• 682 – The Legal Nurse’s Guide to LTACH Records and Case Reviews – Melissa Pickett
    Feb 17 2026
    Welcome to another insightful episode of the Legal Nurse Podcast! In today’s conversation, Pat Iyer sits down with Melissa Pickett, an experienced nurse and legal nurse consultant who leads Peaceful Views Consulting. Together, they pull back the curtain on the often-misunderstood world of long-term acute care hospitals commonly referred to as LTACHs or LTACs. Melissa Pickett shares her deep expertise in managing highly complex patient populations, from those on ventilators to individuals recovering from sepsis or major trauma, shining a light on the unique challenges and potential litigation risks found within these specialized facilities. Throughout the episode, Pat Iyer and Melissa Pickett explore the factors that make LTACHs distinct from other healthcare settings, including the intricacies of patient transitions, the roles of interdisciplinary teams, and the complexities of medical recordkeeping. They explore real-world scenarios that legal nurse consultants may encounter, like fragmented documentation, infection control concerns, and questions around the standard of care, while also offering practical strategies for uncovering missing records and advocating for families managing adverse outcomes. Whether you’re an LNC, attorney, or healthcare provider, this episode is packed with invaluable tips for identifying LTACH cases, managing documentation hurdles, and understanding the kind of critical thinking and persistence required to support patient safety and successful case outcomes. Get ready to gain a clear understanding of the LTACH landscape and walk away prepared to tackle even the most complicated cases. What You’ll Learn in This Episode on The Legal Nurse’s Guide to LTACH Records and Case Reviews Here are 5 discussion questions answered in the podcast: What makes long-term acute care hospitals (LTACHs) uniquely vulnerable to litigation? How can legal nurse consultants identify when a patient has been treated at an LTACH, especially amid fragmented records? What common complications in LTACHs most frequently draw the attention of plaintiff attorneys? Why do gaps in medical record documentation occur so often in LTACH cases, and how can LNCs and attorneys address them? What are the ethical and legal consequences when healthcare facilities fail to provide complete medical records in complex cases? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/qgP4H3o0gN0 Your Presenter for The Legal Nurse’s Guide to LTACH Records and Case Reviews Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Melissa Pickett Nurse, entrepreneur, and sun chaser — Melissa Pickett, RN, BSW, LNC, is the founder of Peaceful Views, where she helps attorneys gain clarity in complex medical cases. With more than 14 years of nursing experience in oncology, interventional radiology, long-term acute care, and cardiac critical care, she brings deep clinical insight to identifying deviations from standards of care and simplifying medical details for the courtroom. Melissa leads a team of skilled subcontractors whose diverse expertise ensures attorneys have the right nurse for the right case. When she’s not on this podcast, she’s likely paddleboarding at sunrise, exploring new trails, or recharging in nature with her signature “solar-powered” energy. Connect with Pat Iyer by email at melpickett@peacefulviewsconsulting.com
    Show More Show Less
    Less than 1 minute
  • 681 – Avoiding Client Conflicts and Unethical Requests as an LNC- Pat Iyer
    Feb 10 2026
    Welcome to the Legal Nurse Podcast, hosted by Pat Iyer. In this compelling episode, Pat Iyer delves into the key topic of integrity and ethical behavior within the legal nurse consulting (LNC) profession. Drawing from her extensive experience, she shares real-world stories that highlight how both attorneys and legal nurse consultants can face serious consequences when ethical boundaries are crossed. From mishandled retainers to tampering with medical records, Pat Iyer makes it clear that integrity is not just a professional choice; it’s the cornerstone of lasting credibility and success. Throughout the episode, Pat Iyer addresses some of the most common ethical dilemmas LNCs encounter, such as pressure from attorneys to act dishonestly or the temptation to take on cases that lack merit. She emphasizes the importance of transparent business practices, detailed billing, and steadfast refusal to participate in unethical actions. Listeners are guided on how to handle difficult situations with subcontractors and clients, including setting clear boundaries and protecting professional relationships with contracts and ethical standards. Whether you’re an experienced LNC or just starting, this episode provides actionable advice on building a reputation you can be proud of. Pat Iyer reminds us that