Preventing Costly Claims: Key Harassment & Discrimination Compliance Tips for Restaurants
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Preventing Costly Claims: Key Harassment & Discrimination Compliance Tips for Restaurants
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In this episode of Ask CRA on the Confidential Bulletin, Jackie Gutierrez of the California Restaurant Association is joined by legal experts Bruno Katz and John Guarino from Wilson Elser to break down one of the most critical risk areas facing restaurants today: harassment and discrimination claims in the workplace.
They share practical guidance on how claims develop, why documentation is essential, how to respond to complaints, and what employers often get wrong when managing sensitive workplace issues. The conversation covers California’s protected categories, retaliation risks, training requirements, and how to build stronger policies to prevent costly legal exposure.
Whether you’re an operator, manager, or HR lead, this episode offers steps to protect your team, culture, and business.
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