Memory Makers Podcast cover art

Memory Makers Podcast

Memory Makers Podcast

By: Creative Works
Listen for free

LIMITED TIME OFFER | £0.99/mo for the first 3 months

Premium Plus auto-renews at £8.99/mo after 3 months. Terms apply.

About this listen

Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.All rights reserved Economics
Episodes
  • Ep. 119 - Trends vs. Fads in Family Entertainment
    Jan 7 2026
    In this episode of the Memory Makers Podcast, Russ and Danny dive into the evolving landscape of Family Entertainment Centers (FECs), exploring the crucial differences between short-term fads and long-term industry trends. From the rise of mixed reality and personalized guest data to the game-changing efficiencies of AI and hybrid revenue models, we provide a "tasting menu" of the innovations that will define the coming year. Whether you are an early adopter or a cautious operator, this episode helps you filter the noise and focus on the tools that create authentic guest engagement and sustainable ROI.
    Show More Show Less
    19 mins
  • Ep. 118 - Happy Holidays, Reflections, and What's Next
    Dec 24 2025
    In this holiday edition of the Memory Makers Podcast, Russ Van Natta takes a moment to step back from the usual interviews to celebrate a year of memories and shares what's ahead. Reflecting on a massive year that saw viewership spike by over 122%, Russ shares exclusive data from Spotify and YouTube that highlights what truly resonates with the FEC industry—from deep dives into opening new venues to high-impact operator interviews. As we wrap up the year, we’re pulling back the curtain on what’s coming in 2026, including a brand-new studio set, more data-driven content, and a renewed focus on the financial metrics and guest experiences that move the needle for your business.
    Show More Show Less
    6 mins
  • Ep. 117 - Strategies for Pivots and Changes in Business
    Dec 17 2025
    In this edition of the Memory Makers Podcast, Russ Van Natta and Danny Gruening strip away the post-pandemic "baggage" of the word pivot to explore business pivoting strategies for FECs. They discuss the psychological hurdles, such as the sunk cost fallacy and ego, that keep leaders stuck in failing patterns and introduce a powerful decision-making framework categorized by hats, haircuts, and tattoos, as described by James Clear. Whether it’s refreshing an aging attraction or completely retooling a marketing strategy for a changing demographic, this conversation provides a roadmap for embracing change as a tool for long-term success rather than a reaction to fear.
    Show More Show Less
    26 mins
No reviews yet