What slows car wash growth isn’t always the market — sometimes it’s the process behind the build itself.

In this episode of Ask the Expert Michael MacDowell, CEO of Momentum Car Wash Specialists discusses the operational and planning decisions that impact how efficiently operators can scale.

From site planning and throughput to faster startup timelines, customer flow, equipment strategy, and optimizing existing locations, Michael shares insights from years of experience helping operators build and improve high-performing car washes.

This conversation explores how better planning upfront can reduce bottlenecks, improve operational flow, and help operators scale more efficiently long-term.

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Opening a car wash is just the beginning.

In this episode of Ask the Expert, we sit down with Zac Hamilton, Director of Channel Sales at AVW Equipment.

With over 20 years of experience as a distributor, operator, and owner, Zac shares what it actually takes to build a car wash that performs long-term — not just on opening day.

From site selection and equipment decisions to hiring, training, and operational consistency, this conversation breaks down the difference between opening a wash and running one successfully day after day.

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In this episode of Ask the Expert, Aaron Green, President of Focused Car Wash Solutions and owner-operator of Wild Blue Car Wash, breaks down what actually drives car wash performance—from site selection and layout decisions to operations, staffing, and cost management.

Drawing on more than 20 years of experience as both an operator and distributor, Aaron shares how small design decisions can have a major impact on customer experience, throughput, and long-term profitability. He also highlights common mistakes made early in the planning process, and why asking the right questions is critical before building or remodeling a wash.

This conversation focuses on practical decisions operators can make to improve efficiency, avoid costly mistakes, and create a more consistent customer experience.

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