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Running Restaurants

Running Restaurants

By: RunningRestaurants.com
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Running a restaurant is one of the most exhilarating yet challenging ventures out there. Every day, passionate restaurateurs pour their hearts into delivering dining experiences that both excite customers & simultaneously drive profits to the bottom line. But how can restaurants do both even better?

Welcome to Running Restaurants, the podcast exploring actionable tips, valuable resources, and interesting insights every restaurant owner can easily implement in their own businesses. Whether you want your food venture to be more profitable, renowned, or enticing to many, we discuss every single strategy that could make your goals a reality.

Tune in to insightful discussions with restaurant industry experts, business gurus, and food professionals about what it takes to bring your venture to the next level. Whether you are running a casual dining, quick service, table service, fine dining, or food bar, this podcast offers everything you need to hone the way you run your restaurant.

Find out how to better market your place, increase your audience reach, and eventually turn your brand into a go-to or household name. Understand how to leverage the immense power of social media for your promotional campaigns in today’s ever-increasing digital world. Learn the best customer service strategies to keep everyone satisfied and longing for more. Discover how to develop your menu, keep it fresh and interesting, and make it suitable for a wide range of diets and food preferences.

This podcast also explores the complex business aspects behind the scenes that require your utmost attention. Learn how to hire and maintain the most talented individuals, decrease food waste, eliminate internal theft, and comply with all legal matters to keep your restaurant up and running. Become more knowledgeable about finances and accounting, going in-depth about keeping restaurants highly profitable. Understand how to strike the perfect balance between good food and good revenue.

This show provides solutions to the biggest and most common problems encountered by many in the restaurant industry. This is your chance to finally address low-profit margins, high food costs, and labor challenges. This is your opportunity to improve your business management tactics, staff training methods, and overall workplace culture. And of course, this is the best place to answer your technology and marketing questions, giving you a better edge in navigating the competition in this digital age.

Hosting the podcast is Jaime Oikle, owner of the restaurant content provider Running Restaurants. Through this online website and its sister platforms, he is able to deliver valuable resources and the latest news to help restaurant owners constantly deliver outstanding local dining experiences for more than 25 years. His website contains more than 1200 articles and 75 hours of seminar or webinar sessions.

Jaime’s reason for being is to help restaurant owners succeed and thrive. He is deeply passionate about providing as many resources as possible to guide them toward business success. Jaime leads every podcast episode with the goal of extracting the most helpful information and tips that prove useful in building and maintaining a well-rounded and efficient food venture.

Whatever kind of restaurant you are running, equip yourself with the right knowledge to keep it up and running, as well as ensure its straight path towards success. Discover the latest, dive deep into the complexities, and win big in this difficult yet rewarding industry. And if some obstacles and hurdles hinder you from achieving the restaurant of your dreams, let Jaime reveal what you must do to get rid of the problems along your path. The biz is fun, yet far from easy, and this is the podcast to support and help you out!

Listen to Running Restaurants at www.runningrestaurants.com.

Copyright 2026 | All rights reserved Economics
Episodes
  • The New Era of Restaurant Marketing Is Built on Hospitality, AI, and Guest Data

    The New Era of Restaurant Marketing Is Built on Hospitality, AI, and Guest Data
    Jul 14 2026

    Guest Brett Linkletter, CEO of Dishio speaks with RunningRestaurants.com founder Jaime Oikle about how AI and data-driven marketing are transforming the restaurant industry. Brett explains how restaurants can prove marketing ROI using Google and Meta advertising, collect first-party customer data through QR codes, and leverage automation for personalized outreach. He also discusses Dishio's upcoming reservation platform, hyper-personalization through AI, and future innovations like dynamic pricing and AR menus. Brett emphasizes that despite technological advances, genuine hospitality must remain at the core of the restaurant experience.


    Episode Highlights include:


    - Challenges in demonstrating return on investment (ROI) from restaurant marketing spend.

