❓ 𝗗𝗼 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝗮𝗻 𝗜𝗧 𝗿𝗼𝗮𝗱𝗺𝗮𝗽… 𝗼𝗿 𝗷𝘂𝘀𝘁 𝗮 𝗹𝗶𝘀𝘁 𝗼𝗳 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝘄𝗶𝘁𝗵 𝗻𝗼 𝗰𝗹𝗲𝗮𝗿 𝗥𝗢𝗜?That question summed up a powerful People in Legal conversation filmed live at the iManage Conference in Melbourne (Nov 2025).Host David Woolstencroft spoke with the Harbor team — Scott Sonter, Scott Cooper, and Damian Jeal — about what law firm CIOs and CTOs are really dealing with right now.And it is not just “𝘄𝗵𝗮𝘁 𝘁𝗲𝗰𝗵 𝘀𝗵𝗼𝘂𝗹𝗱 𝘄𝗲 𝗯𝘂𝘆 𝗻𝗲𝘅𝘁?”The Harbor team shared insights from working across risk, finance, document management and managed services, including:• 𝙬𝙝𝙮 𝙨𝙤𝙢𝙚 𝙛𝙞𝙧𝙢𝙨 𝙢𝙤𝙫𝙚 𝙩𝙤 𝙩𝙝𝙚 𝙘𝙡𝙤𝙪𝙙 𝙗𝙪𝙩 𝙨𝙩𝙞𝙡𝙡 𝙨𝙩𝙧𝙪𝙜𝙜𝙡𝙚 𝙩𝙤 𝙖𝙘𝙘𝙚𝙨𝙨 𝙖𝙣𝙙 𝙪𝙨𝙚 𝙩𝙝𝙚𝙞𝙧 𝙙𝙖𝙩𝙖 • 𝙝𝙤𝙬 𝙣𝙚𝙬 𝙨𝙮𝙨𝙩𝙚𝙢𝙨 𝙘𝙖𝙣 𝙖𝙘𝙘𝙞𝙙𝙚𝙣𝙩𝙖𝙡𝙡𝙮 𝙘𝙧𝙚𝙖𝙩𝙚 𝙢𝙤𝙧𝙚 𝙨𝙞𝙡𝙤𝙨 𝙬𝙞𝙩𝙝𝙤𝙪𝙩 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙞𝙣𝙩𝙚𝙜𝙧𝙖𝙩𝙞𝙤𝙣 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙮 • 𝙬𝙝𝙚𝙧𝙚 𝘼𝙄 𝙞𝙨 𝙜𝙚𝙣𝙪𝙞𝙣𝙚𝙡𝙮 𝙝𝙚𝙡𝙥𝙞𝙣𝙜 𝙛𝙞𝙧𝙢𝙨 𝙩𝙤𝙙𝙖𝙮 𝙫𝙨 𝙬𝙝𝙚𝙧𝙚 𝙞𝙩 𝙞𝙨 𝙨𝙩𝙞𝙡𝙡 𝙟𝙪𝙨𝙩 𝙝𝙮𝙥𝙚 • 𝙬𝙝𝙮 𝙍𝙊𝙄 𝙤𝙛𝙩𝙚𝙣 𝙘𝙤𝙢𝙚𝙨 𝙛𝙧𝙤𝙢 𝙩𝙝𝙚 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙞𝙤𝙣𝙨 𝙗𝙚𝙩𝙬𝙚𝙚𝙣 𝙨𝙮𝙨𝙩𝙚𝙢𝙨, 𝙣𝙤𝙩 𝙝𝙚𝙖𝙫𝙮 𝙘𝙪𝙨𝙩𝙤𝙢𝙞𝙨𝙖𝙩𝙞𝙤𝙣 • 𝙖𝙣𝙙 𝙝𝙤𝙬 𝙘𝙝𝙖𝙣𝙜𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙞𝙨 𝙤𝙛𝙩𝙚𝙣 𝙩𝙝𝙚 𝙝𝙞𝙙𝙙𝙚𝙣 𝙧𝙚𝙖𝙨𝙤𝙣 𝙥𝙧𝙤𝙟𝙚𝙘𝙩𝙨 𝙛𝙖𝙞𝙡What stood out most was Harbor’s 𝘄𝗵𝗼𝗹𝗲-𝗼𝗳-𝗹𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 — advising on strategy, helping select the right solutions, implementing them, and then staying involved through managed services. That broader view means they are not just delivering projects, they are helping firms make better decisions before major budget is committed.For law firm tech leaders under pressure to modernise, secure data, support lawyers and still prove ROI, that kind of market-wide perspective is invaluable.Because the real question is not “Which tool should we buy next?”It is “Are we investing in the right things, in the right order, for the right outcomes?”Share your thoughts with us!hashtag#PeopleInLegal hashtag#LegalTech hashtag#LawFirmIT hashtag#CIO hashtag#CTO hashtag#iManage hashtag#DigitalTransformation hashtag#BusinessOfLaw

“If a law firm is running 100 matters with average disbursements of $5,000. that’s $500,000 locked up for two to three years.”In this episode of the People and Legal Podcast, host Chantal McNaught engages with Jo Cope, CEO of Providior, to discuss the intricacies of disbursement funding in the legal sector.

Jo shares her extensive experience in financial services and legal funding, emphasising the challenges law firms face in managing disbursements, particularly in personal injury cases that can take years to settle. She highlights how Providior supports law firms by providing the necessary capital to cover these costs, allowing them to focus on their clients and grow their practices without the burden of upfront expenses.

The conversation explores the evolution of disbursement funding since Providior's inception in 2013, the importance of collaboration among funders, and the impact of recent challenges such as the COVID-19 pandemic on the legal industry. Jo also discusses the role of technology and AI in improving operational efficiency and client service, as well as the significance of understanding business metrics for law firms.

Chapters

00:00 Introduction to the Law and Beyond Show

01:32 Meet Jo Cope: CEO of Providior

03:27 Understanding Disbursement Funding

09:36 The Evolution of Disbursement Funding

13:03 Risk Management in Legal Funding

18:13 Leadership Challenges in the Legal Sector

23:26 Embracing Technology and AI in Legal Funding

27:52 Fun Segment: Jo's Food Weakness

This episode has been brought to you by Novum Global.

In this conversation, Dan discusses the latest innovations at NetDocuments, focusing on AI enhancements in document management, including semantic search capabilities, the introduction of MD Connect for third-party integrations, and the future roadmap for collaboration tools. The discussion highlights how these advancements are transforming workflows in law firms and improving client service.

Chapters

00:00Introduction and Overview of NetDocuments' Innovations

02:48AI Advancements in Document Management

05:43Semantic Search and User Experience

08:22MD Connect: Enhancing Workflow Integration

10:48AI Profiling and Client Service Improvements

13:48Future Roadmap and Collaboration Tools