What does it mean to grow with a firm and a family over 22 years?

In this heart-centered conversation, host Jude Boudreaux, CFP®, and co-host Caleb Arringdale, EA, sit down with senior planner and shareholder Matt Sivertsen, CFP®, CeFT®, to explore a personal journey that began with music and evolved into a vocation of mentorship, leadership, and financial guidance.

From $8-an-hour beginnings to becoming Director of Financial Planning at The Planning Center, Matt shares how the mindset of a musician—practice, performance, and mastery—shaped his approach to client relationships and team mentorship. He reflects on lessons learned from firm founder Marty Kurtz, how financial values get passed through generations, and the importance of slowing down to teach what really matters.

Here’s what you can expect from this release:

• Why musicians often make resilient, reflective planners, and how that shows up in meetings
• What healthy mentorship looks like inside a financial firm, and why most companies get it wrong
• How to talk to your kids about money, privilege, and the value of “skin in the game”
• Ways families are approaching college costs, and how values shape those decisions
• And more!

Connect with Jude Boudreaux CFP®:

• The Planning Center
• LinkedIn: Jude Boudreaux
• jude@theplanningcenter.com
• Phone: (504) 717-4862

Connect with Caleb Arringdale:

• LinkedIn: Caleb Arringdale
• caleb@theplanningcenter.com
• Phone: (309) 797-4030

Connect with Matt Sivertsen:

• LinkedIn: Matt Sivertsen, CFP®, CeFT®
• matt@theplanningcenter.com
• Phone: (309) 797-4030

About our Guest:

Matt Sivertsen is passionate about helping clients understand the complex world of finance, and giving them the knowledge and tools to better understand their financial lives. Among his long-term goals as a financial planner is to be a catalyst for creating conversations about money for multiple generations of families. One of his biggest accomplishments has been pioneering a net worth and income compensation model that better aligns their fee with how they work with their clients. The model works well across various income and asset levels enabling them to serve people of all ages and generations, achieves a totally conflict free situation and can potentially reduce management fees to deliver greater value for their clients. The highlight of his career has been appearing in a feature article about retainer models on the cover of Financial Planner Magazine with his Moline partners.

What does it really look like to serve clients with empathy, attention, and heart?

In this episode of Living Beyond the Numbers, hosts Jude Boudreaux and Caleb Arringdale sit down with two of the warmest voices at The Planning Center, Jenessa Ritchie and Krystal Gilliam, client service associates from the Quad Cities and Anchorage offices. Together, they pull back the curtain on what it takes to deliver meaningful service that goes far beyond transactions, discussing the human side of financial planning and how listening, care, and follow-through create trust that lasts for generations.

Here’s what you’ll learn:

• How Jenessa and Krystal support clients through life changes, loss, and everyday needs
• The difference between transactional and relational service and why it matters
• Why technology struggles are normal (and how The Planning Center helps clients through them)
• How simple gestures like remembering a birthday or a favorite song build deep client connection
• And more!

Connect with Jude Boudreaux CFP®:

• The Planning Center
• LinkedIn: Jude Boudreaux
• jude@theplanningcenter.com
• Phone: (504) 717-4862

Connect with Caleb Arringdale:

• LinkedIn: Caleb Arringdale
• caleb@theplanningcenter.com
• Phone: (309) 797-4030

Connect with Jenessa Ritchie:

• LinkedIn: Jenessa Ritchie
• jenessa@theplanningcenter.com
• Phone: (309) 797-4030

Connect with Krystal Gilliam:

• LinkedIn: Krystal Gilliam
• krystal@theplanningcenter.com
• Phone: (907) 276-1400

About our Guests:

Jenessa Ritchie is a Client Service Associate at The Planning Center’s Quad Cities office in Moline. At the heart of financial planning is trust, and Jenessa takes great pride in fostering meaningful connections with clients. Her goal is to provide a welcoming experience, guiding individuals and families through the technology and logistics of their financial journey while helping them feel confident and supported every step of the way.

Krystal Gilliam serves as a Client Service Associate at The Planning Center’s Anchorage office in Alaska. Krystal believes that excellent service starts with genuine care and clear communication. Her role allows her to support clients with everything from scheduling to navigating account technology—always with a focus on helping them feel heard, valued, and taken care of.

Achieving financial stability brings a new set of challenges, especially when it comes to supporting adult children. How do you help without creating dependency, and when does generosity cross the line into enabling?

In this episode of Living Beyond the Numbers, Jude Boudreaux and Caleb Arringdale are joined by Ashley Quamme, LMFT, FBS®, CFT, Owner and Founder of Beyond The Plan®, for a thoughtful conversation about the emotional and practical sides of intergenerational wealth. Ashley shares strategies for starting money conversations with adult children, the difference between fairness and equality in gifting, and how to build meaningful family traditions that transcend financial resources.

They discuss:

• Why validation matters when parents feel conflicted about giving to adult children
• How to start money conversations before jumping into large gifts or financial support
• The difference between equal and equitable giving when children have different needs
• When to begin teaching kids about money, investing, and financial responsibility at age-appropriate levels
• Creating family traditions and legacy through experiences, culture, and connection beyond expensive trips
• And more!

Connect with Jude Boudreaux CFP®:

• The Planning Center
• LinkedIn: Jude Boudreaux
• jude@theplanningcenter.com
• Phone: (504) 717-4862

Connect with Caleb Arringdale:

• LinkedIn: Caleb Arringdale
• caleb@theplanningcenter.com
• Phone: (309) 797-4030

Connect with Ashley Quamme:

• LinkedIn: Ashley Quamme
• Website: Beyond the Plan®
• YouTube: Beyond the Plan®

About our Guest:

Ashley Quamme is recognized as a leading voice in financial psychology, with nearly 15 years of experience at the intersection of human behavior and money. Trained as a Licensed Marriage and Family Therapist and Certified Financial Behavior Specialist®, her work has been shaped by a deep understanding of how emotions, relationships, and biases influence financial decision-making.

Her expertise has been sought by advisory firms, financial institutions, and professional organizations across North America, where she has guided advisors and leaders in embedding behavioral insights into their systems, conversations, and client strategies. Known for bridging the gap between technical advice and human behavior, Ashley’s approach has been instrumental in transforming client experiences, advisor confidence, and firm-wide impact.

Her work has been featured on leading podcasts, industry conferences, and corporate trainings, where she is consistently recognized for making complex behavioral science both practical and actionable.