Ebere Cecilia Jonathan explains why she believes that user experience is much more than just the way you deliver your content on your website. Ebere says: “Focus on the user experience. This has always been my advice, but with the change in user search behaviour and the introduction of AI, it is even more important now.” Why is user experience even more important in the age of AI? “Before now, we looked at what keyword had the highest volume, because that showed what users were searching for. Then, we tried to write content for that keyword and track our ranking for that keyword. This is how SEO operated in the past, and that made sense. With AI, however, it's possible for you to rank for that keyword without getting any conversions. You're ranking on the first page, but you might not even be getting any impressions. We have AI overviews, we have ‘from sources across the web’, and every day there's a new product coming from Google.

For Ashley Segura, you should be revisiting the way you think about your content and how your content is designed to meet the needs of your users through their entire journey. Ashley says: “Stop building content for ranking purposes and start thinking about content as assets for every stage of the user journey. By doing that, you’re going to build trust, address their questions, supply helpful information, and bring the user through the entire journey, to eventually convert them.”

According to Sanja Markovic, user experience is now an essential part of modern SEO. Sanja says: “Integrate SEO and UX to build content strategies for real people.” Is it not necessary to think about algorithms or bots crawling your site? “Technical SEO is, of course, an essential aspect. However, especially nowadays, with all this noise about AI, we're forgetting that content is still king, and we still need to create content for real people and not search engines. Creating content for real people is the baseline for building your authority on the internet. If you create content that is only focussed on search engines, who is going to read it? Who is going to share it? You need to focus on understanding what users need in order to create content for real people that people will actually read, like, engage with, and share. That is the basics for building authority nowadays.”