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Kyle Titsworth - Don't Let Anyone Look Down on You Because You're Young

Kyle Titsworth - Don't Let Anyone Look Down on You Because You're Young

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"Core values allow us to lead to a standard—without those core values, things can slip." In this episode, Tim speaks with Kyle Titsworth (General Manager and Partner, The Fireplace Showcase) about transitioning from manager to owner in a family business. Kyle shares insights from his journey taking over partial ownership while serving on the Northeast HPBA board, leading a team where most employees have decades more experience than he does. In this episode, Tim and Kyle cover: • Why setting core values becomes crucial when you're a young leader managing seasoned veterans—and how it prevents business standards from becoming "wishy-washy" • The power of simplifying customer choice through strategic showroom design—like Kyle's "remodel wall" that presents just three fireplace replacement options instead of overwhelming customers • How weekly sales meetings and forcing salespeople to track their own metrics transforms behavior better than any manager-generated report ever could Don't miss Kyle's take on why manufacturers need to stop speaking in industry jargon and start organizing around customer situations—because nobody walks into a showroom asking for a "zero clearance fireplace." —— Links from this episode: WhyFire Website: https://whyfire.com —— Watch this podcast on YouTube: https://youtu.be/rZ4lSOzYNAs Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-fire-time-podcast/id1433804268 Listen on Spotify: https://open.spotify.com/show/4vHdzg48bE5qFf0KjMeMej?si=7b6cae3923d348f2 Read The Fire Time Magazine: https://www.itsfiretime.com/magazine Subscribe to The Fire Time Magazine: https://itsfiretime.com/subscribe Support The Fire Time Podcast financially: https://www.itsfiretime.com/join
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