it only takes a moment to lose integrity, but a lifetime to build it. Tune in to discover practical tips for navigating ethical challenges, establishing honest business practices, and standing firm against unethical requests. By the end, you’ll feel confident and prepared to lead your LNC business with professionalism and integrity. What You’ll Learn in This Episode on Avoiding Client Conflicts and Unethical Requests as an LNC Here are 5 discussion questions answered in the podcast: What are some common unethical requests LNCs might receive from attorneys, and how should they respond to them? What risks are there in allowing a plaintiff, rather than an attorney, to pay for your services as an LNC? Pat Iyer stressed that it only takes seconds to destroy integrity. Can you think of ways an LNC might unknowingly risk their reputation? Why does Pat Iyer place such high value on quickly and honestly communicating concerns about a case’s viability, rather than just accepting all cases? What can happen in the “small world” of LNCs if someone gains a reputation for unethical practices? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/1ejr1m1v9WM Your Presenter for Avoiding Client Conflicts and Unethical Requests as an LNC Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
    Show More Show Less
    Less than 1 minute
  • 680 – How Cardiac Devices Save Lives and When They Lead to Legal Cases – Kelley Curseaden
    Feb 3 2026
    Welcome to another informative episode of the Legal Nurse Podcast, hosted by Pat Iyer. In this episode, Pat Iyer speaks with Kelley Curseaden, an experienced critical care nurse with extensive knowledge of cardiac device management. Their discussion focuses on atrial fibrillation (AFIB), how it affects the heart, and the medical technologies developed to manage this condition. They explain what happens when arrhythmias are left untreated and review current medical and procedural options, including medications, ablation procedures, and cardiac devices such as pacemakers and implantable cardioverter-defibrillators (ICDs). Drawing on her clinical background, Kelley Curseaden shares practical observations about changes in heart care technology, the role of remote monitoring, and legal matters related to device oversight. She explains how wearable tools and implanted devices support early detection of serious cardiac issues while also outlining the operational difficulties and legal risks that can arise when managing and responding to device-generated data. This episode offers meaningful insights for legal nurse consultants, attorneys, and anyone interested in how healthcare, medical technology, and legal accountability intersect. Listeners will gain a clearer understanding of cardiac device oversight, patient monitoring responsibilities, and how medical teams and legal professionals can better address complications linked to these technologies. What You’ll Learn in This Episode on How Cardiac Devices Save Lives and When They Lead to Legal Cases - Kelley Curseaden Here are 5 discussion questions answered in the podcast: The episode highlights the importance of monitoring blood clots in AFIB patients. How does the risk of stroke from AFIB influence decisions about medication management? Kelley Curseaden explained several treatment options for AFIB, including medications, cardioversion, ablation, and implanted devices. How do healthcare providers determine which treatment path is best for individual patients? With today's technology, wearable devices and at-home monitors are capable of detecting arrhythmias like AFIB. What are the benefits and potential challenges of having patients send this data to clinicians, as discussed by Pat Iyer and Kelley Curseaden? Kelley Curseaden discussed remote monitoring for pacemakers and ICDs. What are the advantages and logistical hurdles associated with remote cardiac device monitoring? In the context of legal nurse consulting, what liabilities can arise from failures in device monitoring or timely response to alerts generated by implanted cardiac devices? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/gQzP8_-Q364 Your Presenters for How Cardiac Devices Save Lives and When They Lead to Legal Cases - Kelley Curseaden Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Kelley Curseaden Nurse, Explorer, Dog-lover. With over 25 years of nursing experience, including critical care, cardiac device management, and procedural sedation, she brings a deep understanding of patient care and system breakdowns to the legal field. Her background in high-acuity settings has sharpened her ability to interpret remote monitoring data, identify risks, and respond quickly to prevent harm. Today, she applies those same skills to help attorneys make sense of complex medical records through clear chronologies, focused merit reviews, and evidence-based insights. When she is not on this ...
