode 128 – Did You Miss Us (…again?)
    Dec 30 2025

    Boomer and Pixie are back with stories from TikTok Gina (@whatsthatmeen), Leauna (@ludaaa1), and Samantha (@miss_samantha_b). We’ll explore tipping in Jesus Bucks (seriously), why it pays to have a good manager, and Pixie tells an out-of-this-world story of cruise ships and buttholes (seriously).

    Rate (5 stars) and review on whatever platform you are listening on. Send us your industry stories: serviceentrancepeople@gmail.com. And become a producer at patreon.com/serviceentrancepeople. Tune in to new episodes every other Thursday on your major podcast platforms.

    Boomer y Pixie regresan con historias de TikTok de Gina (@whatsthatmeen), Leauna (@ludaaa1) y Samantha (@miss_samantha_b). Hablaremos sobre dar propinas con billetes con la imagen de Jesús (en serio), por qué es importante tener un buen gerente, y Pixie nos contará una historia increíble sobre cruceros y traseros (en serio).

    Califiquen (5 estrellas) y dejen su reseña en la plataforma donde nos estén escuchando. Envíennos sus historias del sector servicios a serviceentrancepeople@gmail.com. Y conviértanse en productores en patreon.com/serviceentrancepeople. Escuchen nuevos episodios cada dos jueves en sus plataformas de podcast favoritas.

    Bumer i Piksi su se vratili sa pričama iz TikTok-a Gina (@vhatsthatmeen), Leauna (@ludaaa1) i Samantha (@miss_samantha_b). Istražićemo davanje bakšiša u Jesus Bucks-u (ozbiljno), zašto se isplati imati dobrog menadžera, a Piksi priča nesvakidašnju priču o brodovima za krstarenje i dupcima (ozbiljno).

    Ocenite (5 zvezdica) i pregledajte na bilo kojoj platformi na kojoj slušate. Pošaljite nam svoje priče iz industrije: serviceentrancepeople@gmail.com. I postanite producent na patreon.com/serviceentrancepeople. Gledajte nove epizode ​​svakog drugog četvrtka na vašim glavnim podcast platformama.

    Check out our sponsor Dragon Roast Coffee! Use promo code SERVICEENTRANCEPEOPLE for 15% off your orders!

    ⁠Dragon Roast Coffee⁠

    https://snwbl.io/snibbs/SERVICEENTRANCEPEOPLE

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠patreon.com/serviceentrancepeople⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Paypal.me/serviceentrancepeeps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠serviceentrancepeople@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    Apple podcast:

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/service-entrance-people/id1648017353⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    Spotify:

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/7KoWmcXnPaB1Nw9REmuzR0?si=WBarb-R6QTyy9suoWOhNpQ&utm_source=copy-link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    We are proud brand ambassadors for Dragon Roast Coffee. Use code SERVICEENTRANCEPEOPLE for 15% off your orders!

    https://dragonroast.coffee

    Snibbs non-slip work shoes! Use this link https://snwbl.io/snibbs/SERVICEENTRANCEPEOPLE


    patreon.com/serviceentrancepeople
    https://www.paypal.me/Serviceentrancepeeps

    Show More Show Less
    1 hr and 19 mins
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