In this episode of the Secret Experts Podcast, host Rafael sits down with 80-year-old hospitality legend Bill Hansen, founder of Bill Hansen Catering. Bill shares his incredible 46-year journey in the business world, starting from his days as a Navy officer running an officers club to going bankrupt in his first entrepreneurial venture. He eventually found his footing in Miami, operating a downtown luncheon club and later discovering a premier wedding mansion in Coconut Grove.

🔗 Connect with Bill Hansen:

• LinkedIn: Bill Hansen

Hashtags

#BillHansen #CateringBusiness #HospitalityIndustry #WeddingVenue #Entrepreneurship #MiamiBusiness #PlatingUpProfits #SecretExpertsPodcast #Leadership #BusinessMentorship

In this episode of the Secret Experts Podcast, host Rafael sits down with Richard Leak, an educator, coach, and neuro-inclusive diversity expert. Over the last 15 years, Richard has worked with between 1,000 and 5,000 students in the UK education system to help them overcome barriers to success. Richard unpacks why the traditional "Victorian" hierarchy of working and learning is completely outdated and why removing structural barriers for neurodivergent individuals, such as those with autism and ADHD, can supercharge a business

🔗 Connect with Richard Leak:

• LinkedIn: Richard Leak

Hashtags

#RichardLeak #Neurodiversity #InclusiveLeadership #AutismAwareness #ADHD #FutureOfWork #SecretExpertsPodcast #DEI #WorkplaceCulture

In this episode of the Secret Experts Podcast, host Ryan sits down with Dr. Vishal Tiwari, a third-generation physician and Senior Vice President of Medical Affairs. Dr. Tiwari shares his inspiring journey, which began in Agra, India, fulfilling his grandfather's dream of him becoming a doctor. After moving to the US in 2000, Dr. Tiwari expanded his focus from individual patient care to systemic healthcare leadership after witnessing the devastating effects of physician burnout and suicide.

Dr. Tiwari explains how earning a Master's in Healthcare Administration from Dartmouth College completely shifted his leadership mindset. He dives into the operational strategies required to build high-performing hospital systems, the critical role of AI in reducing doctor documentation, and the importance of cross-departmental communication. Plus, Dr. Tiwari gives Ryan some personal medical insight on how anxiety directly impacts hypertension.

Connect with Dr. Vishal Tiwari:

• LinkedIn: Vishal Tiwari

Hashtags

#HealthcareLeadership #DrVishalTiwari #HealthcareAdministration #MedicalAI #PhysicianBurnout #SecretExpertsPodcast #HospitalManagement #HealthTech #Hypertension

In this episode of the Secret Experts Podcast, host Ryan sits down with Zuhri Yusof, the CEO of Contigo Mobility. Zuhri shares his incredible journey of leaving a comfortable executive role at a Big Four automotive firm to build a global electromobility startup from the ground up.

Zuhri reveals the real motivation behind Contigo Mobility: seeing delivery riders in places like Dubai and Indonesia struggle with the crushing costs of owning and maintaining petrol motorcycles. By providing a fully integrated ecosystem including EV fleets, ride-sharing (Komoto), delivery platforms (Komogo), and AI software (Como AI) Contigo helps these essential workers save up to two-thirds of their daily costs. Zuhri also discusses the extreme challenges of scaling a company rapidly and drops exclusive news about their latest expansion into the Philippines.

Connect with Zuhri Yusof:

• LinkedIn: Zuhri Yusof

Hashtags

#ZuhriYusof #ContigoMobility #Electromobility #EVs #GigEconomy #SecretExpertsPodcast #MobilitySolutions #ElectricVehicles #StartupFounder #BusinessGrowth

In this episode of the Secret Experts Podcast, host Ryan sits down with Adrian Norman, the founder of the London-based tech startup Uniteverse. Adrian discusses how his challenging youth inspired him to ensure that everyone, especially women, minorities, and the 25% of the UK and European population with impairments, has access to safe and enjoyable days and nights out.

Uniteverse uses a powerful dual approach: a B2B SaaS platform that aggregates and classifies social media mentions for venues, and a mobile app that acts as a personalized discovery engine for consumers. Adrian explains how replacing outdated surveys with real-time big data helps city operators identify safety hotspots, improve accessibility, and eliminate corporate tokenism to truly understand what people want.

Connect with Adrian Norman:

• Website: UniteVerse

Hashtags

#NightTimeEconomy #UniteVerse #AdrianNorman #TechStartup #Accessibility #Safety #DataAnalytics #SecretExpertsPodcast #LondonStartups #EventTech

In this episode of the Secret Experts Podcast, host Ryan is joined by Dr. Francisco J. Quevedo, a seasoned consultant, third-degree karate black belt, and the Executive Director of the Center for Marketing Advantage (CM3A) at Rutgers University. With over 40 years of business and consulting experience, Dr. Quevedo breaks down the fatal flaws in modern marketing and explains why the best brands focus on delivering promises rather than arguing with their customers.

Dr. Quevedo also dives into his passion for "experiential learning," a system that allows university students to act as real-world consultants for active businesses, non-profits, and government agencies. He shares his top advice for aspiring entrepreneurs and explains the one universal principle that drives global business.

🔗 Connect with Dr. Francisco J. Quevedo:

• LinkedIn : Francisco J. Quevedo

Hashtags

#MarketingStrategy #BrandManagement #DrFranciscoQuevedo #CM3ARutgers #ExperientialLearning #ConsumerBehavior #Entrepreneurship #SecretExpertsPodcast #BusinessStrategy

In this episode of the Secret Experts Podcast, we sit down with Ash Azhagesh, a computer science post-grad who is actively building startups that predict human behavior and optimize task allocation. Ash realized years ago that Artificial General Intelligence (AGI) would be humanity's single greatest invention, rendering all other discoveries irrelevant by comparison.

Now, he is tackling our daily "cognitive overhead" by developing a program that analyzes biological data from wearable technology like heart rate, sleep cycles, and breathing patterns to deduce your exact energy levels. Instead of relying on static calendars, his software tells you whether your brain is primed for deep cognitive work or if you should just do the laundry.

🔗 Connect with Ash:

• Website: https://www.lambdatheultimate.com/

Hashtags

#AshAzhagesh #ArtificialIntelligence #AGI #WearableTech #ComputerScience #MachineLearning #SecretExpertsPodcast #TaskManagement #TechStartup #LambdaTheUltimate

The Secret Experts Podcast, host Rafael sits down with Carlos Linares, an operations and supply chain expert with 25 years of experience managing large scale service businesses. Previously leading service operations for Sodexo in North America, overseeing $11 billion in revenue and over 100,000 employees. Carlos is now building ThirdWish Food Services, a company leveraging AI to help operators execute flawlessly from contracting to day-to-day service.

Carlos breaks down why the best strategies must be co designed with frontline workers, why execution is where companies truly win or lose, and how AI is poised to revolutionize the food service industry through contract risk management, site mobilization, and real-time coaching for employees.

🔗 Connect with Carlos Linares:

• LinkedIn: Carlos Linares

Hashtags

#CarlosLinares #ThirdWishFoodServices #OperationsManagement #FoodServiceIndustry #BusinessStrategy #AIinBusiness #SecretExpertsPodcast #Leadership #FrontlineWorkers #ChangeManagement