    Show More Show Less
    Less than 1 minute
  • 679 – Inside the Courtroom: A Legal Nurse Consultant’s Guide to Expert Testimony – Pat Iyer
    Jan 27 2026
    Welcome to another insightful episode of the Legal Nurse podcast, where we peel back the curtain on the hard-hitting realities of legal nurse consulting. In this episode, Pat Iyer delves deep into the high-stakes world of expert witnesses, sharing dramatic true stories from the courtroom and shedding light on what it truly takes to be credible in the eyes of the law. You’ll hear about striking moments when an expert’s reputation can make or break a case and gain valuable advice on how to prepare, maintain professionalism, and thrive under high-pressure scrutiny. Whether you're a seasoned nurse considering expert witness work or simply curious about this vital legal role, Pat Iyer offers practical wisdom on building your confidence, leveraging your clinical background, and navigating the complexities of cross-examination. She outlines the different types of medical experts, describes the importance of sticking strictly to your area of expertise, and offers invaluable tips for maintaining your composure when attorneys come out swinging. If you’ve ever wondered what really happens when nurses step onto the legal stage or if you’re just looking for inspiration to broaden your career horizons, this episode is packed with real-world guidance, relatable anecdotes, and the encouragement you need to consider stepping into the role of an expert witness. What You’ll Learn in This Episode on Inside the Courtroom: A Legal Nurse Consultant’s Guide to Expert Testimony - Pat Iyer Here are 5 discussion questions answered by Pat Iyer in the podcast: Why is it important for expert witnesses to be aware of and avoid conflicts of interest, and what could happen if these precautions are not observed? What are some qualities and qualifications that attorneys and judges look for when evaluating the credibility of an expert witness? How can serving as an expert witness positively impact not only an individual nurse's career but also the quality of patient care and broader legal outcomes? The importance of social media presence is emphasized in the episode. How can a nurse’s online activity pose risks to their credibility as an expert witness? What techniques does Pat Iyer recommend for managing tough cross-examinations and maintaining composure under pressure? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/pGmExMp-NOM Your Presenters for Inside the Courtroom: A Legal Nurse Consultant’s Guide to Expert Testimony Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
    Show More Show Less
    Less than 1 minute
  • 678 – Workers Compensation Unmasked: From Impairment Ratings to Social Media Evidence – Rachel Toland
    Jan 20 2026
    In this episode of the Legal Nurse Podcast, host Pat Iyer sits down with Rachel Toland, an independent legal nurse consultant and owner of Moonstruck Legal Nurse Consulting, to shine a light on the multifaceted world of workers' compensation. Drawing on her extensive background in nursing leadership and case management, Rachel Toland unpacks how healthcare and statutory law intersect when an employee is injured on the job, revealing a complex landscape filled with a diverse cast of people, employers, insurers, attorneys, healthcare providers, and, of course, legal nurse consultants. Throughout their conversation, Rachel Toland walks listeners through the critical roles nurses play in workers' compensation claims, from developing medical timelines and assessing causation to scrutinizing impairment ratings and securing appropriate treatment. The episode explores how technology, such as social media, surveillance, and even hidden cameras, is increasingly used to validate or refute injury claims. The nuances of state-by-state regulations and the financial implications for employers, particularly those that are self-insured, are dissected, as well as the profound mental health challenges that workers may face after catastrophic injuries. Whether you’re new to the concept of workers' compensation or seeking to deepen your understanding of its complexities, this episode offers a comprehensive look at why legal nurse consultants are invaluable partners in helping attorneys to analyze the facts and safeguard justice. Tune in for insights on everything from handling jurisdictional intricacies to the ethical dilemmas and technological advancements shaping the future of this vital field. What You’ll Learn in This Episode on Workers Compensation Unmasked: From Impairment Ratings to Social Media Evidence Here are 5 discussion questions answered by Pat Iyer in the podcast: What are the key players involved in a workers' compensation claim, and how do their roles interact? How do legal nurse consultants unravel complex medical chronologies and impairment ratings? In what ways is technology, like social media and surveillance, reshaping the workers' compensation landscape? How do state-by-state differences impact workers' compensation cases, and what must consultants know to handle them? What is the psychological impact of catastrophic workplace injuries, and how can nurses help address these in legal cases? