• Using the RF-SMART Knowledge Base ft. Tuff Stuff Fitness
    Dec 16 2021

    Tuff Stuff Fitness chose to implement NetSuite and RF-SMART earlier this year to support their growing distribution and manufacturing business. As their implementation has progressed, they have been able to leverage the RF-SMART Knowledge Base to answer questions as they arise. For this reason, the Tuff Stuff team has been able to maintain their spot as a market leader in the fitness industry.

    What You'll Learn:

    • Why Tuff Stuff chose NetSuite and RF-SMART

    • How they use the Knowledge Base to answer questions

    • A step-by-step example of how James was able to solve an inventory problem in 45 seconds

    Additional Resources:

    Listen to Episode: Counting Best Practices

    Watch the Webinar: Best Practices for Physical Inventory

    Visit the Knowledge Base (for current RF-SMART NetSuite customers only): Knowledge Base

    Who You'll Hear:

    James Newell, System Administrator, Tuff Stuff Fitness

    Sarah Archer, Podcast & Digital Media Host, RF-SMART

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    11 mins
  • How One Non-Profit Fulfills Their Mission Through Optimized Inventory Management ft. Every Meal
    Dec 7 2023

    For Every Meal, supply chain isn’t just a part of their business – it’s the way they fulfill their mission to provide food to kids in their area. Partnering with NetSuite and RF-SMART, they have optimized their supply chain operations with the use of mobile barcode scanning. In this episode, they share how they utilize RF-SMART to streamline their warehousing and provide a better experience for their community partners.

    What You’ll Learn:

    • Ways Every Meal utilizes RF-SMART in their warehouse
    • Why they use technology to help fulfill their mission
    • How they leveraged RF-SMART to navigate the increased order demand during COVID

    Additional Resources:

    Support Every Meal: Donate or Volunteer

    Learn more about RF-SMART inventory management: RF-SMART Website

    Who You'll Hear:

    Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART

    Nicole Price, Senior Technical Project Manager @ Every Meal

    Nate Youngblood, Vice President @ Every Meal

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    20 mins
  • NetSuite Stock Count Planning
    Dec 16 2020

    Yes, we're talking about counting again. In our final episode of season one, we talk about RF-SMART functionality that streamline your counting processes. Once you create your plans, simply set it and forget it. Gone are the days of scheduling counts...and the best part is that it's free!

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    37 mins
  • Partnering with the Supply Chain Experts from Receiving to Shipping ft. Green Rabbit
    Oct 31 2023

    RF-SMART customer Green Rabbit is a big believer in improving inventory control with technology. As their business has grown, they have leveraged RF-SMART as both a software provider and business partner. In this episode, they share how they continue to lean on the RF-SMART product and support teams to level up their shipping process.

    What You’ll Learn:

    • How Green Rabbit and RF-SMART partnered together with warehouse checkups
    • The benefits of leveraging RF-SMART’s industry expertise
    • How Green Rabbit has optimized their fulfillments with RF-SMART Shipping

    Additional Resources:

    Check out Green Rabbit: Green Rabbit Website

    Learn about RF-SMART Shipping: Fast, Configurable, Easy-To-Use

    Read the Green Rabbit case study: Customer Story

    Who You'll Hear:

    Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART

    Kevin Gaul, RF-SMART Shipping Product Manager @ RF-SMART

    Gary Cifatte, Chief Technology Officer @ Green Rabbit

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    18 mins
  • How to Increase Employee Engagement with Philanthropy
    Dec 3 2021

    In this episode, we’ll talk about RF-SMART’s philanthropy goals and how we work together with our customers to make an impact in our world. Adding a philanthropy goal that aligns with our mission has increased employee engagement and lead to stronger, more connected teams. Learn how you can apply these practices to your own business, as well as tips for getting buy in from your team members and leadership.

    What You'll Learn:

    • RF-SMART’s philanthropy goals and how they impact our mission to transform customers and change lives.
    • How you can partner with RF-SMART to fight hunger in your community
    • Ways that adding a philanthropy goal to your organization can increase employee engagement and encourage team building

    Additional Resources:

    Listen to Episode: RF-SMART Team Members Share How their Lives Have Been Changed

    Listen to Episode: Creating a Value Culture for your Business

    Read the Blog: Philanthropy at RF-SMART

    Want to get involved? Check out our current career openings: www.rfsmart.com/careers

    Who You'll Hear:

    Pete Pennella, VP of Human Resources, RF-SMART

    Rachel Pugliese, Health & Wellness Coordinator, RF-SMART

    Sarah Archer, Podcast & Digital Media Host, RF-SMART

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    21 mins
  • The Components of Great Customer Service ft. Kitchen Cabinet Distributors
    Dec 2 2020

    For Kitchen Cabinet Distributors, great customer service is a full-company initiative - and it's paid off. Using techniques like Six Sigma, Lean Manufacturing, and cloud technology, KCD is taking big steps to ensure that their product is delivered accurately and on time.

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    32 mins
  • Proving the ROI of your Technology ft. PetShop.co.uk
    Nov 11 2020

    RF-SMART customer PetShop.co.uk needed an ERP and WMS solution that would give them visibility into their processes. Adding technology to your warehouse can be a big investment...how can you prove the ROI of your investment? Founder of eCommerce retailer PetShop.co.uk, Adam Taylor, joins us to give insights on how using NetSuite and RF-SMART's reporting tools has helped PetShop prove ROI and create incentive programs for their employees.

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    31 mins
  • Optimizing Fulfillment: Advanced Picking and RF-SMART Shipping ft. Crispi US
    Sep 29 2023

    Order fulfillment is an area where many customers find the most bottlenecks in their supply chain. For RF-SMART customer Crispi US, identifying and addressing inefficiencies was vital for their growth. In this episode, they share how RF-SMART helped them minimize errors, decrease picking times, and ship orders with greater speed and accuracy.

    What You’ll Learn:

    • How Crispi US is navigating both eCommerce and vendor orders with RF-SMART's advanced picking functionality

    • The benefits of leveraging RF-SMART Shipping’s EDI connector

    • How RF-SMART continues to partner with the Crispi US team

    Additional Resources:

    Check out Crispi US products: Crispi US Website

    Learn about RF-SMART's advanced picking functionality: Pick Manager

    Read the Crispi US case study: Customer Story

    Who You'll Hear:

    Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMART

    McKinley Card, Warehouse Manager & System Administrator @ Crispi US

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    14 mins