In this CES edition, host Nadja Atwal sits down with Dr. Muhammad Ali Khan to discuss the global launch of ChatQLM, a revolutionary quantum computing platform that aims to democratize access to quantum and supercomputing power. As CEO of SuperQ Quantum and its parent company Staque, Dr. Khan explains how this new app bridges the complex worlds of AI, quantum, and supercomputing—all through a familiar chat interface.

Key Discussion Points:

• The Launch of ChatQLM: Designed as a ChatGPT-style interface for quantum computing, ChatQLM allows users to access supercomputing power without needing a PhD or deep technical background.
• Beyond Generative AI: Unlike ChatGPT, ChatQLM tackles quantitative decision-making, offering precise, data-driven answers using optimization solvers, GPUs, and quantum hardware.
• From Enterprise to Consumer: Dr. Khan shares the journey of building enterprise-grade quantum tools for researchers—and the technical challenges in transitioning them into user-friendly mobile apps.
• Why CES Matters: The product debuted at CES to maximize hands-on exposure and user feedback. The app is available for free with a generous free tier to ensure broad accessibility.
• Vision and Impact: With operations spanning Canada, the US, and the UAE, Dr. Khan's mission is clear: to put the power of quantum computing into as many hands as possible, empowering everyone from investors to researchers to optimize decisions with unprecedented precision.

Takeaways:

Dr. Khan’s vision isn’t just technological—it’s philosophical. He’s redefining what it means to access power, removing the financial and intellectual gatekeeping traditionally associated with quantum systems. By making quantum computing as intuitive as a chat interface, ChatQLM opens doors for small startups, independent researchers, and everyday professionals to make smarter decisions backed by cutting-edge computing.

Closing Thoughts:

This explores the next frontier of tech, Dr. Khan’s work at SuperQ Quantum proves that true innovation lies in accessibility, precision, and courage. The future of computing might just start with a simple question—and ChatQLM has the answers.

In this episode, we sit down with Ried Floco, President and Director of TechForce Robotics, a hospitality technology and asset acquisition company. As Chief Growth Officer and leader of CES standout innovations like the Beverage Bot and Transport Bot, Floco breaks down how his team is reshaping hotel operations using AI-driven service robotics built entirely in the U.S.

Key Discussion Points:

From replacing labor-intensive hotel tasks like trash and linen hauling to deploying autonomous luggage delivery and on-demand drink service, Ried shares how TechForce Robotics' robots are solving real problems in hospitality. He discusses his decades-long career in hotel operations and tech development, and why he believes robots shouldn’t just reduce costs—but enhance the lives of service workers. CES attendees experience live demos of TIM-E (autonomous transport) and BIM-E (beverage service bot), which are already active in TechForce Robotics own properties. He also addresses how TechForce Robotics is handling privacy concerns with U.S.-based, facility-specific servers, and why his team prioritizes both guest experience and operational efficiency.

Takeaways:

TechForce Robotics isn’t trying to replace workers—they’re offloading the hardest, most physically demanding jobs so staff can focus on higher-value tasks. The result? Happier workers, better guest experiences, and more efficient hotel operations. Ried’s approach is rooted in real-world hospitality pain points, not flashy tech trends, and his robots are already making a difference on the ground.

Closing Thoughts:

With Beverage Bots pouring drinks every 3 seconds and TIM-E hauling linens 24/7, TechForce Robotics' booth is one of the busiest at CES—and for good reason. It’s not just the tech. It’s the future of hospitality, delivered with empathy, precision, and serious ROI.

John Sansoucie, President and Chief Growth Officer of CogNet, joins host Nadia Atwal to explore how artificial intelligence is transforming the business process outsourcing (BPO) industry—particularly within HR. With two decades of experience, John shares how his global team is helping HR service providers scale through smart automation and process optimization.

• The Origin Story: John traces his journey from building an HR outsourcing company in the U.S. to creating a 600-person global workforce, beginning with early ventures in India.
• AI's Infiltration into HR: He explains the shift from traditional BPO to Business Process Management, where automation and robotics—not just offshoring—are driving efficiency.
• Real-World Example: John describes how legacy HR paperwork (PDFs, paystubs, forms) can now be processed using robotic systems, drastically reducing human labor and time.
• Security & Compliance: He emphasizes the critical need for caution when dealing with sensitive HR data—especially in the age of large language models and potential AI “hallucinations.”
• The Human Touch: Despite AI advances, John predicts humans will remain vital for auditing and oversight—especially in areas like payroll and compliance.
• Future Readiness: He urges HR companies to embrace AI or risk falling behind, drawing on lessons from his father: "Be ahead, not behind."

Companies in HR that fail to integrate AI into their operations will lose their competitive edge. Through robotic process automation and cautious AI implementation, firms can double output without doubling staff. However, John cautions: thoughtful security protocols and human oversight are non-negotiable in this new era.

John Sansoucie’s message is clear: the future of HR isn’t just about outsourcing—it’s about smart scaling. Leaders must embrace AI not as a buzzword, but as an operational necessity.