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/BSA9or8C5wk Your Presenters for Workers Compensation Unmasked: From Impairment Ratings to Social Media Evidence Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Rachel Toland Rachel Toland is a nurse, consultant, and educator. She is the CEO and founder of Moonstruck Legal Nurse Consulting, where she partners with attorneys across the country to bridge the gap between complex medical facts and legal strategy. With two decades of experience in nursing, leadership, and case management, plus multiple board certifications, she brings clarity, strategy, and clinical insight to her consulting work. Connect with Rachel Toland by email at rachel@moonstrucklnc.com
    Show More Show Less
    Less than 1 minute
  • 677 – Dumpster Diving for Success: Subcontracting Tips for Legal Nurse Consultants – Pat Iyer
    Jan 13 2026
    Welcome to the Legal Nurse Podcast, hosted by Pat Iyer. In today’s episode, “677 Subcontracting Tips,” Pat Iyer explores the unpredictable, challenging, but highly rewarding world of subcontracting as a legal nurse consultant. She kicks things off with a memorable true story. Imagine having to enter a dumpster to rescue the only set of vital medical records for a case, all to drive home just how important vigilance and clear communication are in this profession! Throughout the episode, Pat Iyer shares candid lessons learned from both her own experience and those of other seasoned consultants. Whether you’re a new legal nurse consultant eager to get your foot in the door or an established LNC overwhelmed with cases, you’ll gain insight into the practical opportunities, risks, and financial considerations that come with subcontracting. She covers everything from setting expectations and fair compensation to handling feedback and building a reputation for reliability. By the end, you’ll understand both sides of subcontracting: the perspective of the subcontractor honing their skills and earning a steady income, and the independent consultant striving to build scalable, adaptable businesses. Pat Iyer leaves listeners with actionable advice and invites you to learn even more through her recommended books. If you want insider stories on avoiding costly mistakes, boosting your business, and building valuable professional relationships, this episode is a must-listen! What You’ll Learn in This Episode on Dumpster Diving for Success: Subcontracting Tips for Legal Nurse Consultants - Pat Iyer Here are 5 discussion questions answered by Pat Iyer in the podcast: What critical mistake led Pat Iyer to frantically rescue medical records from a dumpster? How can new legal nurse consultants make use of subcontracting to build experience and avoid the steep costs of marketing? What are the realities of subcontractor pay, and how does it compare to working directly with attorneys? Why are coachability and responsiveness so important for subcontractors in this field? What challenges and rewards await those who decide to hire subcontractors and scale out their legal nurse consulting business? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/Asv1VYpHmeo Your Presenters for Dumpster Diving for Success: Subcontracting Tips for Legal Nurse Consultants Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
    Show More Show Less
    Less than 1 minute
  • 676 – Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases – Kenny Stein
    Jan 6 2026
    Welcome back to the Legal Nurse Podcast! In this insightful episode, Pat Iyer sits down with Dr. Kenny Stein, a seasoned emergency department physician and expert witness, to unravel the complexities and high-pressure realities of emergency medicine as they intersect with legal liability. With over 27 years of clinical experience and two decades serving as an expert witness, Dr. Kenny Stein brings a wealth of knowledge about how patient care in the emergency department can become the focal point of litigation. During their conversation, Pat Iyer and Dr. Kenny Stein discuss the nuts and bolts of what makes a medical malpractice case viable, examining the four essential elements every plaintiff’s attorney must prove: duty, breach of standard of care, damages, and causation. They go behind the scenes of the emergency department, discussing how communication breakdowns, especially during patient handoffs, can trigger errors and create fertile ground for lawsuits. You’ll hear powerful anecdotes pulled straight from Dr. Stein’s experience, including unusual medical