In this episode, we hear from organizational psychologist and New York Times bestselling author, Dr Liane Davey. Liane’s written numerous books, including The Good Fight: Use productive conflict to get your team and organization back on track.

We look at why and how conflict can be helpful for teams and organizations, and Liane talks us through the concept of conflict debt. We also discuss strategies for taking the heat out of conflict, the norms and habits that teams can develop that support productive conflict. Oh, and there’s dragons and treasure, but you’ll need to listen to find out more!

Do let us know what you think of this episode and don’t forget to rate, review, and follow so that other managers can benefit too. You can also email any questions to the podcast at halopsychpod@gmail.com

To connect with Liane:

· Liane’s latest book, Thoughtload is out now, in all good book shops.

· Liane’s website: www.lianedavey.com

· Liane on LinkedIn: https://www.linkedin.com/in/lianedavey

· Liane on Instagram: @lianedavey

Study referenced in this episode:

2026 study led by Juliana Schroeder, Burint Bevis and Mike Yeomans

Useful links:

• ​Hayley’s HALO Psychology website⁠⁠⁠, featuring 200 free articles, ebooks and other resources.
• ​ Subscribe to Hayley’s fortnightly newsletter⁠⁠⁠ with lots of practical tools, tips and downloads to help managers like you.
• ​ Join 42,000 other people and follow Hayley on⁠⁠⁠ LinkedIn⁠⁠⁠
• ​ Follow the podcast Instagram⁠⁠⁠ @managewithconfidence⁠⁠⁠ and follow Hayley⁠⁠⁠ @haypsych⁠⁠⁠

This season of Manage with Confidence is brought to you by HALO Psychology.

It has been produced by ⁠⁠⁠Mauro Kenji Serra⁠⁠⁠, ⁠⁠⁠ Kenji Productions⁠⁠⁠.

When it comes to conflict at work and in your team, do you fight? Do you flee? Or do you freeze? There’s something about conflict that taps into that primal part of us.

In this episode, listener ‘M’, is a manager with a problem. They have two team members in conflict and it’s causing problems in the wider team.

Listen as Hayley takes M through a step-by-step conflict resolution technique that she has taught many managers, and that she even used herself when she was a manager.

By the end of the episode, you’ll have a step-by-step guide to resolve conflict productively.

Hayley uses her skills and expertise as a psychologist, coach, management trainer, and former people manager herself, to help managers like you.

She has worked with thousands of managers over almost 30 years and the tips and ideas she shares will help you the way they’ve helped others. The aim of this podcast is to do exactly what it says… to help you manage with confidence.

Do let us know what you think of this episode and don’t forget to rate, review, and follow so that other managers can benefit too. You can also email any questions to the podcast at halopsychpod@gmail.com

Useful links:

• ⁠⁠Hayley’s HALO Psychology website⁠⁠, featuring 200 free articles, ebooks and other resources.

• ⁠⁠Subscribe to Hayley’s fortnightly newsletter⁠⁠ with lots of practical tools, tips and downloads to help managers like you.

• Join 42,000 other people and follow Hayley on⁠⁠ LinkedIn⁠⁠

• Follow the podcast Instagram⁠⁠ @managewithconfidence⁠⁠ and follow Hayley⁠⁠ @haypsych⁠⁠

This season of Manage with Confidence is brought to you by HALO Psychology.

It has been produced by ⁠⁠Mauro Kenji Serra⁠⁠, ⁠⁠ Kenji Productions⁠⁠.

In this episode, we hear from psychologist, coach and expert on feedback, Caroline (Caz) Katz. We hear about the psychological and psychodynamic mechanisms at play when it comes to these kinds of conversations and why so many of us, feedback giver or receiver, feel so fearful of them. We explore some of the practical things you can do to make feedback conversations meaningful and effective. Caz role models warmth, sensitivity, compassion and curiosity throughout this episode and we hope you feel inspired by her insights and ideas.

Ultimately, we hope you feel able to manage with confidence.

Want to get in touch with or work with Caroline? You can visit her website or connect with her on LinkedIn.

Do let us know what you think of this episode and don’t forget to rate, review, and follow so that other managers can benefit too.

Useful links:

• ⁠Hayley’s HALO Psychology website⁠, featuring 200 free articles, ebooks and other resources.

• ⁠Subscribe to Hayley’s fortnightly newsletter⁠ with lots of practical tools, tips and downloads to help managers like you.

• Join 42,000 other people and follow Hayley on⁠ LinkedIn⁠

• Follow the podcast Instagram⁠ @managewithconfidence⁠ and follow Hayley⁠ @haypsych⁠

This season of Manage with Confidence is brought to you by HALO Psychology.

It has been produced by ⁠Mauro Kenji Serra⁠, ⁠ Kenji Productions⁠.