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When someone we love is facing a serious illness, our instincts often collide with uncertainty. What do we say? What should we avoid? How do we support without overwhelming, intruding, or disappearing altogether?

In this heartfelt episode of Manners and Other Matters, Louise explores the etiquette of care, friendship, and compassion when a loved one seriously ill.This is not about rules, but about presence, sensitivity, and the quiet manners that matter most during life’s hardest seasons.

A gentle guide for anyone who wants to show up with kindness, respect dignity, and offer comfort when words often fall short.

SHOW NOTES: https://thepercyinstitute.com/episode-62-the-etiquette-of-care-when-words-matter-most/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...

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What is style, really? Is it about trends, or is it something far more personal?

In this episode of Manners and Other Matters, Louise is joined by her dear friend Chrissie, a print designer whose life has taken her across many countries and cultures. Together, they explore the idea of style as something lived and experienced, rather than something dictated by fashion cycles.

Drawing on Chrissie’s time living abroa, particularly in Indonesia, the conversation reflects on how travel, culture, craftsmanship, and intention quietly shape the way we dress, decorate, and live. From mixing old and new to embracing meaningful pieces and everyday rituals, this episode is a gentle reminder that true style evolves over time.

Relaxed, thoughtful, and deeply personal, this is a conversation about trusting your instincts and allowing style to grow naturally alongside you.

SHOW NOTES: https://thepercyinstitute.com/episode-61-what-style-really-is-travel-culture-and-intention/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...

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As a new year begins, many women find themselves exploring new roles, new businesses, or a renewed desire to feel confident and professional at work.
In this episode Louise explores modern business etiquette for today’s woman. This is not about old-fashioned rules, but about contemporary manners that build confidence, clarity, and professional presence.

From communication and boundaries to returning to work or managing your own business, Louise shares practical guidance to help you begin the year feeling poised, prepared, and assured, wherever your professional path may be leading.

SHOW NOTES: https://thepercyinstitute.com/episode-60-new-year-new-professional-presence-modern-business-etiquette/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...

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January often encourages dramatic change and bold promises.

In this episode of Manners and Other Matters, Louise explores a quieter, more refined approach to New Year’s resolutions.

Rather than focusing on fitness, food or self-reinvention, Louise reframes confidence as something built through manners, etiquette and thoughtful communication. She answers the real questions women ask when they hesitate at the idea of a “manners course”, addressing misconceptions with warmth, clarity and modern relevance.

This episode is for people who manage well on the outside but seek greater ease, presence and confidence in everyday life, both socially and professionally. A calm, practical conversation about refinement, reassurance and showing up with quiet confidence in the year ahead.

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...

Send us a text

If the thought of hosting fills you with anxiety rather than anticipation, this episode is for you.

In From Panic to Poise, Hosting with Confidence, Louise Percy gently unpacks why entertaining so often feels overwhelming and how, with thoughtful planning and a shift in mindset, it can once again become a joy.

Drawing on her own experience hosting a milestone birthday luncheon for forty guests, Louise shares practical wisdom, elegant reassurance and a failsafe event planning checklist developed over more than 30 years.

This episode is an invitation to let go of perfection, embrace preparation and host with warmth, presence and quiet confidence.

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...

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In this festive-season episode of Manners and Other Matters, Louise is joined by her dear friend Christine for an elegant and contemporary conversation about gift-giving, while they eachh sip o Together, they explore the modern etiquette of Christmas and holiday gifts, from whether families still need to give gifts to every relative, to the rise of Secret Santa, group gifting, and thoughtful alternatives when families become large or budgets tight. Louise and Christine also discuss the do’s and don’ts of re-gifting, the art of wrapping, how to respond graciously when someone gives you a gift unexpectedly, and navigating blended families with ease.

Whether you really enjoy the ritual of choosing presents or find the season a little overwhelming, this episode offers warm, practical guidance to help you give, and receive, with confidence and grace.

SHOW NOTES: https://thepercyinstitute.com/episode-57-a-guide-to-contemporary-festive-gift-giving/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...

Send us a text

Across the world, the festive season brings joy, celebration, and at times, a few dilemmas. From Christmas and Hanukkah and other festive celebrations, each tradition invites opportunities to express warmth, generosity, and inclusion.

In this episode of Manners and Other Matters, etiquette and lifestyle expert Louise Percy explores the art of celebrating with grace across cultures and faiths. Discover how to navigate greetings and gift-giving, handle dietary restrictions and family tensions, and include those who may be alone during the holidays, all with elegance and empathy.

Whether you’re sending cards, hosting guests, or simply seeking calm amidst the season’s pace, this episode will help you approach every festive gathering with poise, kindness and confidence.

SHOW NOTES: https://thepercyinstitute.com/episode-56-festive-gatherings-etiquette-across-cultures/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...

Send us a text

As the year draws to a close, so too comes the season of office parties, client events, and festive gatherings, occasions that test our networking skills as much as our social confidence. In this episode of Manners and Other Matters, etiquette and lifestyle coach Louise Percy shares elegant, practical strategies for making genuine connections during the end-of-year party season.

From starting conversations with confidence, remembering names, and joining groups gracefully, to knowing when and how to make an elegant exit, Louise offers thoughtful advice to help you shine, not shout, in any room. Whether you are representing your organisation or your own business, discover how to blend charm, confidence, and poise for a polished professional presence.

SHOW NOTES: https://thepercyinstitute.com/episode-55-networking-with-confidence-and-etiquette-small-talk-smart-talk-and-poise/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• Complimentary Guide to Successful Networking: https://subscribepage.io/shinelikeadiamond
• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: ...