scenarios and cautionary tales where missed results and documentation pitfalls spelled trouble. This episode also explores evolving trends in emergency medicine, from the impact of electronic health records and templated notes to the emergence of AI in radiology. What happens when patients bounce back to the ER after discharge? Who is responsible for critical follow-up and test results once a patient leaves? And how does the language of documentation shift under the microscope of litigation? Tune in to get actionable insights for legal nurse consultants, attorneys, and anyone fascinated by the intersection of clinical care and the law. What You’ll Learn in This Episode is Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases Here are 5 discussion questions answered by Pat Iyer and Kenny Stein in the podcast: What are the four main elements a plaintiff attorney must prove to make a medical negligence case viable, and why is each element important? How do the concepts of "standard of care" and "gold standard" differ in a legal context, according to Kenny Stein? Discuss how the process of handoff in the emergency department can lead to critical gaps in communication. What are some ways to mitigate these risks? Why can delayed test results after a patient has left the emergency department result in liability issues, and what systems are in place to prevent these situations? What are “bounce backs” in the emergency department, and how should clinicians approach a patient who returns soon after being discharged? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/76VIdtPYUuc Your Presenters for Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Kenny Stein Dr Stein has practiced Emergency Medicine and Critical Care Medicine for 27 years. He has been a medical expert witness for over 20 years. He has reviewed over 700 cases for plaintiffs and defendants. He has testified 300 times at depositions and trials. Dr Stein clearly explains complex medical issues to patients, juries, and attorneys. Connect with Kenny Stein by email at kennystein1@gmail.com
    Show More Show Less
    Less than 1 minute
  • 675 – How Legal Nurse Consultants Can Handle Challenging Clients and Protect Their Business – Pat Iyer
    Dec 30 2025
    Welcome to another episode of the Legal Nurse Podcast with Pat Iyer, where today we dive headfirst into one of the most challenging aspects of the legal nurse consulting profession—dealing with difficult clients. Have you ever picked up the phone only to be met with immediate pushback from a potential attorney client about your fees or contract terms? You’re not alone. In this episode, Pat Iyer unpacks the common types of challenging clients—dictators, negotiators, and tire kickers—and explores the subtle ways these interactions can erode your confidence and business if not handled with care. Through practical stories, such as Cassandra’s negotiation misstep, Pat Iyer illustrates how easily the need to please can lead consultants into patterns of compromise that ultimately undermine their worth. She reveals the warning signs of toxic clients, the real costs—financial and emotional—of accommodating unreasonable demands, and most importantly, the mindset shift required to protect your business. Listeners will gain actionable steps for handling conflict, establishing firm boundaries, and knowing when it’s time to walk away from an unhealthy professional relationship. With clear strategies for professional communication, documentation, and system improvements, Pat Iyer empowers legal nurse consultants to transition from a place of fear and guilt to one of confidence and control. If you’re ready to cultivate a client base that respects your expertise and safeguards the health of your consulting practice, this episode delivers the tools and insights you need to transform client challenges into opportunities for lasting success. What you’ll learn in this episode is how legal nurse consultants can handle challenging clients and protect their business Here are five intriguing questions that this podcast episode answers: How can legal nurse consultants spot red flags and identify toxic attorney clients early on? What steps should consultants take to effectively handle conflict with attorneys who challenge their fees or value? Why do legal nurse consultants sometimes give in to unreasonable client demands, and how can they change this pattern? What boundaries and systems can consultants implement to prevent problems with challenging clients? How does letting go of toxic clients open opportunities for better, more respectful professional relationships? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/WXvN2I3GQdU Your Presenters for How Legal Nurse Consultants Can Handle Challenging Clients and Protect Their Business Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
    Show More Show Less
    17 mins