Measuring What Matters | S8 : E5 | Jerry Muller

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Measuring What Matters | S8 : E5 | Jerry Muller

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What we choose to measure can distort our organizations, impact our workforce, and hijack our attention and resources. Jerry Muller, professor emeritus of history at the Catholic University of America and the author of The Tyranny of Metrics, describes how that happens then offers a way to create metrics that matter.

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