    - Comparison of advertising platforms: Google vs. Meta (Facebook/Instagram) for customer acquisition and retention.

    - Importance of collecting first-party customer data through digital tools.

    - Effective marketing tactics for tracking ROI in restaurants.

    - Use of AI for personalized ad campaigns based on customer behavior.

    - Strategies for capturing customer information during in-person visits.

    - The role of automation in marketing and customer engagement.

    - Future trends in restaurant technology, including hyper-personalization and dynamic pricing.

    - Insights on the importance of hospitality in the restaurant industry.

    - Advice for independent restaurants on starting marketing efforts with limited budgets.


    For more: https://get.dish.io/ and https://www.runningrestaurants.com/


    https://restaurant.mysamcart.com/products/

    Sponsor Link: https://www.theleasecoach.com
    Show More Show Less
    1 hr and 4 mins
  • How a Mutiny Transformed My Leadership With Geoffrey Toffetti

    How a Mutiny Transformed My Leadership With Geoffrey Toffetti
    Jun 29 2026

    RR host Jaime Oikle sits down with Geoffrey Toffetti, CEO of Frontline Performance Group, to explore seven impactful quotes shaping his leadership philosophy. Jeffrey shares insights from his career in hospitality, discussing themes of loyalty, commitment, trust, and long-term thinking. He reflects on early career struggles, including a team mutiny that transformed his leadership approach. The conversation also highlights how AI is revolutionizing hospitality through personalized staff coaching and data-driven insights. Geoffrey emphasizes people-first leadership, goal setting, and building trust as cornerstones of effective management in a global, fast-evolving industry. Learn more at https://frontlinepg.com/ and https://www.runningrestaurants.com/


    Key highlights include:


    - The importance of loyalty and team cohesion in leadership.

    - Goal setting and its role in achieving success and direction.

    - Integration of technology and AI in enhancing service and sales in hospitality.

    - The significance of trust and relationship-building in leadership.

    - The impact of personal experiences and early career challenges on leadership development.

    - The role of empathy and self-reflection in effective leadership.

    - Long-term thinking versus short-term gains in business decisions.

    - Strategies for attracting and retaining talent in the hospitality industry.

    - And more...


    - https://frontlinepg.com/

    - https://www.runningrestaurants.com/


    https://restaurant.mysamcart.com/products/

    Sponsor Link: https://www.RestaurantFormula.com
    Show More Show Less
    46 mins
  • AI, Ordering, and Customer Relationships: Tips for Restaurant Operators

    AI, Ordering, and Customer Relationships: Tips for Restaurant Operators
    Jun 11 2026

    Running Restaurants Founder Jaime Oikle speaks with Stephen Klein, co-founder and CEO of Saivory, about how AI is transforming the restaurant industry. Stephen explains how Saivory helps restaurants reduce reliance on costly third-party platforms like DoorDash by improving first-party ordering experiences through natural language AI prompts. The conversation covers the importance of owning customer data, personalized marketing, AI-driven smart landing pages, and an agent AI platform that delivers real-time marketing recommendations. Stephen also discusses the shifting customer discovery landscape and the need for restaurants to future-proof their digital presence.


    They hit on...

    - The impact of artificial intelligence (AI) on the restaurant industry.

    - Challenges faced by restaurants with third-party ordering platforms.

    - The significance of first-party data for customer loyalty and marketing.

    - Simplifying the ordering process through AI and natural language prompts.

    - The evolution of customer discovery and search behavior influenced by AI.

    - Strategies for restaurants to optimize their digital presence and marketing.

    - The importance of personalized marketing based on customer data.

    - The role of smart landing pages in improving conversion rates.

    - Opportunities for integrated marketing platforms in the restaurant tech space.

    - The future of AI in enhancing restaurant operations and customer experiences.


    Find out more at https://saivory.com/ and https://www.runningrestaurants.com/


    https://restaurant.mysamcart.com/products/

    Sponsor Link: https://servicewithstyle.com/runningrestaurants
    Show More Show Less
    27 mins
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