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Restaurant Rockstars Podcast

Restaurant Rockstars Podcast

By: Roger Beaudoin
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Tips, tools & resources to help restaurant owners and managers Rock Their Restaurant! Engaging conversations with industry leaders and fellow restaurateurs.All rights reserved Economics
Episodes
  • 496. The Restaurant Hospitality Formula That Keeps Guests Coming Back - Brian Toll

    496. The Restaurant Hospitality Formula That Keeps Guests Coming Back - Brian Toll
    Jul 9 2026
    What keeps guests coming back again and again? In this episode, Roger sits down with Brian Toll, co-founder of h.wood Group, to discuss the leadership, culture, and hospitality strategies behind one of the industry's fastest-growing restaurant groups. You'll learn: Why "wow" experiences create loyal guests How to hire and retain exceptional employees The leadership habits that build winning restaurant cultures The KPIs every operator should monitor Creative ways to increase traffic on slower nights Lessons learned from growing multiple successful restaurant concepts Learn more about h.wood Group: https://www.hwoodgroup.com Thanks to Our Sponsors Owner.com helps restaurants increase direct online orders with automated marketing campaigns and a branded mobile app. 👉 https://www.owner.com/rockstars Smithfield Culinary helps restaurants save time and labor while serving premium-quality proteins guests love. 👉 https://www.smithfieldselect.com Join the Restaurant Rockstars Academy Ready to build a more profitable restaurant? 👉 https://restaurantrockstars.com/joinacademy
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    39 mins
  • 495. Restaurant General Manager Secrets with Andrew Roy | Leadership, Labor & Profit

    495. Restaurant General Manager Secrets with Andrew Roy | Leadership, Labor & Profit
    Jul 5 2026
    What separates an average restaurant manager from a truly great general manager? In this episode, Roger sits down with Andrew Roy, General Manager of Mahogany Prime Steakhouse, to discuss the leadership habits, systems, and financial discipline that drive successful restaurants. From hiring and accountability to labor management, guest recovery, online reviews, inventory, prime cost, and profitability, Andrew shares practical strategies every restaurant owner, operator, and GM can put to work immediately. Whether you're leading one restaurant or a growing team, this episode is packed with real-world advice to help you build stronger people, deliver better hospitality, and run a more profitable operation. ▶️ Watch now: https://restaurantrockstars.com/audio/495-restaurant-general-manager-secrets/ 👉 Want to build a more profitable restaurant? Join the Restaurant Rockstars Academy for proven systems, practical training, and expert coaching: https://restaurantrockstars.com/joinacademy Thank You to our Sponsors: ⭐️ Smithfield Culinary serves up perfect proteins for every dish and every daypart like Smithfield’s new ready to eat select bacon, Its premium, ready to cook bacon that will elevate your menu and your bottom line. Smithfield Select saves you time, labor and back of house costs all while satisfying your guests. When you partner with Smithfield, you serve what you love and your guests will love what you serve. To order or more information go to: https://www.smithfieldselect.com ⭐️ Owner.com: Owner.com runs automated marketing campaigns for your restaurant that send personalized offers, order reminders, promotions, and new menu announcements automatically to your guests. So your marketing works for you every single day.And here’s the real power move: Owner.com gives your restaurant your own branded app. Go to https://www.owner.com/rockstars
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    33 mins
  • 494. Restaurant Growth Strategies: How to Grow Sales Without Lowering Prices - Mike Montagano,

    494. Restaurant Growth Strategies: How to Grow Sales Without Lowering Prices - Mike Montagano,
    Jun 27 2026
    If you're looking for restaurant growth strategies that increase sales without relying on constant discounts, this episode is for you. Roger sits down with Dog Haus CEO Mike Montagano to discuss how one of the industry's fastest-growing brands is building customer loyalty, protecting margins, and growing sales through memorable guest experiences, smart marketing, AI, menu innovation, and operational excellence. In this episode, you'll learn: • Why competing on price is a losing strategy • How loyalty programs drive repeat business • Restaurant marketing ideas that keep your brand relevant • How AI is improving restaurant operations • Why a strong bar program can become a major profit center • Menu engineering strategies that improve profitability • The KPIs every restaurant owner should monitor • How to create an experience that keeps guests coming back Whether you operate a single independent restaurant or a growing restaurant group, you'll walk away with practical ideas you can implement immediately to grow sales and protect your profits. 👇 Take the FREE Restaurant Menu Makeover Challenge! https://restaurantrockstars.com/the-5-day-menu-margin-makeover-challenge/ Thanks to our Sponsors ⭐️ Owner.com: Owner.com runs automated marketing campaigns for your restaurant that send personalized offers, order reminders, promotions, and new menu announcements automatically to your guests. So your marketing works for you every single day.And here’s the real power move: Owner.com gives your restaurant your own branded app. Go to https://www.owner.com/rockstars ⭐️ Smithfield Culinary serves up perfect proteins for every dish and every daypart like Smithfield’s new ready to eat select bacon, Its premium, ready to cook bacon that will elevate your menu and your bottom line. Smithfield Select saves you time, labor and back of house costs all while satisfying your guests. When you partner with Smithfield, you serve what you love and your guests will love what you serve. To order or more information. Go to: https://www.smithfieldselect.com 🎙️ Subscribe for new Restaurant Rockstars episodes every week featuring proven strategies to increase restaurant sales, improve profitability, build stronger teams, and create exceptional guest experiences.
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    34 mins
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